Karl Flammer Ford - Service Center

Amy at the service counter was very nice and very friendly. The new waiting room was nice. friendly. The new waiting room was nice. More

Very pleased with customer service and the mechanic. Great experience and will be bringing my Excursion back. Great experience and will be bringing my Excursion back. More

Robyn was fantastic, work was done quickly and my shuttle drivers were very fun to talk too. drivers were very fun to talk too. More

Really like the remodel of reception and waiting room. Robyn is the greatest service advisor, friendly and willing to help. She gets 5 stars from me. Robyn is the greatest service advisor, friendly and willing to help. She gets 5 stars from me. More

They were able to find the issue that was causing my wipers to not work properly and corrected the issue. wipers to not work properly and corrected the issue. More

Always a good experience. Clean facilities and attentive employees. Service people explain the services and work to prioritize them with you Clean facilities and attentive employees. Service people explain the services and work to prioritize them with you More

Amy in the service drive was very helpful and friendly she kept me informed with pricing and time while my vehicle was there she kept me informed with pricing and time while my vehicle was there More

Excellent service. Over the top to get parts to complete job in timely manner. Courtesy transport great Over the top to get parts to complete job in timely manner. Courtesy transport great More

They set appointment times for our convenience. They are extremely helpful and explain things well…especially Robyn!!! They are extremely helpful and explain things well…especially Robyn!!! More

I am recommending it guardedly. I have always been happy with Flammer, but I was there almost 3 hours for an oil change, and filter and tire rotation. I almost missed another appoin I have always been happy with Flammer, but I was there almost 3 hours for an oil change, and filter and tire rotation. I almost missed another appointment and the woman next to me had been there since 9:00 am for tires and this was 2:30. Not good. She cancelled another appointment while we were chatting. Robin was great under the pressure. Cudos to her. I will come again and see how it goes. Elaine Ledder More