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Joyce Koons Honda

Manassas, VA

4.8
3,014 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,014 Reviews of Joyce Koons Honda

July 18, 2011

Had to come in for my regular oil change. I also had to hace one of the dashboard gears light bulb replaced, on the D gear for my lighted safety. Everything was done, and they found no new underlying probl More

by magrocks50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember name
July 18, 2011

My wife and I have been loyal new car and service customers of Koons Honda for over 7 years. We have always gotten great service from Ralph and the other service adivsors and would recommend Koons H More

by dove1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Freese
July 18, 2011

Ultimate honest professionals. Felt very comfortable with having some costly services done (i.e. timing belt; two tires replaced; spark plugs...) I had a lovely loaner car while they completed repairs on my More

by pace14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mike Clancy; Joe
July 17, 2011

Brad was very nice and courteous. He explained the work that needed done and made sure the work was completed in a timely manner. I have always had a great experience when working with Brad and will contin More

by Mandib626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch, Brad Burch
July 16, 2011

It was easy to schedule the service, and they were ready for me when I got there. The waiting room was comfortable, and I got updates periodically on the findings on my car so I could make decisions on the More

by 14jae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Dutton
July 16, 2011

I brought my car in for a check engine light which turn out to be a tranission replacement. Tony gave me time to think about the news, call back and walk me through my options. There was no high pressure More

by ChristopherKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Kevin Hall
July 14, 2011

It was a pleasant visit. I even received my car inspection for free. It was not due until September but getting it early saved me a trip later. I find that car drop off is so much easier that a More

by catherine.cowgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
July 14, 2011

Came in because of noise in AC. Service found that mice were making a next in the AC blower. They cleaned the area and put it back together. Quick service and fair price. More

by gazitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Burch, Brad Burch
July 14, 2011

We were looking for a new vehicle to replace our 10-year old vehicle that was starting to fall apart. We wanted a car that was reliable and good quality, and a dealership that had a good service track reco More

by TJones32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest
July 14, 2011

From the moment I entered the dealership, I was met with a very friendly and helpful staff. Steve is a great salesman and was very knowledgable about the type of car I was looking for and in helping me wit More

by mjpistell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hughes and Frank
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