Joyce Koons Honda

Excellent experience All in the dealership were outstanding with customer service. I would recommend this location to all. The people were very helpful. Dealership was cl All in the dealership were outstanding with customer service. I would recommend this location to all. The people were very helpful. Dealership was clean and comfortable. More

Awesome customer service Never had any issues with the Koons Honda Service Department. The personnel assigned to this department are very professional and customer friendly. Never had any issues with the Koons Honda Service Department. The personnel assigned to this department are very professional and customer friendly. Thank you for recognizing veterans by offering a military discount More

Happy with my new car! The sales staff here was absolute wonderful! Everyone was welcoming and Kebir was exceptionally wonderful to work with. He and the rest of the team an The sales staff here was absolute wonderful! Everyone was welcoming and Kebir was exceptionally wonderful to work with. He and the rest of the team answered all my questions and made sure I was taken care of with the best deal possible. I even got an extended warranty so I know to rely on the dealerships for any work I might need. More

Awesome Service. Customer delight is their focus! Awesome service and customer delight focused. Bought my Honda Accord Hybrid from the dealership and it's been a very happy story ever since. I'll glad Awesome service and customer delight focused. Bought my Honda Accord Hybrid from the dealership and it's been a very happy story ever since. I'll gladly recommend Joyce Koons Honda to anyone. More

Service advisor is amazing. Very knowledgeable and patient while answering questions. I am a hypochondriac when it comes to my vehicle and Tyson is always e advisor is amazing. Very knowledgeable and patient while answering questions. I am a hypochondriac when it comes to my vehicle and Tyson is always easy to talk to and extremely helpful. More

Excellent Service and timely It was my first service after the purchase and it was great and very professional. I Would strongly recommend to all my friends. Great job It was my first service after the purchase and it was great and very professional. I Would strongly recommend to all my friends. Great job More

Easy to work with and quick I worked with Darius and Tim, they were both professional and still found a way to keep things personal. They both were knowledgeable and wanted to ma I worked with Darius and Tim, they were both professional and still found a way to keep things personal. They both were knowledgeable and wanted to make sure I got the exact vehicle I was looking for. I highly recommend them, the rest of the staff seemed to be very good also, but I didn’t deal with any of them. More

Very Professional Service Visit First time bringing a 2012 Honda Accord in for service. Brad Burch did a thorough maintenance records check with me and together, based on the records First time bringing a 2012 Honda Accord in for service. Brad Burch did a thorough maintenance records check with me and together, based on the records, tailored the service to the vehicle need. He explained and offered options but did NOT pressure or over sell. Brad brought over the mechanic after the inspection to discuss the results—regret I don’t remember his name. He helped in our discussions on what should be done on this visit. In one case he and Brad recommended against a service I had requested as it was not needed at this time. The maintenance work was timely and very well done. I could tell the difference I immediately when I drove the vehicle The price was market value and as discussed and expected. Not surprised by any added work or charges. I was very impressed and Joyce Koons Honda Manassas Will now be my maintenance center even though I have to drive further to get there. More

Excellent Service OMG, Service advisor Mo Meghane is amazing. He is very detail oriented , sincere and honest. He goes above and beyond to serve. Thank you Mo! OMG, Service advisor Mo Meghane is amazing. He is very detail oriented , sincere and honest. He goes above and beyond to serve. Thank you Mo! More

Great service Took my car in for standard maintenance. Very detailed explanation of work being performed without overselling unnecessary work. Will continue to go Took my car in for standard maintenance. Very detailed explanation of work being performed without overselling unnecessary work. Will continue to go back for my service needs. More