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Joyce Koons Honda

Manassas, VA

4.8
3,013 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,013 Reviews of Joyce Koons Honda

June 17, 2019

Solid Service Manager Joyce Koons Honda was able to get in on a Saturday morning (I called Friday afternoon). The service manager I dealt with really polite. I'm a woman an More

by bigdrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Parlier Jr
June 17, 2019

Service A I contacted my service manager about a service indicator and he was able to get me in right away. He knows it is really hard for me to get there thou More

by nykina13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Morgan
June 15, 2019

Kyle was great to work with. Kyle was excellent. He kept me informed and made sure the problem with my car was solved. Recommend asking for Kyle when getting service at this Honda More

by mwjenkins74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
June 15, 2019

Awful sales department People in the Honda dealership were friendly, knowledgeable and prompt. And the price they offered was very fair. But once you are transferred to th More

by steveh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mansour Assadpour
June 14, 2019

Very responsive and knowledgeable The sales manager was willing to work with me and also provided me a fantastic deal for my new Honda Civic. The salesman was very helpful and responde More

by m_car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Masood Zekria
June 14, 2019

Excellent experience All in the dealership were outstanding with customer service. I would recommend this location to all. The people were very helpful. Dealership was cl More

by Darrenkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ferrari, Mariame Djouara
June 13, 2019

Awesome customer service Never had any issues with the Koons Honda Service Department. The personnel assigned to this department are very professional and customer friendly. More

by Detfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
June 12, 2019

Happy with my new car! The sales staff here was absolute wonderful! Everyone was welcoming and Kebir was exceptionally wonderful to work with. He and the rest of the team an More

by Hondahtchbk95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolair Alali, Kebir Lakroune, Mansour Assadpour
June 12, 2019

Awesome Service. Customer delight is their focus! Awesome service and customer delight focused. Bought my Honda Accord Hybrid from the dealership and it's been a very happy story ever since. I'll glad More

by Lodorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Koons, Roland Murphy, Mansour Assadpour
June 09, 2019

Service advisor is amazing. Very knowledgeable and patient while answering questions. I am a hypochondriac when it comes to my vehicle and Tyson is always e More

by Lvrofgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Farina
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