
Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,008 Reviews of Joyce Koons Honda
Bought my civichybred there seven years ago and have had all the maintenance done there. 100000 miles and it runs like a top.... 40 mpg or more all the time. Never had a hastle or misunderstanding. If I all the maintenance done there. 100000 miles and it runs like a top.... 40 mpg or more all the time. Never had a hastle or misunderstanding. If I buy another Honda it will be there but hey, may never need another car. More
I took my car in to this service shop because my car engine light came on and my regular shop was too busy to assist. The Honda shop was able to get my car in and fix it very quickly as well as give my engine light came on and my regular shop was too busy to assist. The Honda shop was able to get my car in and fix it very quickly as well as give my car a complete exam which was outlined in a very descriptive analysis provided upon my checking out. I used this analysis to better plan for the worked needed. This last visit was the first step in getting my car back to full health! More
I needed a headlamp replaced. I had just had service that week for brakes and had not alot of time to wait. Kelly replaced the headlamp over my lunch hour, no appt needed. week for brakes and had not alot of time to wait. Kelly replaced the headlamp over my lunch hour, no appt needed. More
I've used Joyce Koon's Honda in Manassas since 2000. They offer great service, convenient times, and other amenities that are useful for keeping my Hondas in top operating condition. They complete the work i offer great service, convenient times, and other amenities that are useful for keeping my Hondas in top operating condition. They complete the work in a reasonable amount of time. In fact in all the years I've used them, I can only recall having to wait more than one day on my service needs only one time. That was for a part that they had to get shipped in from a distribution hub and it arrived the next day. They did provide a loaner car late in the day on that occasion, which was nice since the delay was unexpected and could have been inconvenient. I've used several of the service managers and all of them were quite helpful and offerred the best service for my vehicles. More
These guys make the car buying experience a pleasure rather than a chor. I was greated as if I were a family member. Each person I worked with was helpful and excited about my purchase. I will buy al rather than a chor. I was greated as if I were a family member. Each person I worked with was helpful and excited about my purchase. I will buy all of my cars from them moving forward. 100% best deal, best service, kind people, just a great dealer. Duane Puryear More
Service was for Nitro fill on tires. Process did not take that long and vehicle was washed and return to me. My only complaint would be that the service techs had oil on their shoes, and therefore transferre that long and vehicle was washed and return to me. My only complaint would be that the service techs had oil on their shoes, and therefore transferred that to my floor mats. More
Had transmission problems and took the Odyssey back 3 times, once got an update, second time replaced the torque converter, 3 to fix either a crimped gasket or loose bolt that allowed transmission fluid times, once got an update, second time replaced the torque converter, 3 to fix either a crimped gasket or loose bolt that allowed transmission fluid to be spraying out and all over the back of the window and underneath vehicle for which we received no paperwork to tell us what was done. The warranty on the transmission will soon run out and I'm still not sure it is fixed. Ready to trade it in on a Toyota! More
We had a very good experience with Joyce Koons Honda. The salesmen were not pushy, answered all our questions, gave us time to review the information given. Would highly recommend either Sunny or Tony. The salesmen were not pushy, answered all our questions, gave us time to review the information given. Would highly recommend either Sunny or Tony. They have very helpful even after we purchased the vehicle. More
I continued to return to Honda for my car service, because of the great service. If work needs to be done, I am not pressured into an immediate decision. I will continued to have my Honda dealership because of the great service. If work needs to be done, I am not pressured into an immediate decision. I will continued to have my Honda dealership provide service for my vehicle. More