Kayser Ford Lincoln
Madison, WI
Filter Reviews by Keyword
By Type
Showing 811 reviews
dennis was excellent. he took time to explain everything in new vehichle was good patient guy whenwe asked questions, he was not arrogant at all goodplace to trade. in new vehichle was good patient guy whenwe asked questions, he was not arrogant at all goodplace to trade. More
I've never experienced such incredible service, as I have at Kayser Lincoln. Even at 155,000 miles, Shawn rolls out the red carpet every time my Navigator requires service. He takes care of the issues at han at Kayser Lincoln. Even at 155,000 miles, Shawn rolls out the red carpet every time my Navigator requires service. He takes care of the issues at hand, and provides me with information as to what I can do to keep my car in top running condition. Everyone at Kayser treats me like I'm their only customer. Like a friend. They're fair, they're honest, they're good people. When you buy a car, you're buying a dealership. I sure got a good one! Highly recommend! More
This is my second lease with Kayser. Excellent service from Alfred and Vik. They made the process easy and stress free. I would highly recommend doing business with this dealer. from Alfred and Vik. They made the process easy and stress free. I would highly recommend doing business with this dealer. More
This dealership is great. But the salesman makes it special. Kind, explains things thoroughly, and is very knowledgeable about any vehicle you choose! Great guy special. Kind, explains things thoroughly, and is very knowledgeable about any vehicle you choose! Great guy More
Alfred and his team are the best. Was a real pleasure to work with all of them. Customer service at its finest. Thank you for a great experience with my new ride. work with all of them. Customer service at its finest. Thank you for a great experience with my new ride. More
Prior Insurance Claim to the vehicle I purchased in Feb 2020 was NOT disclosed at the we were signing the papers, I had to find out thru my Insurance agent that there was a $900 ins claim against the vehi 2020 was NOT disclosed at the we were signing the papers, I had to find out thru my Insurance agent that there was a $900 ins claim against the vehicle we purchased when they ran the VIN so we could obtains Ins Coverage. I emailed Ms Baxter wanting the repair orders for this damage(which they should have disclosed) while purchasing the vehicle, Said he(Mr Baxter) would be in touch which never happened. Complaint filed with the Dept of Agriculture over this. Very said after being customers of this dealerships sales/service depts for over 40 yrs More
Andrew was knowledgable, helpful, and patient in helping me through the process of selecting, driving, and buying a used Ford Escape. I test drove several models in his inventory and he walked me through th me through the process of selecting, driving, and buying a used Ford Escape. I test drove several models in his inventory and he walked me through the features and pros/cons of each one until I found one that was just the right fit price and package-wise. I wouldn't hesitate to recommend Kayser Ford to any friend or family member of mine and would have them ask for Andrew by name if they wanted a smooth car-buying experience. Thanks again! More
I worked Derrick and he did a fantastic job. Communication was great and he followed up with everything we spoke about prior to getting the the dealership. Communication was great and he followed up with everything we spoke about prior to getting the the dealership. More
Dennis Balczewski was helpful, knowledgable and polite. He was great at answering all of our questions. He explained the pros and cons of any of our concerns thoroughly and with courtesy. He was great at answering all of our questions. He explained the pros and cons of any of our concerns thoroughly and with courtesy. More
Derrick Bozeman was super professional and polite and went above and beyond to help me out. I appreciate all his help and will definitely come to him when I need a new vehicle. Thank you Derrick! went above and beyond to help me out. I appreciate all his help and will definitely come to him when I need a new vehicle. Thank you Derrick! More