Joyce Koons Honda

On the way to pick up my new Honda Accord, a sales person called me to inform me that they could not accept the price that I had just purchased the car at through THEIR own website. The website listed it at called me to inform me that they could not accept the price that I had just purchased the car at through THEIR own website. The website listed it at $28k with a dealer discount of approximately $1,400. They said that they could not honor the discount or the price listed on their own website. I even had confirmation to come pick up my new car and had a monthly payment set. What a joke. Update your website if you can't honor the listed prices!!!! More

I really enjoyed my experience here. I live in Woodbridge, which has its own Honda dealer, but the superior customer service and confidence in the ability to get transparent pricing led me to go t Woodbridge, which has its own Honda dealer, but the superior customer service and confidence in the ability to get transparent pricing led me to go to Joyce Koons Honda to get maintenance done on my vehicle. The team there completed my work and coordinated for my to have a loaner vehicle as long as I needed it - I did not feel a rush to come back the second the work was done to pick it up which helped me balance my work schedule. Joe worked with me for 2 months to coordinate a special maintenance project - he's amazing. More

OK have been a customer of Koons for 40 years. Bought five cars. All serviced with excellent results five cars. All serviced with excellent results More

Everyone at Joyce Koons was pleasant, the salesman Jose M. Was fantastic, he was very knowledgeable and just a genuinely nice person, he made the buying experience a pleasure. M. Was fantastic, he was very knowledgeable and just a genuinely nice person, he made the buying experience a pleasure. More

Had to do Safety inspection, in and out in a couple of hours. I had no appt. but they still shined and got it done fast! Great staff, very friendly. hours. I had no appt. but they still shined and got it done fast! Great staff, very friendly. More

Excellent experience. Great service staff. Roland and Karen were exceptional. We were from out of town and needed emergency service. The response was overwhelming. If you need a help this is the dealers Karen were exceptional. We were from out of town and needed emergency service. The response was overwhelming. If you need a help this is the dealership to get it done. More

We were extremely pleased with the service provided and plan to purchase our next vehicle there. Our salesman, Girma, was friendly, courteous, respectful, knowledgeable and trustworthy. plan to purchase our next vehicle there. Our salesman, Girma, was friendly, courteous, respectful, knowledgeable and trustworthy. More

Mansour was a great salesman. Very helpful and friendly. Fernando the finance guy was great too. I will recommend anyone to you all to friends Fernando the finance guy was great too. I will recommend anyone to you all to friends More

This dealership has always been the best when i bring my 2020 honda in. Even with long lines and wait times for those who have made an appointment, they still do everything they can to make sure you leave h 2020 honda in. Even with long lines and wait times for those who have made an appointment, they still do everything they can to make sure you leave happy. (Ex. Car wash). More

Mansour made our 3rd purchase smooth as silk. His customer service and attention to detail as to what the customer wants and needs is impeccable. customer service and attention to detail as to what the customer wants and needs is impeccable. More