Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Outstanding experience I had my first buying experience with the Knauz BMW dealership and it was outstanding. From my first contact with George Greve to taking delivery of I had my first buying experience with the Knauz BMW dealership and it was outstanding. From my first contact with George Greve to taking delivery of my vehicle, the entire experience was exceptional. I have owned several Mercedes and Audis and my experiences haven't always been the greatest considering the high end vehicles being purchased. The dealership was impeccably maintained, the entire staff was courteous and George is one of the best client advisor's I've had dealings with throughout the German three. I would definitely buy from this dealership again and would not think twice about sending George referrals. Wonderful experience!!! More
Great Dealer Bottom line---This is the 5th car in a row that I have leased or purchased from Knauz. Always a positive experience. From no nonsense pricing, to ve Bottom line---This is the 5th car in a row that I have leased or purchased from Knauz. Always a positive experience. From no nonsense pricing, to very personalized service including spending over 2 hours reviewing purchase options and actually looking at possible color combinations on various cars on the property. When the car was delivered, a technician came to my home to set the garage door opener and to give me a very lengthy review of every operation of the car. Nothing was rushed and everything was explained to my satisfaction. Doing business with Knauz is a slam-dunk! More
Best dealership I've worked with so far My boyfriend and I went to Knauz just for fun to look at all of the amazing cars that Knauz has to offer and while looking at this amazing M235, Georg My boyfriend and I went to Knauz just for fun to look at all of the amazing cars that Knauz has to offer and while looking at this amazing M235, George came around and let us take it out for a drive with no questions asked. Since we are both in our 20's, that is not a common thing to come across. I drove the car and absolutely fell in love with it. While working with George, we easily came to an agreement on price and the whole process went very quickly. I have never been more happy with a car or car buying experience. More
Best buying experience we've ever had My wife and I decided to start looking for a modern-day BMW to replace her 2004 325i so we stopped by Knauz on a whim. We have owned 6 BMWs so far an My wife and I decided to start looking for a modern-day BMW to replace her 2004 325i so we stopped by Knauz on a whim. We have owned 6 BMWs so far and I previously bought a CPO BMW from Knauz back in 2001. I was not really impressed by my experience back then but this place has come leaps and bounds since. We settled on a CPO 528i. The buying experience was great with Brock. He was very easy going and professional. Best sales rep I've ever worked with and we have bought a lot of cars. We agreed to pick up the car a couple days later so that they would have time to spritz it up and get the paperwork in order. When we came to pick up the car, we brought the kids along so that they could experience the car pickup. As I passed the delivery garage, I didn't see our car in there and thought "Hmm, maybe for the CPO people they just do deliveries in the parking lot or something". When we got to Brock's desk we saw the 2 new Knauz keychains and pen, front and center. Very nice. He was ready for us and we felt like we were important. Then, after signing a few papers we were off to meet our BMW genius and get an education on the car. This is the best part- little did I know, they had put our car RIGHT IN THE SHOWROOM for delivery!!! We could not believe it. For the kids to experience that and climb around in the new car was very special for our family. We did not come from wealth of any sort so it's a big deal to me that my kids got to experience this and my wife was treated like royalty. True white-glove treatment all around. Other than a bit of a hard sell on extended service and tire warranty stuff, our finance guy was awesome as well. This is a dealership that really seems to have their xxxx together. Wonderful experience and I WILL be back again soon for another one. I like the wife's car too much! More
Purchased a CPO 528 Judy at Knauz took time to show me the available options and I test drove about 5 or 6 cars over the course of 2 weeks, some of them more than once. Judy at Knauz took time to show me the available options and I test drove about 5 or 6 cars over the course of 2 weeks, some of them more than once. All of my questions were answered quickly and I never felt pressured to make a decision or "buy today". The prices on all of the vehicles were fair to good and every car I looked at was a good to great value. I highly recommend Knauz. More
Excellent experience Bob and the team at knauz were real pros from start to finish. Very professional, knowledgable, and accommodating. We got exactly the car we wanted at Bob and the team at knauz were real pros from start to finish. Very professional, knowledgable, and accommodating. We got exactly the car we wanted at a fair price. Totally worth the drive to get up to the dealership. More
Beyond pleased! Our entire experience was superior. Absolutely no pressure, great customer service. We were pleased that everyone took their time to make sure we re Our entire experience was superior. Absolutely no pressure, great customer service. We were pleased that everyone took their time to make sure we received exactly what we wanted. Our purchase was the BMW X5 and it is GREAT. More
Purchase of new vehicle We purchased our X5 through Judy. She was extremely helpful, she even came in on her day off so we could see the car. We came from out of town to pu We purchased our X5 through Judy. She was extremely helpful, she even came in on her day off so we could see the car. We came from out of town to purchase the vehicle and she also arranged it so we could take the vehicle home the same day we decided to purchase it. More
My 2nd BMW My wife and I were looking for a 328i Xdrive for a few weeks and spent a lot of time driving to multiple dealerships. We also had our eyes set on a Be My wife and I were looking for a 328i Xdrive for a few weeks and spent a lot of time driving to multiple dealerships. We also had our eyes set on a Benz c300 but none of the Benz dealership offered us with the same respect or considered us true customers because of our young age. Knauz scheduled an appointment with us and had the car ready for the test drive as we set foot in the dealership. Friendly with great service, I recommend going here if you’re looking for a BMW. More
Love my new X5 and my experience We love our new X5! Dave and Steven really took care of us and we are so excited to be a part of the Knauz family. My Genius instructor was also grea We love our new X5! Dave and Steven really took care of us and we are so excited to be a part of the Knauz family. My Genius instructor was also great at setting me up to drive off and I will be back soon for the complete overview. The whole experience and ease with service (pick up and drop off) made the trip up north worth it. We will continue to patronize Knauz and will also refer our friends. More













