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Kayser Ford Lincoln

Madison, WI

3.7
811 Reviews

2303 W Beltline Hwy

Madison, WI

53713

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Showing 811 reviews

February 04, 2019

"Service with a Smile" My Ford Edge was in a heated garage and wouldn't start, so I got a jump start and drove it to Kayser's. I didn't want to turn off my vehicle, so I dr More

by GULLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kravik
February 01, 2019

Great Service Shawn was excellent. He took care of me and my Lincoln. The work was done very fast and I was kept informed. Great working with Kayser and Shawn More

by Very happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Garza
January 29, 2019

Kayser Lincoln Our service advisor, Shawn provided quick & excellent service. We appreciated the quick turnaround to have us on our way in such miserable weather. Th More

by rolfknit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Garza
Feb 06, 2019 -

Kayser Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 29, 2019

Trash. Just sloppy over all with the the oil change, fluids, tires.they didn’t even top off my fluids and called then out on it right after. While I was wait More

by Kayser ford is trash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Borst, Mike Belken, Nolan Vulgamott, Mike Esser
January 27, 2019

Very helpful with my fleet Mike Botts was extremely helpful with managing our fleet needs. He was able to get us fleet pricing and helped us choose the correct bodies for the wo More

by JThompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Botts
January 26, 2019

Highly professional yet remain friendly I was just arriving in the U.S. with a kid, needed a car in urgency. I was lucky to meet Tim. He helped me every way from the choice of vehicle to th More

by shin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gillham
January 25, 2019

Great Dealership!! Great Service Center!! I have always received very Great Customer Service and Larry Bronte has been so great to work with all the years I have had my cars serviced at Kayser More

by wheels, diana717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Bronte
January 23, 2019

Long time customer I have purchased nearly 20 vehicles since early 1980s. Some personal, some for family, some for business. When we have had a problem it was resolve More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Bronte
January 23, 2019

Ford Escape Warranty Service My 2018 Ford Escape was leaking coolant so I called to make an appointment for warranty work. Although the dealership was booked out a few days, Paul More

by MARTIN.BURKHOLDER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 28, 2019 -

Kayser Ford Lincoln responded

Martin, it is great to read such wonderful comments about your recent experience with us! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 23, 2019

Fast, no pressure, and great experience Ed was great to work with, he crossed every T & . . .ed ever I. Thank you for making sure my experience there was memorable. Love my 2016 Ford Explo More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Riel
Jan 28, 2019 -

Kayser Ford Lincoln responded

Jason, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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