
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Not only was my sales representative super professional and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. Thanks Judy! More
Extraordinary! I am absolutely impressed with the Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consu Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consultant at Karl Knauz Motors. As a BWM owner, I don’t just value the ultimate driving experiences, but more importantly, the services provided by the dealership. I strongly believe that’s what makes BMW stands out among its competitors. I had purchased an extended maintenance warranty for my X3 and didn’t realize that it was just expired less than a week ago. Aldo was very helpful was able to contact BWM to extend my warranty for the day of service so the warranty can cover the cost of the services. I applaud BMW’s commitment to ensure a 100% customer satisfaction. Before this, I am a BMW fan, now I am a loyal BMW fan. Thanks again for your extraordinary service! More
I visited Knauz in response to an advertised lease offer. I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher th I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher then the advertized prices. At Knauz my experience was the polar opposite; the cars were priced as advertized and there was a good selection of vehicles to choose from. Furthermore, both my sales person, Judy Powell, and her sales manager, Bob Graziano, were a pleasure to deal with. Short of putting out trays of freshly baked chocolate chip cookies, I can't imagine what more then could have done to make me feel more welcome and make the whole experience a pleasurable one. I will certainly recommend them to any friends and family who are in the market for a BMW. More
Everyone we came into contact with was very friendly. Our salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. More
Knauz was a fantastic dealership. Being young, I got treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they trea treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they treated me like I was a valued returning customer. The day I went in to sign the papers and pick my car up, they made the process as painless and easy as possible. I've never experienced such a smooth deal with a dealership before. All-in-all, I will definitely be back at Knauz to buy my next car in the future. More
Great pricing and very flexible sales staff. Easy access of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. More
Gus received my frantic call at about 8:15 am 4/17/12: I had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someon had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someone over to help and drive me to work. When I asked him if he wanted my phone #..he said semiseriously..."Don't worry I see you from here!" Short time and Armando and Nick? came in a car with all needed to take care of a flat. One gentleman stayed and Nick? drove me to work. KNAUZ employees are AWESOME! We have been with them for at least 10 years....they really don't know us personally, but they knew I was someone in trouble and they were there...quickly and efficiently!!! This has always been our experience with them! THANK you "Team Knauz" More
I just bought my new BMW335ix coupe from Knauz today. It has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravho has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravhovac, my client advisor, spent as much time as required to aquaint me with all the "bells and whistles" on my new car. We set up the roadside assist and Sirius radio before I even drove away. Their Business Manager, Steve Kwasman organized and explained the various financial and service agreements so that I felt confident about my purchase. Overall the experience at Knauz was highly professional and everyone involved took the time to show they appreciated my business. Martha Quinn Libertyville, IL. More
Have bought several BMW's at Knauz, and they are consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. More
Adam and the entire Knauz team are incredible to work with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been j with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been just as helpful and attentive since getting the vehicle. I have thoroughly enjoyed my experience with Knauz. More