"Very disappointing and rude"
Seems like he doesn’t want to sell cars. Very rude. Didn’t even come out to Show the car. Total wastage of time going there.
"Great Experience From Sales to Finance for our 535i"
From the time I called to check availability of the car through the time we drove it off, the staff did everything the could to accommodate our schedule and make our buying experience seamless. Yale was very knowledgeable about the car and was a pleasure to work with. The paperwork was quick and easy and Scott in finance made what is usually the hard part a pleasure as well. We never felt pressured or taken advantage of. They understand their client base is well informed about what they're buying and treat them as such. I look forward to the same experience when we bring the car in for service.
"Exceptional service and sales departments! "
Jeremy in the service department at Knauz BMW is the reason we came and have stayed as service clients for the past several years. Jeremy has shown integrity and honesty in all of our dealings. We have never felt taken advantage of or questioned his/ their recommendations/ service. In fact, he has successfully gone above and beyond to advocate for repairs not covered by our warranty. Because of the relationship built with Jeremy and the other service advisers, we have decided to stay wth Knauz and specifically with BMWs for the purchase of subsequent cars. In doing so, we have since purchased two new cars with Rolly and Bob and have experienced the exact same level of integrity and professionalism with the sales staff as we have enjoyed with the service staff. Never has purchasing a car felt so straightforward and honest. We highly recommended Knauz BMW service and sales!
"Best Car buying experience!"
Worked with Rolly Davidson, who was helpful , knowledgeable and made the process simple ! Highly recommend the whole team at Karl Knauz BMW. BTW, Jeremy in service is the best !
"Guys at BMW were excellent !"
From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodating!
Great dealership! Excellent buying experience. Very professional and honest. In addition to buying a car here, I have used this dealership for service on a prior BMW purchased elsewhere. Service department is excellent as well.
"A smooth and pleasant purchase experience with Yale and Bob"
We found a car that we were interested from Cargurus online and visited the Knauz dealer office Saturday afternoon, just an hour before the office close. On Sunday, we sent an email with our initial offer to Yale. The following Monday, we get the deal and drive the car back home. The whole process was very smooth and easy, both Yale and Bob are friendly and helpful. They tried their best to offer solutions and made things work out. We felt satisfied with the service both Yale and Bob provided and liked our new car very much so far.
"Excellent customer experience."
I have been a customer of Knauz BMW since 1984. This is my third lease with Bob Geisheker. He listens to what the customer is looking for and guides them through the process with both confidence and ease. Every detail is explained. Every question is answered. Also Spencer Parker was excellent educating me on all of the functions and features of my new BMW. Finally, Scott Adduci made the paper work side of things a breeze.
"Another great experience "
Our family has been a client of the Knauz dealership for over a 53 years and the experience only gets better each time. The team of sales Bob Geisheker and Spencer Parker( really a BMW Genius ), finance and service are why we always BUY at Knauz. Thank you Bill Sr for the years you have devoted building the franchise. Steve
"Quick, easy, and honest"
I knew what I wanted and what I wanted to pay. After negotiating a price the process was professional and pleasant. A pleasure working with my salesperson, the business manager and technical advisor.