Karl Flammer Ford

Friendly, not pushy, efficient. Chad kept me updated on the progress of work. Very clean service area. Chad kept me updated on the progress of work. Very clean service area. More

Excellent dealership! Staff is excellent, listens well, attentive, friendly, upfront & quick to solve whatever issue of concern the customer may have. We really like Mack Staff is excellent, listens well, attentive, friendly, upfront & quick to solve whatever issue of concern the customer may have. We really like Mack and the service staff. Dealership is new and well stocked. We felt like valued customers. More

Rick Gibson and Steven Iacuone are top notch guys! Both are straight shooters and don’t beat around the bush, these guys should be runnin the show. I was a lifetime Toyota driver and I own two fords n Both are straight shooters and don’t beat around the bush, these guys should be runnin the show. I was a lifetime Toyota driver and I own two fords now one for personal and one for business. Will only go to them period. More

The salesman and dealership was professional and very honest from beginning. I would buy a vehicle from them again honest from beginning. I would buy a vehicle from them again More

I had my vehicle dropped off w/o an appointment and Christian was unphased and worked it into his schedule within a reasonable amount of time Christian was unphased and worked it into his schedule within a reasonable amount of time More

Very organize and their have a lot of choice to choose from,very convenient location. from,very convenient location. More

I was have problems programming my home link for my garage door. Everything the owners manual said to do was not working, it told me to see the dealer. Denise my service specialist couldn't get it to w garage door. Everything the owners manual said to do was not working, it told me to see the dealer. Denise my service specialist couldn't get it to work,she said she would get back to me she never did. After trying for 2 months l called Ford in Deer Born Michigan they were very helpful they gave me the number and web site of home link they help me out and l got the car programmed. The owners manual was wrong in doing it. I called Denise to tell her about what l found out l left numerous messages for her l even text her and called her cell she even bothered to get back to me this shows me how much your service department cares.l don't thank l will be coming back for services. More

Everyone was nice but my car wasn’t serviced when they said it would be. I had to pay for a rental car for a warranty issue they said didn’t cover my car. said it would be. I had to pay for a rental car for a warranty issue they said didn’t cover my car. More

Had several issues with the car and a couple recall items that needed to be checked out. Christian gave me a clear explanation of what was going to be done and how long it should take. Got the car back less that needed to be checked out. Christian gave me a clear explanation of what was going to be done and how long it should take. Got the car back less than 48 hours later. Everything is working great. The honestly and professionalism was greatly appreciated. More

Rick helped us purchase multiple vehicles and he is very knowledgeable, informative, and is there to answer any questions we have! Highly recommend him and this dealership 😀 knowledgeable, informative, and is there to answer any questions we have! Highly recommend him and this dealership 😀 More