Kayser Ford Lincoln
Madison, WI
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Awesome Dealership with great service and personnel It all started by E-Mail. Beatriz Smith quickly responded and invited has to test drive. We went the 2018 Edges the one we wanted was already sold s It all started by E-Mail. Beatriz Smith quickly responded and invited has to test drive. We went the 2018 Edges the one we wanted was already sold so we looked at new. When didn’t see what my wanted. They arranged a dealer trade. But when the car was damaged they got a different Edge with a lot more options and Sales Manager Mike discounted the car. That car had slight damage on bumper so Mike lent us a new car to drive while they replaced the bumper. I was so impressed I decided to purchase a new Ranger, when one could not be found they helped me order one I will definitely recommend this dealership. They believe in treating people like family. More
Great Service Staff! I had a recall on my Edge for the airbags. Making the appointment was super easy, the staff was knowledgeable and friendly. The tech that did the wo I had a recall on my Edge for the airbags. Making the appointment was super easy, the staff was knowledgeable and friendly. The tech that did the work, Jeff, was super helpful with all of my questions. He even gave me a few pointers on my car maintenance and routines. Will absolutely go back for all of my needs! More
Warranty work Was easy to schedule an appointment for repair covered under warranty and recall. I anticipated it would take few days but got everything was complete Was easy to schedule an appointment for repair covered under warranty and recall. I anticipated it would take few days but got everything was completed the same day. Nice job! More
evaluation Salesman was friendly. Kayser was substantially high when was first bid then got in line with there competitors. I wanted to buy locally so I just nee Salesman was friendly. Kayser was substantially high when was first bid then got in line with there competitors. I wanted to buy locally so I just needed a reason. Competitive prices and good service got the job done. Ron Krantz More
Maintenance and Collision I had purchased a 2012 Ford Fusion from a different dealership other than Kayser Ford. I took my fusion to Kayser for any maintenance that needed to b I had purchased a 2012 Ford Fusion from a different dealership other than Kayser Ford. I took my fusion to Kayser for any maintenance that needed to be done. The employees in quick lane always replace things that actually need to be done and have never tried to sell me unnecessary work. The Fusion I was taking to Kayser for maintenance was unfortunately in an accident. My car was then towed to Kayser. Sean in Collision was always super nice when I had questions about the estimate getting done on my vechile. They had my estimate done and to my insurance under 2 days. Since the fusion I had been taking to Kayser got totaled out, I purchased a Lincoln MKZ. I'll be taking my Lincoln to Kayser for all future maintenance. More
car service Very friendly and caring customer service. Excellent car expertise. Very good advice and prompt service. I have been your customer for many years n Very friendly and caring customer service. Excellent car expertise. Very good advice and prompt service. I have been your customer for many years now and have always been satisfied with Kayser. More
Always a Pleasure Over the last 25 years or so, between my wife, daughter and myself, this is the sixth vehicle I have purchased from Kayser. I always feel well treate Over the last 25 years or so, between my wife, daughter and myself, this is the sixth vehicle I have purchased from Kayser. I always feel well treated and never pressured. The selections are great and that's why I keep coming back. More
F150 Service Very fast service. Called me when completed. Always do a great job. Never try to push any unneeded products or parts on you. Been dealing with this Fo Very fast service. Called me when completed. Always do a great job. Never try to push any unneeded products or parts on you. Been dealing with this Ford dealer for many years. More
Perfect F-150 I was happy to find the perfect f150 that I have been looking for for a while now. Was a little disappointed with the interactions after I had made t I was happy to find the perfect f150 that I have been looking for for a while now. Was a little disappointed with the interactions after I had made the decision to purchase the vehicle. More