Joyce Koons Honda

Love my new Honda Gabriel was really nice and helped me find the perfect car with the exact specifications I requested, they brought it from another dealer for me. His Gabriel was really nice and helped me find the perfect car with the exact specifications I requested, they brought it from another dealer for me. His help on the whole transaction makes the difference in fee my new car at Joycekoonce More

Poor customer service We purchased a vehicle about a month ago at Joyce Koons Honda. After we decided on the vehicle with the sales person, we waited for over an hour in th We purchased a vehicle about a month ago at Joyce Koons Honda. After we decided on the vehicle with the sales person, we waited for over an hour in the finance office to be seen by someone to complete the purchase. We were told by the finance office that the reason for the wait was because we already had a 3rd party loan and we were not getting a loan through the dealership. We emailed the general manager the next day about this issue and never received a response. We followed up with the general manager a week later and still received no response. More

New Honda civic Purchased vehicle through buying service. The price offered online was honored. Kebir Lakroune was our sales associate and he was very responsive and Purchased vehicle through buying service. The price offered online was honored. Kebir Lakroune was our sales associate and he was very responsive and offered good suggestions. Also impressed with the finance department. We worked with Victor Ferrari. More

Excellent respect for my time. The sales team was very respectful of my time, doing all negotiation via email and texts, as I requested. They scheduled and coordinated aftermarket The sales team was very respectful of my time, doing all negotiation via email and texts, as I requested. They scheduled and coordinated aftermarket upgrades and provided a loaner while the work was done. Sunny, Darius, and Tim made this a fun car buying experience. More

Excellent service One of my best car buying experience in years. Joyce Koons Honda folks had the best price and the customer service was excellent with no pressure tact One of my best car buying experience in years. Joyce Koons Honda folks had the best price and the customer service was excellent with no pressure tactics and upsells. More

Great service , Mariame my sales person was the best. She was patient, understanding and got me a great price on my new civic. I highly recommend her. , Mariame my sales person was the best. She was patient, understanding and got me a great price on my new civic. I highly recommend her. More

Amazing Sevice Amazing service Also Mo Merghane was very professional in explaining, and figuring out the best way for my vehicle service. I would love to going back Amazing service Also Mo Merghane was very professional in explaining, and figuring out the best way for my vehicle service. I would love to going back again every time I am doing the services. also you will have a quiet time for reading or do the things that you dont have time to, while the services is going on. finally you will have your car maintained and clean to go. More

Satisfaction I have learned that its a wise decision when service is needed take your car to a dealer. One, you have qualified technicians to work on your vehicle. I have learned that its a wise decision when service is needed take your car to a dealer. One, you have qualified technicians to work on your vehicle. Second, should you sell your vehicle, touhave an important service record of service performed on your vehicle. More

Honda service Service overall was good. Service advisors have too much to do and therefore cannot provide adequate service to their customers. Don't have enough Service overall was good. Service advisors have too much to do and therefore cannot provide adequate service to their customers. Don't have enough porters to take care of cars in line so everything gets backed up. More

Great service! I have been at Joyce Koons Honda several times to get service for my car. The people at this site are excellent in customer service. They jump on help I have been at Joyce Koons Honda several times to get service for my car. The people at this site are excellent in customer service. They jump on helping right away, they tell you every detail of the service that they will do, they follow up and update you all important information about the service. Overall, this is an exemplary place for other dealership or business centers. Thank you Joyce Koons Honda, Manassas Team! More