Karl Knauz BMW

I just bought my new BMW335ix coupe from Knauz today. It has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravho has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravhovac, my client advisor, spent as much time as required to aquaint me with all the "bells and whistles" on my new car. We set up the roadside assist and Sirius radio before I even drove away. Their Business Manager, Steve Kwasman organized and explained the various financial and service agreements so that I felt confident about my purchase. Overall the experience at Knauz was highly professional and everyone involved took the time to show they appreciated my business. Martha Quinn Libertyville, IL. More

Have bought several BMW's at Knauz, and they are consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. More

This dealership has to be one of THE best BMW dealerships on the planet ! I was extremely satisfied with the Sales staff when I purchased my BMW in 2009. But to me what really sets this dealership apart fr on the planet ! I was extremely satisfied with the Sales staff when I purchased my BMW in 2009. But to me what really sets this dealership apart from the rest is the Service department. Gus Hirth has got to be one of your best Service managers. Anytime I get a service light to come on, I swing by the dealership and it is NEVER a problem to look at my car that same day and they always have a loaner to provide. The service is usually done same day - and NEVER longer than next day. The work they do is quality, and they ensure they give you the best price they possibly can. I never thought I would ever brag about a Service department of a car dealership...but those guys at Knauz are the BEST ! Thanks ! Lily Rankovich More

Jeremy was a excellent example of quality customer service you rarely find today. He treated me as if I was a customer (not common) and that my business mattered to him and the dealership. For that service you rarely find today. He treated me as if I was a customer (not common) and that my business mattered to him and the dealership. For that I will always come back. Management should be very proud of him and it shows that he cares about his customers and the dealerships reputation. More

Adam and the entire Knauz team are incredible to work with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been j with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been just as helpful and attentive since getting the vehicle. I have thoroughly enjoyed my experience with Knauz. More

This was the best experience I have ever had a dealership. If you need to buy a BMW go to Knauz BMW and see Jeff Grahovac. He took the time to ask me the right questions to figure out what type dealership. If you need to buy a BMW go to Knauz BMW and see Jeff Grahovac. He took the time to ask me the right questions to figure out what type of car in the color I wanted. For the first time in many auto purchasing experiences I felt so comfortable and well taken care of, I am so glad I went to Knauz for my purchase. Again, Jeff Grahovac was the reason I bought the car and I reccommend him to anyone looking to be taken care of with the utmost respect. More

Adam was a great guy to work with. He spent as much as time with me as was needed to address all my questions and concerns. He was proactive in making sure all my car needs were met, and he still continu time with me as was needed to address all my questions and concerns. He was proactive in making sure all my car needs were met, and he still continues to be very helpful weeks after I purchased my car. My experience at this dealership was top notch. I didn't feel like I was just another customer, and Adam is a huge reason for that. His great customer service skills is one of the main reasons I purchased a car from Knauz. If you are looking for a BMW, go visit Adam Ricco at Knauz, he will treat you as a customer should be treated. More

Could make appointment on the same day of call Could get Could make appointment on the same day of call Could get loaner vehicle Agreed to make annual check a week earlier Quick turn-around Received call Could make appointment on the same day of call Could get loaner vehicle Agreed to make annual check a week earlier Quick turn-around Received calles with summary of inspection Easy pick-up when service was done More

My 2006 BMW M5 was having issues w/ the steering wheel lock and would not start. James Matus (Service Advisor) provided me the contact info for a local towing company and got me in the next day. I also lock and would not start. James Matus (Service Advisor) provided me the contact info for a local towing company and got me in the next day. I also asked for them to provide me costs for two new front tires and to fix a failed parking lamp. I was provided a nice loaner at no charge. While my car was in, they suggested I get some regular maintenance items taken care of (oil + filter, air filters, power steering fluid, and coolant). They also did a complete once over of my car to make me aware of anything that may require future attention. My car was ready on time when I came in to pick it up. The ride home was great - everything was solid, yet smooth - just the way it should be. My wallet takes a bit of a hit when I bring it in but the friendly service and quality of the work at Knauz BMW makes it OK. More

2nd time I bought a car from Knauz and it has been the most enjoyable experience I've had purchasing cars. I would recommend Judy to those friends and family members interested in buying a car. most enjoyable experience I've had purchasing cars. I would recommend Judy to those friends and family members interested in buying a car. More