Joyce Koons Honda

It was a pleasant visit. I even received my car inspection for free. It was not due until September but getting it early saved me a trip later. I find that car drop off is so much easier that a inspection for free. It was not due until September but getting it early saved me a trip later. I find that car drop off is so much easier that at other dealers. More

Came in because of noise in AC. Service found that mice were making a next in the AC blower. They cleaned the area and put it back together. Quick service and fair price. were making a next in the AC blower. They cleaned the area and put it back together. Quick service and fair price. More

We were looking for a new vehicle to replace our 10-year old vehicle that was starting to fall apart. We wanted a car that was reliable and good quality, and a dealership that had a good service track reco old vehicle that was starting to fall apart. We wanted a car that was reliable and good quality, and a dealership that had a good service track record. Some of the makes of vehicles we were looking at were Honda, Toyota, and Hyunda. We started with Honda and left with a great car. (No need to visit Toyota or Hyunda.) The service was excellent, the loan process went very smoothly (the loan rate was awsome), and we drove away with a new car we knew we could trust to last us a very long time. This is the second vehicle we have purchased through a Honda dealership. (We would have purchased our first Honda at this dealership but they didn't have the color selection we wanted so we purchased our Honda vehicle at the Honda dealership located in Woodbridge.) Our Sales rep was willing to hold the vehicle we chose for 24 hours as closing time was fast approaching that day. We were glad he did as the vehicle would have been purchased by another. Thanks, Ernest! Although the selection of Honda vehicles was not there; this was not the fault of the dealership. With the happenings in Japan, all dealerships were down in their selections. We are glad they had a few vehicles to choose from. Thanks for making us feel number 1. We are happy with the choice we made and we will definately recommend you to our friends. Keep up the great work! More

From the moment I entered the dealership, I was met with a very friendly and helpful staff. Steve is a great salesman and was very knowledgable about the type of car I was looking for and in helping me wit a very friendly and helpful staff. Steve is a great salesman and was very knowledgable about the type of car I was looking for and in helping me with my final decision to purchase the Accord. During the test drive, Frank was wonderful about guiding me through the navigation system and explaining each component. The final purchasing process was stress free and a smooth transaction. I would highly recommend the dealership to all of my friends,colleagues and family. More

I always come here for my hondas oil changes and other services and everyone is always very nice and helpful and i know my car is in good hands with everyone here. services and everyone is always very nice and helpful and i know my car is in good hands with everyone here. More

The service has always been good and conveniant. I used the online scheduling and found tit to be an easy way to schedule my appointment. the online scheduling and found tit to be an easy way to schedule my appointment. More

I would like to thank your staff, primarily Matt Barthold and Steve Burger, for the outstanding experience I had last week when my husband and I picked up two new cars. Ironically, this all came about becaus and Steve Burger, for the outstanding experience I had last week when my husband and I picked up two new cars. Ironically, this all came about because my husband's beloved Honda CRV with over 200,000 miles on it, broke down. He reluctantly decided to buy a new car after Matt Barthold drove him home in a brand new CRV. The test-drive sold him on the car! Of course, once in the Honda showroom, it became obvious to me that I, too, could use a new car and within a week, we drove off in two new Hondas. We each were tickled to get exactly the car we wanted for the price we wanted to pay. I am still a bit overwhelmed by the amazing navigation system in my car, but Sunny Haque kindly offered remedial instruction anytime I chose to come by. Again, thank you for making this--probably our 7th and 8th car purchase at Koons during our 30 year relationship, the very best! Ilona Peterson Library of Congress 202-707-2918 More

We came to the dealership not exactly expecting to walk away with a car today, but definitely planned on purchasing soon. Issac helped us look at exactly what we were looking for right away. He took us t away with a car today, but definitely planned on purchasing soon. Issac helped us look at exactly what we were looking for right away. He took us to test drive the two we were choosing between and we loved one of the Honda's we test drove. Issac did a great job helping us see the different options available. With the help of the managers, and Issac, we happily ended up walking away today with a beautiful new 2011 Honda Accord at the price we were hoping for. We were more than satisfied with our overall experience. Everyone we met and worked with was friendly, knowledgeable and personable. Overall, this was a wonderful, quick and easy experience thanks to the staff at Joyce Koons Honda. More

I am always very satisfied with the excellent service I receive at Koon's Honda. Every Service Tech I have dealt with has been very friendly, very professional and they all make me feel very welcome. Som receive at Koon's Honda. Every Service Tech I have dealt with has been very friendly, very professional and they all make me feel very welcome. Some repair facilities tend to make women feel unwelcome and treat them as if they know nothing about cars and tend to take advantage of them. But Koon's Honda always treats me like a real person, the techs are always upfront and honest and I love this service center. More

customer service was excellent, thoughtful, considerate, and responsive; service was fast; work performed was excellent and without flaw; each car looks like new (we brought in two cars)... and responsive; service was fast; work performed was excellent and without flaw; each car looks like new (we brought in two cars)... More