
Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,008 Reviews of Joyce Koons Honda
Life changing new car purchase at Koons Honda of Manassas VA All I can say is that the Koons Honda team in Manassas VA from their awesome service to their non aggressive sales team are on their "A" game. All d All I can say is that the Koons Honda team in Manassas VA from their awesome service to their non aggressive sales team are on their "A" game. All dealerships should clone this dealership and their awesome staff. We had Mansour Assadpour as our primary Sales contact for our Honda Pilot purchase, and we can honestly say this is the most down to earth salesman that we have ever met, non aggressive and funny and extroverted your next door neighbor that you would want to have. And we have purchased several new cars over the years and really dreaded on entering the show room feeling like vultures were circling me/us. So this experience has changed our whole mind set about buying a new car from dealerships. We currently have 3 cars 2 are Honda's and 1 is a Nissan, when we go to trade in the Nissan guess where we are going, you got it Koons Honda in Manassas VA. Mansour your awesome and we just wanted to say we are customers for life. Jeff/Ronda More
Less responsibility to customer service they are very series taking money from customer only for checking AC 185.69$ and very less responsibilities to finished it ( don’t put high and low AC they are very series taking money from customer only for checking AC 185.69$ and very less responsibilities to finished it ( don’t put high and low AC side caps back). The tech is Moses and the car check is Crv Honda 2011 (4-10-2019) More
Great experience I purchased a 2019 Honda Accord 2.0T. I have to thank Christina, Doug their online representative who emailed me the information I needed very quickly I purchased a 2019 Honda Accord 2.0T. I have to thank Christina, Doug their online representative who emailed me the information I needed very quickly. They are very welcoming and treated me great. They let me know whenever there was any kind of special. I was gonna buy 2018 at a different dealership but I received an email regarding the NO TAX weekend and I purchased 2019 for a great price. The people at the dealership are very welcoming and helped me through the process. They are very knowledgable but dealerships are dealerships so just know what you want, and the numbers. Overall experience was great they are very welcoming and helpful More
Honda Civic Our sales rep Gabriel was super sweet and very knowledgeable about the Hondas he was showing me. He definitely made sure my mom and I were content wit Our sales rep Gabriel was super sweet and very knowledgeable about the Hondas he was showing me. He definitely made sure my mom and I were content with the cars we were looking at as well as if they fit our wants and needs. More
Quick, affordable, friendly service! The service department is great! I had an issue with the wiring for my turn signal, and they got my van fixed the same day I called! I cannot rate t The service department is great! I had an issue with the wiring for my turn signal, and they got my van fixed the same day I called! I cannot rate the service quality, affordability and friendliness of the whole department highly enough! More
True customer service Joyce Koons Honday is amazing! I purchased my car here in 2016 and I also get my car serviced at this location. I recently moved to Maryland and still Joyce Koons Honday is amazing! I purchased my car here in 2016 and I also get my car serviced at this location. I recently moved to Maryland and still come here for servicing. A few weekends ago, I drove to Honda for servicing without an appointment and it was about 2 hours from close time but there were a lot of cars in front of me. I felt terrible for being a huge inconvenience but the guy assured me that they would be able to take care of my vehicle same day since I drove all the way from Maryland . Truly appreciate his flexibility and dedication to making me a satisfied customer . More
Long time customer This dealership is great! They are always honest and helpful. I’ve been coming to them for years! I trust them fully to service my car with care. This dealership is great! They are always honest and helpful. I’ve been coming to them for years! I trust them fully to service my car with care. More
Good customer and sales service I worked with Issac Morris and Ferrari in the finance department. The service was excellent and I look forward to the additional benefits attached to I worked with Issac Morris and Ferrari in the finance department. The service was excellent and I look forward to the additional benefits attached to the sale. More
Awesome experience My over all experience was fantastic Greg made everything very easy and nice for us getting the car. He’s very patient with my family and I. My over all experience was fantastic Greg made everything very easy and nice for us getting the car. He’s very patient with my family and I. More
Great service , would use them again on my next purchase. Very friendly service I would recommend them to anyone looking to buy a new vehicle , would use them again on my next purchase. Very friendly service I would recommend them to anyone looking to buy a new vehicle More