Karl Flammer Ford

Service department has consistently sub-par. I don't know if this is true but I was told If I don't let the dealer do my oil changes it could jeopardize my warranty. The on-site service was very I don't know if this is true but I was told If I don't let the dealer do my oil changes it could jeopardize my warranty. The on-site service was very good and the tech was fine. I don't appreciate paying a premium and having a credit card fee added. Is the dealer looking to give the client reasons to go elsewhere? I would prefer to do my own oil changes. I shouldn't be compelled to use a dealer for that service. More

Mobile oil change. Perfect setup The gentleman came to my house to perform the oil change and tore rotation. Was professional, polite and efficient. Perfect setup The gentleman came to my house to perform the oil change and tore rotation. Was professional, polite and efficient. More

Very easy process. It was the Best experience I’ve ever had purchasing a vehicle. It was the Best experience I’ve ever had purchasing a vehicle. More

Gatlin kept us informed as we waited. We don't mind coming to the dealership and waiting when we have time. We had a service call at our house which was great for our last appointment. We We don't mind coming to the dealership and waiting when we have time. We had a service call at our house which was great for our last appointment. We are very pleased with everyone on the team! So thankful we are getting service here! The previous dealership did not have the level of expertise that your company has. We appreciate all of you. Thank you so much, Deborah Fogarty & John Stiefel More

They we're efficient in scheduling and setting up the needed services. Courteous and professional. They met my needs for transportation cheerfully and were very prompt. needed services. Courteous and professional. They met my needs for transportation cheerfully and were very prompt. More

The person who answered the phone was friendly and was able to book a quick appointment. able to book a quick appointment. More

Was fast and easy to get and out From the girls scheduling to when I arrived it was a fast appointment on a sat scheduling to when I arrived it was a fast appointment on a sat More

Big repair. Very costly, very efficient. While it was efficient, it was a costly repair. Considering a trade in soon. Very costly, very efficient. While it was efficient, it was a costly repair. Considering a trade in soon. More

I brought my 2018 Ford Raptor in for service. After learning how many repairs were needed and the repair costs, I decided to purchase a new truck. Bryan and Mack were extremely helpful and made m After learning how many repairs were needed and the repair costs, I decided to purchase a new truck. Bryan and Mack were extremely helpful and made my experience amazing. We test drove several trucks before I decided that the 2026 Ford Tremor was the right truck for me. Their knowledge regarding each trucks specifications was unparalleled and made my decision an easy one. I highly recommend them to anyone in the market for a new vehicle. More

I liked how the price on the sticker was the price out the door, more dealers should do this the door, more dealers should do this More