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Joyce Koons Honda

Manassas, VA

4.8
3,013 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,013 Reviews of Joyce Koons Honda

September 09, 2019

New Vehicle Sales rep was great. First time in my life that I didn't feel rushed or pressured about purchasing a vehicle. Worked well with getting my needs met. More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McGregor, Daymon Good, Victor Ferrari, Kat Simpson
Sep 12, 2019 -

Joyce Koons Honda responded

We are so glad that every aspect of your buying experience surpassed expectations. You can count on our team being ready and waiting for you at your first service. -The Joyce Koons Honda Team

September 08, 2019

Appointment to Perform Recall Service After having dealt with a parts availability problem on a previous appointment, the service staff took extra care to ensure that the part was availabl More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Sep 12, 2019 -

Joyce Koons Honda responded

We are glad your appoint went smoothly. Thank you for taking time to review our store. -The Joyce Koons Honda Team

September 08, 2019

Received excellent service. Brought new Pilot in to have accessories installed. Roland Murphy saw to my needs and had parts installed timely. Service turn out excellent and vehi More

by Streak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you for your review on Dealer Rater. We appreciate your business. -The Joyce Koons Honda Team

September 08, 2019

Purchase of New Vehicle Came to purchase vehicle on Labor Day and completed test drive of Pilot and Passport. They did not have the color vehicle I want in the 2019 Pilot bu More

by Streak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour
Sep 12, 2019 -

Joyce Koons Honda responded

Congrats on your new vehicle. We look forward to seeing you at your first service appointment. Thank you for your business. -The Joyce Koons Honda Team

September 07, 2019

Great experience. Great Service. Good Prices Great service at Joyce Koons! I went to Joyce Koons because they gave me a very competitive online quote. I worked with Mariame who was thoughtful, k More

by TeresaV.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Haque, Flo Azo, Mariame Djouara
Sep 12, 2019 -

Joyce Koons Honda responded

We are so pleased that you had a great buying experience. We look forward to being there for you when you have your first service appointment. -The Joyce Koons Honda Team

September 07, 2019

Great service advisor Mo Merghane. Extremely helpfully. Customer service is very important to me at a car dealership and I return to Koons Honda because of my service advisor Mo Merghane. I believe he is More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Meghane
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you so much for the review and for being a loyal customer. -The Joyce Koons Honda Team

September 07, 2019

The employees were nice and the service was fast! I went in to get my seatbelt sensor replaced, I was in and out in 30 minutes! Juvic was exceptionally nice and walked me through everything that happe More

by PatxWil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Mejia
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you for your review and for your business. -The Joyce Koons Honda Team

September 05, 2019

very nice Each time that I have been to Joyce Koons Honda dealership everyone listened and answered questions honestly. It was important to me to get in and out More

by ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medhat Salem
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you for being a loyal customer. We appreciate you and your business. -The Joyce Koons Honda Team

September 04, 2019

Terrific! As a woman going into a dealership alone, it couldn't have gone better! Miriam was friendly and knowledgable. I really appreciated everyone's attent More

by Margoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Welton, Flo Azo, Mariame Djouara
Sep 04, 2019 -

Joyce Koons Honda responded

We appreciate your business and your review. It was our pleasure to provide you with a great experience. -The Joyce Koons Honda Team

September 04, 2019

Great Service They do good service and do not try to sell you repairs you do not need. Friendly, knowledgeable. They responded to my request for an appointment ver More

by dwilliams429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Sep 04, 2019 -

Joyce Koons Honda responded

Thank you for your review and recommendation. We appreciate you and your business. -Thank Joyce Koons Honda Team

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