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Karl Knauz BMW

Lake Bluff, IL

4.6
1,292 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,292 reviews

April 14, 2012

I just bought my new BMW335ix coupe from Knauz today. It has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravho More

by quinnmj4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
4, Steve Kwasman
April 14, 2012

Have bought several BMW's at Knauz, and they are consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. More

by bertram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell, Judy Powell
April 13, 2012

This dealership has to be one of THE best BMW dealerships on the planet ! I was extremely satisfied with the Sales staff when I purchased my BMW in 2009. But to me what really sets this dealership apart fr More

by zlato15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hirth, Joe
April 13, 2012

Jeremy was a excellent example of quality customer service you rarely find today. He treated me as if I was a customer (not common) and that my business mattered to him and the dealership. For that More

by greatservice60044
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Zindersic
April 13, 2012

Adam and the entire Knauz team are incredible to work with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been j More

by and1444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ricco
April 11, 2012

This was the best experience I have ever had a dealership. If you need to buy a BMW go to Knauz BMW and see Jeff Grahovac. He took the time to ask me the right questions to figure out what type More

by Adampierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Grahovac
April 10, 2012

Adam was a great guy to work with. He spent as much as time with me as was needed to address all my questions and concerns. He was proactive in making sure all my car needs were met, and he still continu More

by aamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ricco
April 09, 2012

Could make appointment on the same day of call Could get Could make appointment on the same day of call Could get loaner vehicle Agreed to make annual check a week earlier Quick turn-around Received call More

by Kariina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Carreno
April 07, 2012

My 2006 BMW M5 was having issues w/ the steering wheel lock and would not start. James Matus (Service Advisor) provided me the contact info for a local towing company and got me in the next day. I also More

by mglatz5124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Matus
April 01, 2012

2nd time I bought a car from Knauz and it has been the most enjoyable experience I've had purchasing cars. I would recommend Judy to those friends and family members interested in buying a car. More

by knhutch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell, Judy Powell
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