
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
New Vehicle Sales rep was great. First time in my life that I didn't feel rushed or pressured about purchasing a vehicle. Worked well with getting my needs met. Sales rep was great. First time in my life that I didn't feel rushed or pressured about purchasing a vehicle. Worked well with getting my needs met. More
Appointment to Perform Recall Service After having dealt with a parts availability problem on a previous appointment, the service staff took extra care to ensure that the part was availabl After having dealt with a parts availability problem on a previous appointment, the service staff took extra care to ensure that the part was available before scheduling this appointment. The service representative checked me in quickly and the service was completed sooner than expected. An all-around pleasant experience. More
Received excellent service. Brought new Pilot in to have accessories installed. Roland Murphy saw to my needs and had parts installed timely. Service turn out excellent and vehi Brought new Pilot in to have accessories installed. Roland Murphy saw to my needs and had parts installed timely. Service turn out excellent and vehicle looks great. More
Purchase of New Vehicle Came to purchase vehicle on Labor Day and completed test drive of Pilot and Passport. They did not have the color vehicle I want in the 2019 Pilot bu Came to purchase vehicle on Labor Day and completed test drive of Pilot and Passport. They did not have the color vehicle I want in the 2019 Pilot but offered a great alternative. Mansour was able to satisfy my wife and I with a great vehicle. More
Great experience. Great Service. Good Prices Great service at Joyce Koons! I went to Joyce Koons because they gave me a very competitive online quote. I worked with Mariame who was thoughtful, k Great service at Joyce Koons! I went to Joyce Koons because they gave me a very competitive online quote. I worked with Mariame who was thoughtful, knowledgable, honest, and a great advocate. I very much appreciated her customer service! I also worked with Sunny to finalize the deal--Sunny was equally knowledgable and helpful. This was by far the best experience I had buying a car. More
Great service advisor Mo Merghane. Extremely helpfully. Customer service is very important to me at a car dealership and I return to Koons Honda because of my service advisor Mo Merghane. I believe he is Customer service is very important to me at a car dealership and I return to Koons Honda because of my service advisor Mo Merghane. I believe he is honest, fair and is concerned about me as a customer. More
The employees were nice and the service was fast! I went in to get my seatbelt sensor replaced, I was in and out in 30 minutes! Juvic was exceptionally nice and walked me through everything that happe I went in to get my seatbelt sensor replaced, I was in and out in 30 minutes! Juvic was exceptionally nice and walked me through everything that happened! More
very nice Each time that I have been to Joyce Koons Honda dealership everyone listened and answered questions honestly. It was important to me to get in and out Each time that I have been to Joyce Koons Honda dealership everyone listened and answered questions honestly. It was important to me to get in and out quickly and we did just that. Thanks More
Terrific! As a woman going into a dealership alone, it couldn't have gone better! Miriam was friendly and knowledgable. I really appreciated everyone's attent As a woman going into a dealership alone, it couldn't have gone better! Miriam was friendly and knowledgable. I really appreciated everyone's attention and enthusiasm for their jobs. LOVE my new car and felt i got a fair price!! THANKS!! More
Great Service They do good service and do not try to sell you repairs you do not need. Friendly, knowledgeable. They responded to my request for an appointment ver They do good service and do not try to sell you repairs you do not need. Friendly, knowledgeable. They responded to my request for an appointment very quickly. I have recommended their dealership to purchase a Honda and I would definitely recommend they for service. More