
Joyce Koons Honda
Manassas, VA
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3,014 Reviews of Joyce Koons Honda
Quick, affordable, friendly service! The service department is great! I had an issue with the wiring for my turn signal, and they got my van fixed the same day I called! I cannot rate t The service department is great! I had an issue with the wiring for my turn signal, and they got my van fixed the same day I called! I cannot rate the service quality, affordability and friendliness of the whole department highly enough! More
True customer service Joyce Koons Honday is amazing! I purchased my car here in 2016 and I also get my car serviced at this location. I recently moved to Maryland and still Joyce Koons Honday is amazing! I purchased my car here in 2016 and I also get my car serviced at this location. I recently moved to Maryland and still come here for servicing. A few weekends ago, I drove to Honda for servicing without an appointment and it was about 2 hours from close time but there were a lot of cars in front of me. I felt terrible for being a huge inconvenience but the guy assured me that they would be able to take care of my vehicle same day since I drove all the way from Maryland . Truly appreciate his flexibility and dedication to making me a satisfied customer . More
Long time customer This dealership is great! They are always honest and helpful. I’ve been coming to them for years! I trust them fully to service my car with care. This dealership is great! They are always honest and helpful. I’ve been coming to them for years! I trust them fully to service my car with care. More
Good customer and sales service I worked with Issac Morris and Ferrari in the finance department. The service was excellent and I look forward to the additional benefits attached to I worked with Issac Morris and Ferrari in the finance department. The service was excellent and I look forward to the additional benefits attached to the sale. More
Awesome experience My over all experience was fantastic Greg made everything very easy and nice for us getting the car. He’s very patient with my family and I. My over all experience was fantastic Greg made everything very easy and nice for us getting the car. He’s very patient with my family and I. More
Great service , would use them again on my next purchase. Very friendly service I would recommend them to anyone looking to buy a new vehicle , would use them again on my next purchase. Very friendly service I would recommend them to anyone looking to buy a new vehicle More
Exceeding expectations We bought our 2019 Honda Pilot from Joyce Koons and are extremely satisfied from the entire process from sales to finance to delivery. Our salesperson We bought our 2019 Honda Pilot from Joyce Koons and are extremely satisfied from the entire process from sales to finance to delivery. Our salesperson, Greg Mann, is the most informative, polite, and helpful person that we were so fortunate to have during our purchase at Joyce Koons Honda. The management was very welcoming and very easy to deal with. We love our new Honda Pilot and are thankful to all the staff that helped us during the process. Additionally, we found out post the purchase that our salesperson, Greg Mann, has late stage cancer and has a limited time left to live. This has touched our hearts deeply and we clearly were shocked to find such a special person be faced with this. Greg Mann is truly a special person and we encourage you to consider Greg Mann when considering a vehicle at Joyce Koons. Whether you are considering purchasing a vehicle or not, drop by in and say hi to Greg Mann. Thanks Greg Mann for making our purchase so special! More
Excellent Customer Service While I did not purchase my Honda Crosstour at this dealership, they treat me as if I've been a customer for years. I've had my car in their capable h While I did not purchase my Honda Crosstour at this dealership, they treat me as if I've been a customer for years. I've had my car in their capable hands a few different times and they've always taken excellent care of me and my vehicle. They explain every step of what needs to be done and Mo is the best Service Advisor around! And while this may seem small, they even make sure to take my removable "I Love My Mutt" magnet off the back of my car before running it through their complimentary car wash. That is impressive in my book. I'm definitely a customer for life! More
Review Great customer service. I was helped by a wonderful gentleman. Kinda and friendly. Considerate and helpful. He gave his all to this customer. Thank yo Great customer service. I was helped by a wonderful gentleman. Kinda and friendly. Considerate and helpful. He gave his all to this customer. Thank you. More
Great Experience Greg Mann was super helpful and kind. Loved working with him at Joyce Koons Honda in Manassas Va. Thanks for awesome set Greg!!!! Cynthia & Greg Ku Greg Mann was super helpful and kind. Loved working with him at Joyce Koons Honda in Manassas Va. Thanks for awesome set Greg!!!! Cynthia & Greg Kuhns More