Joyce Koons Honda

High Quality Service Joyce Koons Honda provides the best service for our Honda Touring Accord! It's easy to schedule an appointment or even drive up service. We are gree Joyce Koons Honda provides the best service for our Honda Touring Accord! It's easy to schedule an appointment or even drive up service. We are greeted at the door by a service representative. After inspecting the car, the service representative meets with us to give us a detailed report on any repairs needed or maintenance items along with pricing beforehand. They also explain the reasons. A free car wash is always a plus. Because my husband is a vet, we receive a good discount. The service representative gives us a written report with costs, as well as a plan for what's specifically needed in the future. I appreciate this for budgeting purposes. I've taken my Honda to other dealerships and repair shops but I always feel valued when I come to Koons Honda! More

Great service with a personal touch I highly recommend Joyce Koons Honda service for your Honda vehicle. I've been a customer there for 10 years. They have great specials, knowledgeable I highly recommend Joyce Koons Honda service for your Honda vehicle. I've been a customer there for 10 years. They have great specials, knowledgeable technicians, a friendly service department and they are quick with your regular scheduled maintenance. They go above and beyond to make sure I stay on the road and my vehicle's are running in tip top shape. Don't go somewhere that has to guess what's wrong with your vehicle and have you return again and again for the same problem. I also like the fact my repairs are done with Honda quality parts that last longer and wear better than aftermarket ones. My service advisor Kelly Dutton is professional, courteous and keeps me informed in a timely manner all along the way so I know how long I will be at the dealership or exactly when my vehicle will be ready for pickup. As long as I own a Honda it will go to Joyce Koons Honda for all its Services and repairs. More

Always feel in good hands Called spoke with Tyson in the service dept. about a noise coming from what appeared to be the water pump, He asked me to bring the car in right away Called spoke with Tyson in the service dept. about a noise coming from what appeared to be the water pump, He asked me to bring the car in right away turns out it was the water pump but the car was also due for timing belt, tensioner pulley replacement which was completed.in a timely basis. I been coming to J Koons Honda Manassas on and off for a few years due to being a little far from home but to me their service dept never failed me if I had a problem with my car they were there. Everyone in service have always been helpful and honest. I don't mind paying slightly higher prices for guaranteed good reliable service. Highly recommended. More

Used car assistant manager I understand the need to buy trades at a price that you can turn around and sell for a profit. I was flabbergasted when I went back to by my second H I understand the need to buy trades at a price that you can turn around and sell for a profit. I was flabbergasted when I went back to by my second Honda in three weeks. My sales person, Mariame Djoura was excellent as she had been the previous month. The attempted transaction went sideways when the Asst. Used car manager offered $14500 for my trade. I knew that Carmax would give me $18200 as well as another dealership offering $19000. as well as the auction value at the time being between $18500 and $18900. This rube was trying to steel a trade and tried to show me three ways from Tuesday why he was right. On top of that he kept saying he was loosing money on "his car" . I don't give a tinkers D__mn what the new car was selling for, and it was not his car it was the deal that the New Car manager was making. I would suggest in the future that you do one of two things: first have a used car manager that knows what he is doing and second if he does know fire him for being a thief. I did end up buying a car from Chantilly Honda while paying $22274 out the door for my 2019 Civic Hatchback Sport and getting $19500 for my trade. the sense that that manager agreed with was that he could buy it at auction for $18700 and by the time auction fees and transportation were paid he would be at $19500 for a car that he had test driven and inspected. I will return because I have friends there. For the dealership you should know what a good buy is and not insult the consumer. Also please update your employees on this site it looks bad to have so many ex-employees still listed and not having many new ones listed More

Honda Ridgeline - Great truck Dealership had just what I wanted at the best price in the area. Staff was very helpful, courteous,professional and most importantly knowledgeable ab Dealership had just what I wanted at the best price in the area. Staff was very helpful, courteous,professional and most importantly knowledgeable about the Ridgeline. Appointment was et up on line and everything was ready when I arrived. More

Happy repeat customer Excellent sales man and sales manager. Great offer - made it happen in record time. Second Honda Accord leased through Joyce Koons - always outstandin Excellent sales man and sales manager. Great offer - made it happen in record time. Second Honda Accord leased through Joyce Koons - always outstanding customer service, More

Joyce Koons Honda All individuals we met were very professional especiallly our sales consultant. She was extremely helpful. They obtained the car we wanted and it ha All individuals we met were very professional especiallly our sales consultant. She was extremely helpful. They obtained the car we wanted and it had all the features that were ordered. More

Great, easy experience Very professional and prompt. They were upfront and honest about what was needed and what would be needed in the near future, and what it would cost. Very professional and prompt. They were upfront and honest about what was needed and what would be needed in the near future, and what it would cost. More

Excellent Purchased 2 cars and will purchase again, excellent customer service and care of the cars, no problems whatsoever. Thank you and look forward to a ne Purchased 2 cars and will purchase again, excellent customer service and care of the cars, no problems whatsoever. Thank you and look forward to a new auto More