Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,044 Reviews of Joyce Koons Honda
This was one of the best car purchasing experiences that my wife and I have had. Our sales consultant was knowledgeable. After we decided on which model we wanted to purchase our consultant did not try to my wife and I have had. Our sales consultant was knowledgeable. After we decided on which model we wanted to purchase our consultant did not try to up sale with a model with more options. The negation of price was to the point we did not have to go back and forth on price we got right to the point with what we felt was a fair value and what the dealership thought was fair and came to an agreement quickly and once we agreed we did not have to sit around for a long time waiting for finance and guest services. Our experience with guest services was very good we listened to the additional options and there was no pressure in purchasing options. The finance manager explained everything clearly and had everything in order to get us on our way quickly. After signing all the paper work our sale consultant had our new car clean and fueled up. He also took the time to explain the features of the car and answered all our questions. I would go back and make another purchase as well as recommend others to purchase from this dealership. More
JOE CARROLL IS THE BEST. I DRIVE 50 MILES JUST TO HAVE HIM AS MY SERVICE REP. YOU ARE LUCKY TO HAVE HIM...!!!!! IF I COME TO GET SERVICE DONE AND HE IS NOT AVAILABLE, I LEAVE AND RETURN AT A LATER DATE HIM AS MY SERVICE REP. YOU ARE LUCKY TO HAVE HIM...!!!!! IF I COME TO GET SERVICE DONE AND HE IS NOT AVAILABLE, I LEAVE AND RETURN AT A LATER DATE. More
Jeremy and the team at Koons were awesome. They worked with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife an with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife and I, very respectful. I would definitely consider Koons Honda in the future for vehicle purchases, and will not hestitate to recommend Koons Honda to other customers that may be looking for vehicles or service/repair needs. THANK YOU, HONDA!!!!!!! More
The sales staff was very helpful and knowledgeable about their product. I was satisfied by the experience and would recommend them to my friends in the future. their product. I was satisfied by the experience and would recommend them to my friends in the future. More
I always take my Odyssey to Koons Honda. The people who work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - usually at no cost! The waiting area is very comfortable or the shuttle service is very convenient. I highly recommend Koons Honda. More
I had a very positive experience with Koons. They have always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me through the car once the purchase had been made and went to great lengths to make sure that I was happy with the purchase. He even went to pick up a car in the color that I wanted. More
I came into the dealership for service to my older Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new to Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new top of the line 2012 Odyssey! There was no pressure, just friendly attention and understanding. It felt like I was getting help, not "sold to". The service was so great we came back just 3 days later to trade in my husband's car for a new Pilot! :) More
I was there on Monday geting my wife oil changed my service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a diffrent service advisor he went crazy on me how i did not print the coupon i showed him the email in my iphone and his respond was "i can not do any thing with it" i felt very dis satisfied ..he came to me 40 min later to tell me i need to change my brakes ..with this service i decided not do it there paid my bill and he stood there telling me how he need me to rate him as an excellent when i get this survey..i went next door to BP the following week get my barke done and i bought tires cause he recommend me to do so since 2 of them were going bad.service Manager Asif shakeel him self took care of me there. Im very Disapointed with this kinda of service.i will be getting my oil change for me and my wife some where else. I did not list his name "service advisor" because i know that will look Bad on his record. thanks KOONS HONDA of Manassas for the great Service. More
For those of you out there in the DC/NoVA area having service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he is the "Top Gun" of outstanding quality customer service. I attest to this after 16 years of receiving first rate superior service--don't waste your time--go to Tony and his associates--they will take care of your auto needs... More





