Joyce Koons Honda

Periodic maintenance Service rep made the experience better than previous appointments. Recommend kiosk include an option to input our mileage and also to choose the car w Service rep made the experience better than previous appointments. Recommend kiosk include an option to input our mileage and also to choose the car wash. Luckily, my service rep took care of the car wash, though normally we are asked by the cashier...after waiting in a line of seven people waiting to pay...after waiting an hour for an oil change and tire rotation. More

Great and friendly service Sales reps were great and helpful through the entire process very attentive on making sure you left happy and with a great deal you were looking for . Sales reps were great and helpful through the entire process very attentive on making sure you left happy and with a great deal you were looking for . More

Used the new pick up and delivery service I've had my Honda's serviced Joyce Koons Honda for many years and have always had good service. However, at this time it is very inconvenient for me I've had my Honda's serviced Joyce Koons Honda for many years and have always had good service. However, at this time it is very inconvenient for me to drive my car and wait for service. I took advantage of the new pickup and delivery service. Someone came to my home and picked up the car at the scheduled time. When service was complete, I received a call with the details (they did a recall and complimentary maintenance check and did not find anything else that needed to be done) and then the car was returned to me shortly after. This is a great help for having my car serviced. More

Joyce Koons is the BEST!! Since I leased a vehicle from Joyce Koons Honda, I always receive service coupons by mail. Had recently taken an online appointment for basic oil and Since I leased a vehicle from Joyce Koons Honda, I always receive service coupons by mail. Had recently taken an online appointment for basic oil and filter change. On arrival, service attendant Peter was very friendly and helped me with the check in. My car was serviced very well and I was recommended some maintenance services for future. Multi-Point Inspection service was provided complimentary along with a free car wash. In addition, the friendly sales team always stop by, greet customers and ensure we are taken care of. Kudos to the JK Honda team. Thank you once more for a pleasant experience. More

Awesome Had a very good experience with this dealership. They make it easy to purchase a car. I definitely recommend this one. You guys are awesome, thank you Had a very good experience with this dealership. They make it easy to purchase a car. I definitely recommend this one. You guys are awesome, thank you. More

Excellent, Friendly and Timely Customer Service I always feel at home at Koons Always a detailed and thorough explanation of service provided And always proper recommendations are given I always feel at home at Koons Always a detailed and thorough explanation of service provided And always proper recommendations are given More

Service Department Tony Nugyen takes excellent care of his customers. Very courteous, informative, and caring. Definitely will be asking for him at the service departme Tony Nugyen takes excellent care of his customers. Very courteous, informative, and caring. Definitely will be asking for him at the service department.Thank You More

Easy process and Mariame was a fighter for us Went to Joyce Koons Honda to buy a new car for my brother. We were greeted by Mariame as soon as we stepped out of the car. We told her we were lookin Went to Joyce Koons Honda to buy a new car for my brother. We were greeted by Mariame as soon as we stepped out of the car. We told her we were looking to buy a car and we already knew what we wanted. After we did a test drive we talked price about the car. It was a 2019 Honda Civic Hatchback EX. We left the dealership feeling we got a good deal on the car. My brother loves it and if very happy with it. I highly recommend Mariame as your salesperson. More

Wonderful experience with great people working in JK Honda Mr. Mansour Assadpour and Mr. Dipak Regmi is great person to meet, to be friend and to purchase a car from. Thanks you very much! Mr. Mansour Assadpour and Mr. Dipak Regmi is great person to meet, to be friend and to purchase a car from. Thanks you very much! More

Better than Fairfax Honda, but beware of Mr. Zhu I tried my best to give 5 starts, but I had to take off at least one star because of the last comment on this review. I compared prices at many di I tried my best to give 5 starts, but I had to take off at least one star because of the last comment on this review. I compared prices at many different places, and this place (Internet Sales team particularly) was the kindest overall. Internet sales team's quote and the way she communicate made me to stop by. Although one of the salesmen Mr. Zhu (which I don't below) wasn't willing to negotiate at all and so rude, thankfully I ended up talking to the manager and ended up with a good deal. Overall, I think it's better than Fairfax Honda because this location's Internet Sales team is kind. However, Mr. Zhu ruined my experience at this location. p.s. Beware of a salesman assistant named by Mr. C Zhu. Based on my experience and assumption, he doesn't get paid on commission base. I couldn't find him under the list either. The reason I say this is that he was not willing to negotiate, work with me to sell a car, nor had enthusiasm at all. When I complained about the car I was buying that wasn't like "new" because it has a scratch and dent which paint was off, all he said was like "that's not even a problem and every car is like that." That made me feel like just to walk away no matter how cheap the price was. So, beware of that person and work with someone else instead. More