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Joyce Koons Honda

Manassas, VA

4.7
3,008 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,008 Reviews of Joyce Koons Honda

February 25, 2012

Bought my civichybred there seven years ago and have had all the maintenance done there. 100000 miles and it runs like a top.... 40 mpg or more all the time. Never had a hastle or misunderstanding. If I More

by Jpboyercivic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 27, 2012 -

Joyce Koons Honda responded

Thank you for being such a loyal customer and for posting about your experience. You choose an excellent car and have kept it well maintained. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 20, 2012

I took my car in to this service shop because my car engine light came on and my regular shop was too busy to assist. The Honda shop was able to get my car in and fix it very quickly as well as give my More

by Greg.Romero
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 21, 2012 -

Joyce Koons Honda responded

Thank you so much for stopping by. I'm glad you liked our World Class Inspection Report. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 20, 2012

I needed a headlamp replaced. I had just had service that week for brakes and had not alot of time to wait. Kelly replaced the headlamp over my lunch hour, no appt needed. More

by duffey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Dutton
Feb 21, 2012 -

Joyce Koons Honda responded

I'm glad we were able to assist you so quickly. Thank you for your comments, I will pass them on to Kelly. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 19, 2012

I've used Joyce Koon's Honda in Manassas since 2000. They offer great service, convenient times, and other amenities that are useful for keeping my Hondas in top operating condition. They complete the work i More

by temccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Huling
Feb 21, 2012 -

Joyce Koons Honda responded

Thank you for being such a loyal customer. We really appreciate your business. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 15, 2012

These guys make the car buying experience a pleasure rather than a chor. I was greated as if I were a family member. Each person I worked with was helpful and excited about my purchase. I will buy al More

by dpuryear007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Townsend; Eddie Castro
Feb 15, 2012 -

Joyce Koons Honda responded

Duane, Thank you for your kind words. I know that Eddy and Isaiah will appreciate them as much as I do. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 15, 2012

Service was for Nitro fill on tires. Process did not take that long and vehicle was washed and return to me. My only complaint would be that the service techs had oil on their shoes, and therefore transferre More

by tdlott51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall
Feb 15, 2012 -

Joyce Koons Honda responded

I am very sorry that we got oil on your floormats. I would be happy to have all of your floormats and your entire car cleaned at no charge to you. Please contact me at your convenience, via my office line at 703-366-1005 or via email at JBencivenga@JoyceKoons.com, so I can set it up for you. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 15, 2012

Easy to work with, timely results and shuttle service available, so that I do not have to sit there all day. I use this service frequently More

by duffey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Dutton
Feb 15, 2012 -

Joyce Koons Honda responded

Thank you for your review. I'm happy that you are enjoying our free shuttle service. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 13, 2012

Had transmission problems and took the Odyssey back 3 times, once got an update, second time replaced the torque converter, 3 to fix either a crimped gasket or loose bolt that allowed transmission fluid More

by lavinusr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Carroll
February 08, 2012

We had a very good experience with Joyce Koons Honda. The salesmen were not pushy, answered all our questions, gave us time to review the information given. Would highly recommend either Sunny or Tony. More

by Judy Filbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Haque and Tony Trapal
Feb 15, 2012 -

Joyce Koons Honda responded

Thank you for posting comments about your experience. I am glad that liked it. I will make sure that Sunny and Tony read your review. They will be very happy to see your recommendation. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC 703-366-1005 JBencivenga@JoyceKoons.com

February 06, 2012

I continued to return to Honda for my car service, because of the great service. If work needs to be done, I am not pressured into an immediate decision. I will continued to have my Honda dealership More

by kbjs8088a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clancy
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