Joyce Koons Honda

The sales team is very good.My experience was very good our discussion was to the point without any unnecessary talk.I bought the car on the first visit. our discussion was to the point without any unnecessary talk.I bought the car on the first visit. More

One of the best if not the best car dealer I know. This is where I bought my car and where also I always bring it back for service. is where I bought my car and where also I always bring it back for service. More

Tony Pekich was my service advisor, he kept me informed and explained what needed to be done in detail and in terms that I understood. He didnt preform any work on the car unless he called and explained wh and explained what needed to be done in detail and in terms that I understood. He didnt preform any work on the car unless he called and explained what they reccomended and what was actually necessary and what was going to be necessary in the very near future. Tony was very professional and friendly at the same time and made me feel important as a customer. More

I was able to research the vehicle online and then negotiate the price with Joyce Koons' Internet Sales Manager, James. The process was very easy and straightforward, and their "no haggle price" was negotiate the price with Joyce Koons' Internet Sales Manager, James. The process was very easy and straightforward, and their "no haggle price" was considerably lower than the "recommended buying price" provided to me by USAA. Overall, it was a very nice experience - in and out of the dealership in about 90 minutes. We received a great price on the new Honda my wife wanted, and everyone we met in the organization was professional, courteous, honest, and ethical. More

I always receive excellent service from Koons Honda Service Dept. If something's not right, they make it right. I appreciate the customer oriented mindset that Joe and his team exhibit. Service Dept. If something's not right, they make it right. I appreciate the customer oriented mindset that Joe and his team exhibit. More

I bought my 2011 Honda Civic from this place and had a great and pleasant experience. The week prior visiting Joyce I had purchased a car at another Honda place in Fairfax and the vehicle although certifi great and pleasant experience. The week prior visiting Joyce I had purchased a car at another Honda place in Fairfax and the vehicle although certified was a pile, so I returned it to them. Once I step into Joyce Koons to look at the Civics I found one that met my needs. I asked Vince for a test drive and he was very nice and approachable. He did not ask if I was buying, just testing, or simply a tire kicker. I told them I had done everything through my CU and off I went with my almost new car. I really recommend this place; all the cars I looked at were in great shape in and out. Frank Seabolt the finance manager tried to best my interest and although he did I stayed with my bank just out of convenience. No BS, no tricks, no drama. Thank you Vince and Frank. Sincerely, Manny “the crazy buyer”. More

Isaiah was a fantastic sales person, he was knowledgable, helpful and very kind. He even stayed after hours to help me Sinc my phone to my new van. He gets an A+ from us and we would definately recommend hi helpful and very kind. He even stayed after hours to help me Sinc my phone to my new van. He gets an A+ from us and we would definately recommend him to others. Koons of manassas is consistently great More

I always receive great service and follow-up from Koons Honda Manassas. Their prices are reasonable and they follow-up like they say they will. When I compare their service to other dealer service depart Honda Manassas. Their prices are reasonable and they follow-up like they say they will. When I compare their service to other dealer service departments, Koons stands out as one of the best. Joe Mertan Aldie, VA More

This is the best car repair service I have ever used. The service is prompt, courteous, the lounge is great, and the wait time is generally very good. It is a great help that they provide loaner car ser The service is prompt, courteous, the lounge is great, and the wait time is generally very good. It is a great help that they provide loaner car service if your vehicle will be worked on for an extended period of time. I would highly recommend this dealership to everyone I know--and I have already done so!!! More

I am very disappointed that I actually had to bring in my vehicle. I have a 2011 Honda Pilot Touring and had some warning lights come on unexpectedly, which would need to be diagnosed...for a cost which wou vehicle. I have a 2011 Honda Pilot Touring and had some warning lights come on unexpectedly, which would need to be diagnosed...for a cost which would be rolled into my final cost. The issue turned out to be with the On Board Computer, which caused a rapid oxidation of my Number 2 Spark Pulg. My tech told me that the computer needed to be updated and the spark pulg replaced and that should fix the problem. I questioned why if there was a fix, would they not do an automatic update to the computer when I was there for my last LOF, in December. I was told that Honda only updates the computer when a customer came in with the problem, as it does not affect enough vehicles to warrant a Product Alert or Recall. I do not find this practice very proactive, as Honda knows there is an active issue with the vehicles, yet you choose not to take the initiative, to save the consumer (me) money and time, by updating the computer automatically. More