Joyce Koons Honda

I always go to Joyce Koons Dealership for service of my Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. More

My daughter needed an oil change & I was able to get an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! More

We brought our 2006 Odyssey in for an oil change and 90K service on Sunday 20 Jan 2013. Everything was done in a timely manner. However, today 24 Jan 2013, while driving in the snow and spray we discovered service on Sunday 20 Jan 2013. Everything was done in a timely manner. However, today 24 Jan 2013, while driving in the snow and spray we discovered that it was out of washer fluid. I would have expected that to be checked and filled during a several hundred dollar service appt. Edited 1/27/2013 I have edited my review to all fives. The service dept did fill the wiper fluid. The reason the fluid would not come out was it was frozen. Sorry for the initial review and thank you for the response to make the situation right. More

The repairs were made quickly and solved the issue. The staff was friendly and the price was in line with my expectations. I was in and out in less than an hour. staff was friendly and the price was in line with my expectations. I was in and out in less than an hour. More

I wasn't really certain about what was wrong with my car, but it didn't feel right to me when I was driving it. With that description the people at Koons were able to figure it out and fix it. That's why I but it didn't feel right to me when I was driving it. With that description the people at Koons were able to figure it out and fix it. That's why I bring my car to Koons. They know my Honda, and I've never been disappointed by their service. More

Brought our 2006 Pilot in for service because the TPMS light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ra light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ralph Freese, he went back to the repairman and they decided it needed another part. When I took it back, the repairman then found chewed wires under the hood. After fixing the wiring problem, we no longer have this problem. A couple years ago squirrels got in there and at the wires on both sides. Guess they were hungry again. Ralph Freese, as well as everyone else at Koons Service was easy to work with. More

I had service work done that was recommended from a prior visit. Joe was was very nice, courteous and informative of the work that needed to be done. We agreed on a fair price and the work was completed in visit. Joe was was very nice, courteous and informative of the work that needed to be done. We agreed on a fair price and the work was completed in a timely manner. I will continue to use Koons Honda for service on my 06 Pilot. More

The entire vehicle purchase from start to finish took 1.5 hours. I received a quote thru internet pricing, went in and bought the car. The salesman was great and did not push me to buy things I did not wan hours. I received a quote thru internet pricing, went in and bought the car. The salesman was great and did not push me to buy things I did not want (i would have walked out if he had). More

Great Location, nice facilities, friendly personnel, highly affordable pricing, and very efficient at getting business accomplished. If you are looking for quality vehicles, easy transactions, and peopl highly affordable pricing, and very efficient at getting business accomplished. If you are looking for quality vehicles, easy transactions, and people you can rely on, choose Koons Honda in Manassas. More

I never thought that I would ever leave a car dealer with a good experience. Past experiences have been with overly aggressive sales and bullish Finance representatives; a lot of half lies and misstatements a good experience. Past experiences have been with overly aggressive sales and bullish Finance representatives; a lot of half lies and misstatements. Amazingly, my experience with John Simmons was unexpectedly pleasant. He assisted me with the up most professionalism. He was polite and helpful, providing me with answers to my questions and quick to assist in my purchasing needs. I live in Maryland and purchased with Mr. Simmons and Mr. Rowan in Finance, mostly, for the exceptional customer service and great financing Mr. Rowan secured, beating all previous rates I shopped. Thank you! More