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Kayser Ford Lincoln

Madison, WI

3.7
815 Reviews

2303 W Beltline Hwy

Madison, WI

53713

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Showing 815 reviews

July 24, 2013

I came to Kayser Ford because of people who had recommended the place and also strongly recommended Tom Kline. Tom was very polite and did not hesitate to present special offers/benefits that I wou More

by chahmgahng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kline
Jul 24, 2013 -

Kayser Ford Lincoln responded

Thank you very much for sharing your experience with Tom, he takes great pride in providing that level of service to all his clients, he'll be very happy to hear your feedback.

July 18, 2013

I was in the market to purchase a new/pre-owned vehicle and started by reviewing Kayser's inventory online. I was on the fence between 3 different cars and thought it best to test-drive each one. I was abl More

by uww240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag, Nick Douglas
July 18, 2013

Franz was friendly, knowledgeable and pro-active in resolving the problem with my 2010 Explorer. He makes his customers feel relaxed and confident that whatever the problem, it will be resolved. More

by JamesNJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2013 -

Kayser Ford Lincoln responded

James, thank you for sharing your experience with Frantz at our service center. Your feedback means a lot.

July 16, 2013

selected a car from internet. was shown selection along with another that was a deal I couldn't pass up. Was offered more than blue book for my truck. accepted offer without the traditional back & forth More

by tomcald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance officer, Terry Voice, Lee Decker
Jul 16, 2013 -

Kayser Ford Lincoln responded

Thank you for taking the time to share your experience at Kayser Ford Lincoln and for the kind words in regards to the team members with whom you worked. Our team tries very hard to make the purchasing experience as smooth and transparent as possible. Thank you for the opportunity to earn your trust.

July 14, 2013

This was my first car purchase from a dealer, so I was admittedly a bit nervous beforehand. At Kayser they are very friendly and were the exact opposite of what I was expecting in a used car dealership. T More

by Kn1nJa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2013 -

Kayser Ford Lincoln responded

Thank you for taking a moment to tell us about your experience at our dealership, it does mean a lot to our team to receive guest feedback. Your trust in us for your first dealership purchase is much appreciated.

July 08, 2013

This is the second vehicle I have purchased from Kayser Ford. Tim freidag and Nick Douglas were friendly and got me into the vehicle I wanted. Nick Douglas made sure I knew everything about my vehicle. More

by jpuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag, Nick Douglas
Jul 09, 2013 -

Kayser Ford Lincoln responded

Thank you for taking the time to share your experience with Tim and Nick, your kind words certainly put smiles on their faces! Take care and we hope to be able to earn your business again in the future.

July 03, 2013

I bought a 2010 f150 and 2011 f150 and now a 2013 f150 in Ingot Silver Stx with the 5.0 v8. I bought the Truck from tim freidag and Assistance from Nick Douglas. Both guys are very friendly and got me into t More

by idouggeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag, Nick Douglas
Jul 09, 2013 -

Kayser Ford Lincoln responded

Doug, Thank you very much for your continued trust in Kayser and our team. Tim and Nick take great pride in exceeding our guests expectations. Thanks again!

June 24, 2013

Justin was great to work with and was very patient answering all of my questions. He made the car buying experience smooth and very painless! I would recommend working with him! More

by sunnifen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 21, 2013

Charlie was great to work with because he provided a customer-centric experience. By understanding my needs, Charlie understood what types of car I may be interested in. Thanks to his recommendations, More

by chrisbarreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2013 -

Kayser Ford Lincoln responded

Thank you for sharing the purchasing experience that you had with Charlie, your kind words certainly put a smile on his face today!

June 15, 2013

Tim was great. He was friendly and worked out a no pressure no hassle purchase quickly and took care of ordering details efficiently. He was top notch kind and professional. I had a unique situation More

by Edewerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Griffin, Tim Freidag, Nick Douglas
Jun 16, 2013 -

Kayser Ford Lincoln responded

Thank you for taking the time to write about your purchasing (and special ordering) experience, we're proud of our team and they do appreciate hearing all feedback. We will work to be more proactive in updating those who do order vehicles from the factory. Thank you again fro your business and hope you continue to enjoy your Fusion for many miles to come!

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