Kayser Ford Lincoln

Great Experience!!! We came to Kayser Ford looking for a specific used vehicle to meet our needs and we're lucky enough to work with Keith Norris as our salesman. He was We came to Kayser Ford looking for a specific used vehicle to meet our needs and we're lucky enough to work with Keith Norris as our salesman. He was a wonderful, pleasant, knowledgeable,fair person to deal with throughout the shopping experience and was accommodating in every way. He went the extra mile to do everything possible to make our car buying experience a very positive one. With his help every step of the way, we came away with exactly the vehicle we were looking for at a very fair price....this was our first buying experience at Kayser, but definitely won't be the last and we will be requesting Keith Norris as our salesman for future purchases! Lee Decker took care of the financial part of the sale and that was equally well-handled. All was well-organized and there were no surprises. Across the board, this was a very enjoyable shopping experience! More

No pressure and they treat you right Have purchased several cars from them over the years and have always been treated with respect. No pressure sales and they treat you right. Customer Have purchased several cars from them over the years and have always been treated with respect. No pressure sales and they treat you right. Customer service is A1 and you are not an interruption of their work but the purpose of it. Facility is first class with great beverage and snack area. Keith Norris is a first class sales person and he makes you feel important. Thanks Keith and Kayser, you are the first place I consider when looking for a vehicle. More

Ford F150 Supercrew purchase. I did an internet search for a certain truck. John Warriner in sales from the start was only dealer that responded quickly and continued to work hard I did an internet search for a certain truck. John Warriner in sales from the start was only dealer that responded quickly and continued to work hard to earn my business. Not only did he work hard but he was a blast to deal with. Mike in finance was equally easy to work with. I drove 100 miles to do this trade. I would do it again when I need to. Fifth new truck. Easily the best value and experience of all. More

Professional, efficient, and kind. Saturday, 2/13/2016, I purchased a new 2014 Ford Fiesta. I dealt mostly with Jeff Wells. He was very courteous and kind, even though I was very ner Saturday, 2/13/2016, I purchased a new 2014 Ford Fiesta. I dealt mostly with Jeff Wells. He was very courteous and kind, even though I was very nervous. This was the first time I had ever purchased a vehicle by myself, without my late husband. My son did accompany me and helped very much, but it was also very nice to have a professional, efficient, and kind person guiding us both through this. Thank you very much. I am greatly enjoying my new car. More

Truly Great Neighborly Experience! Buying a car through Dan Martin was like talking to your favorite neighbor. His goal was to help us find the right fit of a car with our particular ne Buying a car through Dan Martin was like talking to your favorite neighbor. His goal was to help us find the right fit of a car with our particular needs and wants. NO PRESSURE. Just great questions for us to reflect, to help us choose the right car for us. We could make choices within our price range. (Not like some other places where they string you along to go outside your limits). When we walked inside, the first person to make eye contact with us was Dan. He made us feel welcome from the moment we arrived. We walked in expecting to buy a new car yet he was able to find the car we wanted, even though it was slightly used. At the closing, Mike Belken was accommodating and helpful with explaining the financial parts of the sale. I will be back to by my next car from Kayser and especially from Dan, my new neighbor. Sincerely, Pamela Davis More

Excellent service, NO pressure! We loved working with Keith and highly recommend him (and Kayser) if you're looking for a no pressure car shopping experience! He was friendly, genuin We loved working with Keith and highly recommend him (and Kayser) if you're looking for a no pressure car shopping experience! He was friendly, genuine, honest and bent over backwards to help us find the best car for us. He NEVER pressured us with any sales tactics which we really appreciated. We felt the prices he offered us for both the trade-in and new car were fair. Overall an excellent experience! More

amazing experience Buying a car with kayser ford was an absolutey incredible experience. Like most people, i have always dreaded buying a new car. The situation is alway Buying a car with kayser ford was an absolutey incredible experience. Like most people, i have always dreaded buying a new car. The situation is always the same; some stingy, untrustworthy person who makes you feel like they're stealing your money. Right from the moment of meeting jeff, i knew things would be different this time. He was honest, trustworthy, and followed through with EVERY.SINGLE.THING. he said he would do. When financing and everything was final, jeff didn't start treating me like i no longer mattered because he had made a sale (this was my last experience at a local madison dealership-the worst!). He was seriously so awesome and followed through completely. like i've said over and over-this was just such a different experience. The car that i got also had to be brought in from a different dealership. Jeff was great at keeping me updated throughout the process and was even a bit excited about the vehicle himself. pretty rad. Mike did our financing and he was an absolute joy to work with also. Genuinely nice, funny, and FAST. He also knew the answers to all financing questions and made me feel incredibly comfortable with my first lease vs buy. i have no questions or curiosities. He covered things thoroughly, and like jeff, followed through. I am excited to share this experience with everyone i know. i will be sending anyone who wants a vehicle to these two team members of kayser. i am still in awe by how great this was. i didn't know a car buying experience could even be great. all the thanks in the world to Jeff and Mike! You guys are SO GREAT. More

Liar and Rude My wife and I live out of state, we called to verify the Explorer was in stock and the sales person said it was. I told the sales person we would pur My wife and I live out of state, we called to verify the Explorer was in stock and the sales person said it was. I told the sales person we would purchase if they could come down $600, he said he would have to speak with his manager and call me back. When he called back he told us that his manager said to come in We told the sales person we were financing with our credit union and Navy Federal sent us our letter and blank check. When we arrived, it all changed! My wife and I heard the Sales Manager say "if they drove 2 hours to get here, we don't have to discount it". We asked to speak with the Sales Manager, that's when we met Dave Cook. When we explained that we called ahead and discussed the discount, Dave Cook said "he made a mistake" if Dave Cook mad a mistake why should we have to pay for it? Dave Cook said he could possibly come down in price if we would fill out credit applications and finance with one of their lenders. We have 2.29% and he said he couldn't beat that rate. We feel bad for our sales person, we DID NOT purchase from Kayser because Dave Cook is a RUDE, LYING and ARROGANT person! More

No pressure! Good sales skills MJ Bouska! Yesterday I stopped by Kayser to get a new remote for my mom's car. I knew that I was in the market for a car and had been pre approved. I was walking Yesterday I stopped by Kayser to get a new remote for my mom's car. I knew that I was in the market for a car and had been pre approved. I was walking the used car lot just looking. Out steps Martin J. Bouska (Jay) asking if he could assist me. I told him that I was in the market for a used car and saw several that were on the lot. I explained what I was looking for. I ended up buying a 2016 Ford Fusion with low mileage. I really had not planned to buy the car right then. His great customer service skills, no pressure made me want to complete the sale right then. Wednesday is his normal day off, but he happened to be working. I felt lucky to be able to work with him. He is friendly without being pushy. More

Helpful staff with great selection & service! I traveled from Duluth, MN to visit the Madison area and decided to look at the local dealers while I was in the area (I was in the market for a new v I traveled from Duluth, MN to visit the Madison area and decided to look at the local dealers while I was in the area (I was in the market for a new vehicle and had been looking throughout MN). I viewed options online and scheduled a test drive at the dealership. I was treated with respect from start to finish. I bought a car the day of the test drive and was able to proceed through the paperwork problem free. Great service from the sales associate and the finance department. I have had my vehicle for nearly two months and couldn't be happier with the purchase. The Kayser Team went out of their way to mail me an owners manual for my vehicle free of charge as the previous owner must have kept it. Mike in Finance was extremely approachable and I appreciated the fact that he didn't try to pitch me "extra bells and whistles". Overall, my experience was hassle free and I left as a happy customer! More