
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It seems like many have preceded me here in singing the praises of Judy Powell of Knauz BMW. I was seeking a 2013 BMW X6 which were in absolute short supply. She found the vehicle at another dealership, praises of Judy Powell of Knauz BMW. I was seeking a 2013 BMW X6 which were in absolute short supply. She found the vehicle at another dealership, shipped it to Knauz and actually beat the pricing of other dealerships I called before Knauz. In short, I won't be calling other dealerships before Knauz ever again. Judy Powell is extensively knowledgeable, professional, and an absolute pleasure to talk with. She made the entire process completely enjoyable and exciting from our first conversation.. Perfect location....and everyone at the dealership was polite and enthusiastic about helping the customer. I have been to numerous other BMW dealerships over the years....Perillo? Are you kidding? Never again unless you enjoy being talked to in a condescending fashion....even the cashiers give you major attitude. No thanks, too-cool-for-school city sharks. You are given a choice at Perillo...you either buy WHAT they have in stock for the price they will ALLOW you to buy it, or you can hit the road and stop wasting their time. Great folks. Fields? Nice facility, but it feels like you are in a sweat-shop/boiler-room high-pressure environment. If you are dropping $70,000+, you want to feel comfortable and treated like a king while you are doing it. Go to Knauz. More
I recently leased a new BMW 535xi from Judy Powell. This is my fourth leased BMW car and I have always dealt with Bob Graziano who is just terrific. This was my first experience with Judy and it could not is my fourth leased BMW car and I have always dealt with Bob Graziano who is just terrific. This was my first experience with Judy and it could not have been better. My son bought his BMW from Bob, then my husband bought his from Bob and now I have leased mine through Judy and they all were terrific experiences. My son always ends up making the final deal and he and Bob and Judy all have a good time coming to the best deal for my situation. Everyone who works here is just terrific. Have a problem, drop in with the car, problem solved. This does not happen often. The reason I love these cars is that every day you just put the key in the ignition and off you go - no problem. I cannot say enough about Judy and her warmth, caring and expertise in this area. Great experience. More
Words cannot express how wonderful Dan Wright is. he is always pleasant to speak with and he went out of his way to provide me with top-notch service. I purchased my first BMW May 2012 and Dan's personaliz always pleasant to speak with and he went out of his way to provide me with top-notch service. I purchased my first BMW May 2012 and Dan's personalized customer service and warm hospitality made this a spectacular experience. I would HIGHLY recommend Karl Knauz BMW to everybody looking for an amazing car buying experience. Ask for Dan Wright to put the icing on the cake. I will be a customer of Knauz BMW for the rest of my life. Thanks Dan. More
Not only was my sales representative super professional and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. Thanks Judy! More
Extraordinary! I am absolutely impressed with the Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consu Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consultant at Karl Knauz Motors. As a BWM owner, I don’t just value the ultimate driving experiences, but more importantly, the services provided by the dealership. I strongly believe that’s what makes BMW stands out among its competitors. I had purchased an extended maintenance warranty for my X3 and didn’t realize that it was just expired less than a week ago. Aldo was very helpful was able to contact BWM to extend my warranty for the day of service so the warranty can cover the cost of the services. I applaud BMW’s commitment to ensure a 100% customer satisfaction. Before this, I am a BMW fan, now I am a loyal BMW fan. Thanks again for your extraordinary service! More
I visited Knauz in response to an advertised lease offer. I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher th I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher then the advertized prices. At Knauz my experience was the polar opposite; the cars were priced as advertized and there was a good selection of vehicles to choose from. Furthermore, both my sales person, Judy Powell, and her sales manager, Bob Graziano, were a pleasure to deal with. Short of putting out trays of freshly baked chocolate chip cookies, I can't imagine what more then could have done to make me feel more welcome and make the whole experience a pleasurable one. I will certainly recommend them to any friends and family who are in the market for a BMW. More
Everyone we came into contact with was very friendly. Our salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. More
Knauz was a fantastic dealership. Being young, I got treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they trea treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they treated me like I was a valued returning customer. The day I went in to sign the papers and pick my car up, they made the process as painless and easy as possible. I've never experienced such a smooth deal with a dealership before. All-in-all, I will definitely be back at Knauz to buy my next car in the future. More
Great pricing and very flexible sales staff. Easy access of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. More
Gus received my frantic call at about 8:15 am 4/17/12: I had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someon had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someone over to help and drive me to work. When I asked him if he wanted my phone #..he said semiseriously..."Don't worry I see you from here!" Short time and Armando and Nick? came in a car with all needed to take care of a flat. One gentleman stayed and Nick? drove me to work. KNAUZ employees are AWESOME! We have been with them for at least 10 years....they really don't know us personally, but they knew I was someone in trouble and they were there...quickly and efficiently!!! This has always been our experience with them! THANK you "Team Knauz" More