Kayser Ford Lincoln

Our Kayser Experience Our first visit was disappointing after waiting several hours and not leaving with a new car. But Keith and Joe stepped in and made our second visit a Our first visit was disappointing after waiting several hours and not leaving with a new car. But Keith and Joe stepped in and made our second visit an excellent experience and got us the car we wanted for the price we wanted. More

Used Sales dept needs some work on cust. service Our sales person was good - I believe they are understaffed and I suspect that is why our service was painfully slow. It took 5 hours from test drive Our sales person was good - I believe they are understaffed and I suspect that is why our service was painfully slow. It took 5 hours from test drive to driving out of dealership w vehicle. The used car sales manager Dave was a jerk. Via phone, through the sales person, he threatened to take the hold off our vehicle - despite us providing a credit card number to hold it - because he didn't like that we were trying to negotiate the price. Last time I checked it was pretty standard (and smart) for the customer to negotiate. Finance dept service was excellent. More

Keith Is Very Helpful Our visit to Kayser started out a bit odd. We arrived late on a Tuesday night, around 7PM. There was one sales person helping a guest in the back used Our visit to Kayser started out a bit odd. We arrived late on a Tuesday night, around 7PM. There was one sales person helping a guest in the back used car lot and no one else to be found. Finally, after nearly 20 minutes, a manager gave us the keys to two cars that we were interested in and allowed us to take them out for a ride. He also put us in contact with Keith Norris. We had some ideas about which car we wanted, a Ford C-Max Hybrid. Keith discussed some of the differences of the C-max versions they had in stock and asked us about the test drive of the 2013 SEL. It was great. Even though it was late, my husband asked, "What's the fastest you've ever sold a car?" Keith smiled and escorted us inside to start the paperwork and let us know that we wouldn't be able to finalize financing until the next day. We were ok with that. The next day we came in and worked out financing with Tony Scaialabba. In no time, we were on our way in our new (to us) car. More

2014 Ford Escape SE - Great Purchase Experience Keith Norris (our sales person) and Kayser Ford did a great job. No pressure. Very informative and helpful in finding what we wanted. Smooth transac Keith Norris (our sales person) and Kayser Ford did a great job. No pressure. Very informative and helpful in finding what we wanted. Smooth transaction overall. The sales people are not on commission and prices are set and firm (fairly) according to KBB, other online and market resources to be the best around. Would definitely buy from Kayser again. More

Great salesman, great experience After searching for what I wanted, I found that Kayser had just what I was looking for and for the best price I could find! I just bought a 2014 Ford After searching for what I wanted, I found that Kayser had just what I was looking for and for the best price I could find! I just bought a 2014 Ford Escape from Keith. The whole experience was quick and so easy. Keith is a great salesman, I would recommend him to anybody looking to buy a car. More

A pretty nice little Saturday :) We had a great experience with Rod at Kayser Ford Lincoln in Madison! After an initial email, we met Rod for a test drive. He got us moving and had an We had a great experience with Rod at Kayser Ford Lincoln in Madison! After an initial email, we met Rod for a test drive. He got us moving and had an offer on my trade shortly after we returned. He went out of his way to answer some very specific questions, which put us at ease, and was thorough and transparent with everything. Rod was also very kind and patient with our four year old. After deciding to purchase we enjoyed some coffee and college football in the lobby while Joe in Finance made quick business with our paperwork. He was also great with our son. At no point in the day did I feel like I was having the dreaded car sales experience you hear about so often. No sweating it out for hours trying to force a deal. Everything was so easy. A pretty nice little Saturday, with time left over for the zoo. Thanks guys! :) More

Great people work here! HONEST So after buying a few Fords here, I have already learned over time that Tom Kline was giving me the best number he could. So now I don't have to worr So after buying a few Fords here, I have already learned over time that Tom Kline was giving me the best number he could. So now I don't have to worry about haggling (stressful). But when I traded in my late husband's truck and Lee in Management called me 3 days later to tell me that their Detailer named Josh turned in a substantial amount of money found in the truck, I am just blown away at their honesty. I think I'll trust these guys for the rest of my life. More

No Stress I had a great experience with John and Lee. They were very helpful through every step of the purchasing process. I'm thrilled with my new 2016 F-150 I had a great experience with John and Lee. They were very helpful through every step of the purchasing process. I'm thrilled with my new 2016 F-150 Limited. More

words cannot express My Car buying Experience with John and the staff at Kayser was by far the most simple and stress free car purchase ever. I will enjoy my new Fusio My Car buying Experience with John and the staff at Kayser was by far the most simple and stress free car purchase ever. I will enjoy my new Fusion for years to come. More