Joyce Koons Honda

Awesome customer service Received best car shopping experience. From their courtesy to provide sales & after sales service. Especially big shout out & thank you to Mariame f Received best car shopping experience. From their courtesy to provide sales & after sales service. Especially big shout out & thank you to Mariame for staying in touch for 3months and keeping updates. for not pushing us to buying but rather providing good suggestions. Thank you for treating us as friends and not a customer. Thanks & Regards Niran & family😊👍 More

Good Service This is my second experience with Honda Joyce Koons to lease another vehicle after the one I’ve leased in 2017, it took me a while to decide which mod This is my second experience with Honda Joyce Koons to lease another vehicle after the one I’ve leased in 2017, it took me a while to decide which model & trim level. C J Zhu has been excellent and so helpful to make my decision easier & faster, actually, all 2019 Honda models have great standard features which were optional before. I’ve enjoyed the experience and I’m so happy with my choice which is loaded with great features including Apple CarPlay, Lane-Keep-Assist, Front-Collision Protection, and much more. They missing star is only because I’ve been expecting a better lease-package price! More

Quality and friendly service My Honda is 10 years old with low mileage. I have taken the car to dealership where purchased but it is about 50 miles away. The light for tire pressu My Honda is 10 years old with low mileage. I have taken the car to dealership where purchased but it is about 50 miles away. The light for tire pressure stared coming on for short periods so I went to the closest Honda service center which was Joyce Koons. Kyle was able to diagnose and get the problem fixed. I was pleased with the service. A couple days later I brought the car back to have the exterior detailed. When I picked up the car there was no film on the headlights and it was as spotless as when purchased. I recommend this service center. More

Top class service delivery All the people i dealt with were friendly and excellent professionals. They assisted me through the purchase journey and were very helpful. Excited i All the people i dealt with were friendly and excellent professionals. They assisted me through the purchase journey and were very helpful. Excited i came here. More

The dealer provided the best without hidden fees with great customer service. The price was competitive. It was really convenient to stop by the dealership. great customer service. The price was competitive. It was really convenient to stop by the dealership. More

Good help in making a Great Deal on a used Car at Joyce Koon Honda. Joel was a big help and Closed the Deal for Me. Koon Honda. Joel was a big help and Closed the Deal for Me. More

Was a real pleasure buying my car from Joyce Koon Honda. When it’s time I will be back to buy another vehicle from them. When it’s time I will be back to buy another vehicle from them. More

I had a great buying experience here. Highly recommend working with Gabriel Velez! He made the process so smooth. I’ll be coming back here for any future Honda purchases. working with Gabriel Velez! He made the process so smooth. I’ll be coming back here for any future Honda purchases. More

The process of getting a new car was fast and painless. Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda More

Not a good experience The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous informati The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous information as it was broken in to and the airbag was stolen and damaged was fixed within a week through insurance). But to say a 2009 Honda Accord EX-L with 148k miles is only worth $400 is highway robbery. Even if the vehicle was supposedly stolen and crashed and the damage was fixed it's still worth more than $400!!!!!! And instead of telling clients how far other clients would travel to buy a nice used vehicle as opposed to mine, how about trying to consummate a deal by working with me. The overall sarcasm from Tim Welton the manager wasn't appreciated. I'll be taking my business elsewhere for sure and will gladly pay more for mediocre service. Because at this point that would be an upgrade! More