Joyce Koons Honda

Very helpful I was disappointed to have to bring my car back the first week I had it first to do body work, however that damage was caused in transport to get me I was disappointed to have to bring my car back the first week I had it first to do body work, however that damage was caused in transport to get me the color I wanted. They gave me a loaner and had the work done in a week. However the same day I drove away it was hot, I turned on AC and it didn’t work. The staff told me to bring it right in. They had to order a new AC and they did it timely in one day. I was grateful and haven’t had any further issues. I appreciated the staff, their kindness and willingness to help me. Things happen when cars sit on lots waiting for purchase. I understood that and was just grateful they took care of everything timely for me! Thank you to the staff of Joyce Koons! More

Great experience Darius Blagmon in sales is top notch and answered all our questions.Tim was easy to communicate with and gave all the numbers we requested. We would h Darius Blagmon in sales is top notch and answered all our questions.Tim was easy to communicate with and gave all the numbers we requested. We would highly recommend both for anybody looking for a car More

Got the Maintenance Service at this dealer. Excellent! I had my car service at this dealer. Overall, I am pleased and satisfied. The place was cleaned and great Wifi internet connection: that was super he I had my car service at this dealer. Overall, I am pleased and satisfied. The place was cleaned and great Wifi internet connection: that was super helpful! More

timely and thorough, reliable. Goes above and beyond on explaining what and why service is needed, gives me the accurate cost in which to make my decisions and thorough, reliable. Goes above and beyond on explaining what and why service is needed, gives me the accurate cost in which to make my decisions More

Lease a car Everyone was very knowledgeable and helpful. Answered all my concerns regarding finances and services regarding leasing a car. Darius Blagmon was grea Everyone was very knowledgeable and helpful. Answered all my concerns regarding finances and services regarding leasing a car. Darius Blagmon was great as well as Isaac, Victor and Sunny More

Love my new Honda Gabriel was really nice and helped me find the perfect car with the exact specifications I requested, they brought it from another dealer for me. His Gabriel was really nice and helped me find the perfect car with the exact specifications I requested, they brought it from another dealer for me. His help on the whole transaction makes the difference in fee my new car at Joycekoonce More

Poor customer service We purchased a vehicle about a month ago at Joyce Koons Honda. After we decided on the vehicle with the sales person, we waited for over an hour in th We purchased a vehicle about a month ago at Joyce Koons Honda. After we decided on the vehicle with the sales person, we waited for over an hour in the finance office to be seen by someone to complete the purchase. We were told by the finance office that the reason for the wait was because we already had a 3rd party loan and we were not getting a loan through the dealership. We emailed the general manager the next day about this issue and never received a response. We followed up with the general manager a week later and still received no response. More

New Honda civic Purchased vehicle through buying service. The price offered online was honored. Kebir Lakroune was our sales associate and he was very responsive and Purchased vehicle through buying service. The price offered online was honored. Kebir Lakroune was our sales associate and he was very responsive and offered good suggestions. Also impressed with the finance department. We worked with Victor Ferrari. More

Excellent respect for my time. The sales team was very respectful of my time, doing all negotiation via email and texts, as I requested. They scheduled and coordinated aftermarket The sales team was very respectful of my time, doing all negotiation via email and texts, as I requested. They scheduled and coordinated aftermarket upgrades and provided a loaner while the work was done. Sunny, Darius, and Tim made this a fun car buying experience. More

Excellent service One of my best car buying experience in years. Joyce Koons Honda folks had the best price and the customer service was excellent with no pressure tact One of my best car buying experience in years. Joyce Koons Honda folks had the best price and the customer service was excellent with no pressure tactics and upsells. More