
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
Nathan O. was my service advisor.My car was picked up Nathan O. was my service advisor. My car was picked up and left me a loaner vehicle. The service was beyond expectations. Thank you, Mr. Ortiz. Nathan O. was my service advisor. My car was picked up and left me a loaner vehicle. The service was beyond expectations. Thank you, Mr. Ortiz. More
Probably the best dealership I’ve ever experienced. My purchase was smooth and wonderful. I left this dealership feeling great and I usually have a feeling of doubt purchase was smooth and wonderful. I left this dealership feeling great and I usually have a feeling of doubt More
At ALL times prompt courteous and knowledgeable service from ALL staff members. Feel very secure and confident for years. Thank you very much for this security from ALL staff members. Feel very secure and confident for years. Thank you very much for this security More
The sales woman worked very hard to ensure I had a good experience and received the car I needed. She went out of her way to get to me the same day. experience and received the car I needed. She went out of her way to get to me the same day. More
Joyce Koons Honda's two year maintenance incentive has been everything the salesman said it would be. The pickup w/loaner vehicle has been a no brainer. I am pleased with the service on my 2020 Odyssey. been everything the salesman said it would be. The pickup w/loaner vehicle has been a no brainer. I am pleased with the service on my 2020 Odyssey. More
I am always pleased with how the service department keeps me informed throughout the entire process. They are friendly and professional and great at helping me with any questions I have. me informed throughout the entire process. They are friendly and professional and great at helping me with any questions I have. More
Excellent customer service from the beginning until the sale was completed. All of my questions and concerns were answered. I would highly recommend Joyce Koons Honda sale was completed. All of my questions and concerns were answered. I would highly recommend Joyce Koons Honda More
Darius was knowledgeable and professional. I didn’t have to wait much. I liked minimum hassle I had to go through. Thank you very much for the awesome experience. to wait much. I liked minimum hassle I had to go through. Thank you very much for the awesome experience. More
I've been a loyal customer of Joyce Koons since 2002 when I bought my first Honda there. They took such good care of my first Honda that it lasted for 14 years and over 160,000 miles. I'm now on my second I bought my first Honda there. They took such good care of my first Honda that it lasted for 14 years and over 160,000 miles. I'm now on my second Honda and the service (and sales) have been consistently excellent! The customer-facing facilities are always neat and well kept. The service advisors have always been great about explaining what work needed to be and the work has always been done timely! I recently had to replace the backup camera. My service advisor, Peter Parlier, checked my records and found that this service was covered under extended warranty. He was friendly, courteous, and kept me informed of the status of the camera he had had to order and when I could have it installed. The dealership offered a new car clinic for new car buyers. My husband and I did attend and appreciated learning more about the history of the dealership, their operations and taking a tour of their facilities. More