Joyce Koons Honda

Arkeem helped me select and purchase my new Honda CRV EXL w/Navi. He was very helpful and knowledgable about the CRV and the options. Anything he did not know, he found out for me and made sure all my ques w/Navi. He was very helpful and knowledgable about the CRV and the options. Anything he did not know, he found out for me and made sure all my questions were answered. And he worked with me on the price to get me a fair deal. Great buying experience, I am referring all my friends to Arkeem! More

Oil change for Accord. I bring it in when I get a coupon from Koons in the mail or in email. The prices on the wall in the customer service bay seem very high, but with their coupons it is a fair price. Al from Koons in the mail or in email. The prices on the wall in the customer service bay seem very high, but with their coupons it is a fair price. Always a free wash at the end, thanks. More

The customer service was great and I didn't have to wait long. Everyone is very friendly. And the wait time was less than what I was told it would be. long. Everyone is very friendly. And the wait time was less than what I was told it would be. More

Bought a new Honda CRV EX-L/NAV last week. My sales consultant was Arkeem Dennis who was very knowledgable about the CRV. He provided a very thorough explanation of the NAV/Audio system and other tech consultant was Arkeem Dennis who was very knowledgable about the CRV. He provided a very thorough explanation of the NAV/Audio system and other tech/engineering features of the CRV. During the test drive Arkeem demonstrated many of the NAV/Audio features while I concentrated on the driving experience. Back at the dealership the negotiations were low pressure and clearly a "win/win" for both the buyer and dealer. One of the best car buying experiences I have ever had in nearly 40 years. Recommend to anyone looking for a new Honda. Thanks Arkeem! More

They are like family. This is fifth car purchased in last five years. They always provide red carpet service to their customers. We will be back. last five years. They always provide red carpet service to their customers. We will be back. More

First time user of this firm's service dept. I had my Honda Civic in for a routine mileage service check. It was easy to get an appointment. Glenn, our service rep. was very friendly and helpful. I ne Honda Civic in for a routine mileage service check. It was easy to get an appointment. Glenn, our service rep. was very friendly and helpful. I needed to get something from my car, & even though it was up on the lift for service, Glenn walked me back and got the technician to lower the car to get the items I needed. Also, there were coupons for service- related items on this firm's web site, but I couldn't get them to print, but when I told Glenn about this he honored the ones that pertained to my service call. The service estimate was right on the money - no hidden costs - and was about the amount I expected for a routine service check. I would recommend this Honda dealership to others. At the same service visit my daugther's Honda Civic was in for a recall item and that was handled in a timely manner without any service-related problems. More

Car was taken in for oil change and I also told them about a noise we were hearing. they completed the service and then test drove the car. Explained that we needed a new rear differential and they wo about a noise we were hearing. they completed the service and then test drove the car. Explained that we needed a new rear differential and they would have to order the part. Part would take one week to arrive. They called me within three days to tell me they had the part. I took the car in for the work and it was completed in less time than they estimated. Chris Shade was a pleasure to work with -- very efficient and very polite. More

They are so friendly . Answer the question which I want to know is so fast.and the service are very good.they are the good person. to know is so fast.and the service are very good.they are the good person. More

Service Manager Kelly Dutton handle the service work on our 2009 Honda Fit in a prompt and efficient manner. The car was left with him and we got a prompt telephone call saying it was ready. When we pick our 2009 Honda Fit in a prompt and efficient manner. The car was left with him and we got a prompt telephone call saying it was ready. When we picked it up a short time later, the car had been washed and was ready to go. More

I am completely satisfied with the purchase of my new car. Misty was very knowledgeable and informative. Her 27+ years of experience was evident and she demonstrated the utmost professionalism when dea car. Misty was very knowledgeable and informative. Her 27+ years of experience was evident and she demonstrated the utmost professionalism when dealing with all customers. It's employees such as Misty that makes your organization a great place to patronize. She is a tremendous asset to you. More