Joyce Koons Honda

Kelly is very helpful and a great guy. He is always willing to help me out, even if I call him at the last minute that I want him to check my vechicle for some repairs. willing to help me out, even if I call him at the last minute that I want him to check my vechicle for some repairs. More

I have been bringing my car to Koons Honda for over 5 years now. I have not had any major issues with my car. Glenn Ogle has always been very friendly and helpful in the service department. Arkeem Den years now. I have not had any major issues with my car. Glenn Ogle has always been very friendly and helpful in the service department. Arkeem Dennis works in sales, but he also is always friendly and provided me insight on the importance of using honda's mileage maintenance packages for the longivity of my car. More

I have just purchased my 6th vehicle from Joyce Koons Honda in Manassas. They make the buying and ownership process a pleasure. Everyone that I have dealt with has made me feel like a valued customer an Honda in Manassas. They make the buying and ownership process a pleasure. Everyone that I have dealt with has made me feel like a valued customer and they go above and beyond to keep me happy. On top of that, I just love driving a Honda. My family has purchased Civics, Pilots and CRVs. we have been happy with all of them! More

Oil change for Accord. I bring it in when I get a coupon from Koons in the mail or in email. The prices on the wall in the customer service bay seem very high, but with their coupons it is a fair price. Al from Koons in the mail or in email. The prices on the wall in the customer service bay seem very high, but with their coupons it is a fair price. Always a free wash at the end, thanks. More

Arkeem helped me select and purchase my new Honda CRV EXL w/Navi. He was very helpful and knowledgable about the CRV and the options. Anything he did not know, he found out for me and made sure all my ques w/Navi. He was very helpful and knowledgable about the CRV and the options. Anything he did not know, he found out for me and made sure all my questions were answered. And he worked with me on the price to get me a fair deal. Great buying experience, I am referring all my friends to Arkeem! More

The customer service was great and I didn't have to wait long. Everyone is very friendly. And the wait time was less than what I was told it would be. long. Everyone is very friendly. And the wait time was less than what I was told it would be. More

Bought a new Honda CRV EX-L/NAV last week. My sales consultant was Arkeem Dennis who was very knowledgable about the CRV. He provided a very thorough explanation of the NAV/Audio system and other tech consultant was Arkeem Dennis who was very knowledgable about the CRV. He provided a very thorough explanation of the NAV/Audio system and other tech/engineering features of the CRV. During the test drive Arkeem demonstrated many of the NAV/Audio features while I concentrated on the driving experience. Back at the dealership the negotiations were low pressure and clearly a "win/win" for both the buyer and dealer. One of the best car buying experiences I have ever had in nearly 40 years. Recommend to anyone looking for a new Honda. Thanks Arkeem! More

They are like family. This is fifth car purchased in last five years. They always provide red carpet service to their customers. We will be back. last five years. They always provide red carpet service to their customers. We will be back. More

First time user of this firm's service dept. I had my Honda Civic in for a routine mileage service check. It was easy to get an appointment. Glenn, our service rep. was very friendly and helpful. I ne Honda Civic in for a routine mileage service check. It was easy to get an appointment. Glenn, our service rep. was very friendly and helpful. I needed to get something from my car, & even though it was up on the lift for service, Glenn walked me back and got the technician to lower the car to get the items I needed. Also, there were coupons for service- related items on this firm's web site, but I couldn't get them to print, but when I told Glenn about this he honored the ones that pertained to my service call. The service estimate was right on the money - no hidden costs - and was about the amount I expected for a routine service check. I would recommend this Honda dealership to others. At the same service visit my daugther's Honda Civic was in for a recall item and that was handled in a timely manner without any service-related problems. More

They are so friendly . Answer the question which I want to know is so fast.and the service are very good.they are the good person. to know is so fast.and the service are very good.they are the good person. More