
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
Great value I had a great experience dealing with the sales team. I feel like I received an excellent deal . I am thrilled with my new car. I had a great experience dealing with the sales team. I feel like I received an excellent deal . I am thrilled with my new car. More
Great in general, but. Sales person, Medhat Salen, was great. I purchased two cars from him. Financing was relatively easy; Victor and his manager were great at explaining t Sales person, Medhat Salen, was great. I purchased two cars from him. Financing was relatively easy; Victor and his manager were great at explaining things and looking for options. I cannot say the same about Catherine who tried to trick my wife into a high rate financing strategy without knowing that I would easily find out how many banks hit her credit since we have credit secure with American Express. Checking out those bank rates and asking them for a quote was easy. In brief we are going to refinance. She is lucky that I don’t want to take it to the next level for misleading, and predatory tactics. More
Amazing Really smooth process to get a new car. This was my first car purchase and they were able to make the process easy. I also love how they pick up your Really smooth process to get a new car. This was my first car purchase and they were able to make the process easy. I also love how they pick up your car from you for matinence. More
Excellent Ronald is professional, knowledgeable and helpful. He shakes hand,smiles, always offers coupons for the parts if there is one. I would definitely rec Ronald is professional, knowledgeable and helpful. He shakes hand,smiles, always offers coupons for the parts if there is one. I would definitely recommend this place to friends and family More
Great experience No lengthy questions. I told them the problem and they fixed it without a blink of an eye very friendly and concerned about the issues with your vehi No lengthy questions. I told them the problem and they fixed it without a blink of an eye very friendly and concerned about the issues with your vehicle More
Oil change Agent was knowledgeable, profession. He asked if I wanted tires rotated and car washed. Serve was completed timely and started on time.experience was Agent was knowledgeable, profession. He asked if I wanted tires rotated and car washed. Serve was completed timely and started on time.experience was outstanding. More
Great teamwork! We just went to look at vehicles trying to decide what to choose. As we were looking a very nice salesman approached us and explained the different We just went to look at vehicles trying to decide what to choose. As we were looking a very nice salesman approached us and explained the different types of CRV's. Several vehicles were shown and we sat in them. After what we decided to buy, our salesman had the Financial Manager speak with us. Next papers were filled out. It was the fastest ever that we have ever bought a car. Everyone was friendly and curious and worked together to make this a fun adventure. Great teamwork! We would recommend this dealership to all. More
Jordan and Christine were AMAZING I went in a little over a week ago to purchase my first car. I'd been given warning after warning on how to deal with car salesmen/women and none of i I went in a little over a week ago to purchase my first car. I'd been given warning after warning on how to deal with car salesmen/women and none of it was needed. Jordan J. was very calm, explained the details of the car and process in an easily understandable way and did not make myself or my father feel pressured at all. I came in knowing the car I wanted, got to test drive it, include the necessary add on features, and finalized the sale. Christine in the finance department was also amazing. She took her time explaining and even ranking the added warranties and maintenance features that would apply to my needs rather than trying to continuously up sell as I have experienced in other car dealerships. It was a smooth process, only prolonged by my bank. Within a little over an hour the paperwork was being compiled and sent to my financial institution. Financing at the dealership is available and if selected actually gives good interest rates. I look forward to making the 45 minute drive to this dealership again for the quality of care and attentive customer service when it is time to purchase another car. My experience was very relaxed and seamless. You have a dynamic duo on your team. They deserve a bonus. More
Tire Warranty Service and Safety Inspection Karen is 100% TOP NOTCH! Always willing to go the extra step to provide my family and I the best service possible! I've worked with Karen numerous t Karen is 100% TOP NOTCH! Always willing to go the extra step to provide my family and I the best service possible! I've worked with Karen numerous times in the past, and she's the reason I keep coming back! Service and quality of work is second to none! More
they picked up problems and had good solutions. Use Koons for 15 years and they know me and i know them. Mutual trust. They have high regard for veterans like me and give me reasonable discounts. Use Koons for 15 years and they know me and i know them. Mutual trust. They have high regard for veterans like me and give me reasonable discounts. More