Kayser Ford Lincoln
Madison, WI
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i was very anxious about getting a new car. I was a bit testy and kind of grumpy. Justin was very patient with me and very professional. I would recommend him to everyone. thank you Justin and Kayser for a testy and kind of grumpy. Justin was very patient with me and very professional. I would recommend him to everyone. thank you Justin and Kayser for a great car and a great experience, tim Schaefer. More
I gave the rating that I did because I thought that the dealership and Justin were extremely helpful in getting me into my new car. They worked with me to get the best possibly price for my car. I would re dealership and Justin were extremely helpful in getting me into my new car. They worked with me to get the best possibly price for my car. I would recommend this dealer and Justin to other people for future car purchases. More
Prompt emails from Tim Freidag! A bit if haggling with Prompt emails from Tim Freidag! A bit if haggling with the trade in, received an insult when I was lowballed and asked for an item inside my car. But Prompt emails from Tim Freidag! A bit if haggling with the trade in, received an insult when I was lowballed and asked for an item inside my car. But a reasonable offer came through, and the lending was okay. I could have waited a few months for my score to adjust but I wanted that car! I'd go back to Tim & Nick, but if they ever insult me like that again is the last time they'd see my business or good review. Nick is definitely still in training, but it sounds from past reviews that he's getting better at it. The 3 things in my old vehicle weren't moved.. Seriously? My 3rd time trading in & where 's the service? A lot more waiting then I've experienced in past. Not being walked from area to area, standing in an office waiting for something, not sure what, walking to the garage alone, standing in the garage not sure where the person to hand me my keys are. Op just dropped this review to a 3 from a 4 star remembering all the waiting & unsure things. This was a scheduled pick up. More
I recently leased a new 2013 Ford Flex from Kayser Ford Lincoln. This is the third vehicle that Tim Freidag helped me purchase from Kayser and with each vehicle Tim went above and beyond to make sure my b Lincoln. This is the third vehicle that Tim Freidag helped me purchase from Kayser and with each vehicle Tim went above and beyond to make sure my buy experience was exceptional! Tim listened to what I was looking for in a vehicle and ran numbers on a bunch of different ones which allowed me to choose the right vehicle for my budget and my needs. He found the perfect vehicle! Once Tim found the right vehicle, Nick spent about an hour with me going over how every option worked. He was very informative and was able to show me things that will make owning the new Flex a true joy to own and drive. Tim and Nick thanks for everything! I’ll definitely be back when it’s time for another new ride! -Dave More
I recent purchase a used truck from Tim and Nick- by far this was the best experience at a dealership EVER- Tim and Nick found me the exact vehicle I wanted- and when my financing fell thru- Craig stepped u this was the best experience at a dealership EVER- Tim and Nick found me the exact vehicle I wanted- and when my financing fell thru- Craig stepped up and helped me! This is a wonderful place to buy a vehicle and I will definently be back! More
I had a wonderful experience with Kayser. I arrived very uneasy about purchasing a different car as I really wanted to pay off the one I had. Though knowing that I have had to fix a lot of the things in th uneasy about purchasing a different car as I really wanted to pay off the one I had. Though knowing that I have had to fix a lot of the things in the past and needed new tires soon... I was burnt out with worrying where I would come up with the money at a minutes notice Tim suggested I try to Lease a new vehicle to relieve my constant stress and have a dependable car. He spent countless hours running number for me over and over to show me how benifical it would be for me. He figured out the current amount I was paying on my older vehicle with high miles compared to all the gas money I would be saving with the new Ford, my payments barely changed! If not actually save me money. And with leasing I don' have to worry about anything breaking. I NEVER thought that being a single mom I would ever be able to afford a brand new car. Thank You Tim for all your hard work. More
Spent a long time searching for the right vehicle and Kayser Ford's pricing drew me in. Test drive was a balances mix of city / highway and lasted long enough to convince me this was the vehicle for me. Kayser Ford's pricing drew me in. Test drive was a balances mix of city / highway and lasted long enough to convince me this was the vehicle for me. Friendly and helpful department. Only downside was that paperwork took a little longer than I would have liked. I drove an hour to get there and would do so again. More
Purchased a 2010 F150 XLT, my experience was great, Ron was awesome to work with. Love the truck, the only thing is, that when i went to switch out the headlight bulbs I noticded that both Head lights whe was awesome to work with. Love the truck, the only thing is, that when i went to switch out the headlight bulbs I noticded that both Head lights where damaged, they both show signs of an impact of some sort. This made me preform a detailed inspection of the rest of the vehicle (way more detailed than I did at the dealership) I also noticed that the pasanger side door appears to have impact damage as well on the inside where it meets the dash. The reason I'm bringing this up is that it appears that the inspection done at the dealership was either not preformed very well or the sales staff were uninformed by the inspectors of the damage. This in no way shifts my opinion of Kayser or Ron, it just means the next time I purchase a vehicle there I'm going to do an extremely detailed inspection. Lots of thanks More
I had a great experience at Kayser Ford. I contacted Tim Freidag their Internet Sals Manager about a 2012 Mustang Boss 302 they had on their lot. Since I live about 100 miles from the dealership, I wanted t Freidag their Internet Sals Manager about a 2012 Mustang Boss 302 they had on their lot. Since I live about 100 miles from the dealership, I wanted to work out a deal before I arrived. Tim was great to work with, as we worked out a price for both the Boss as well as my trade all via text and email. When I arrived the car was exactly as described and the deal worked exactly as we had discussed. Also, Tim and his crew are a no pressure sales team, which was very pleasant. I would definitely do business with Kayser Ford again. - Kurt More
Rick Baxter's professionalism, expert knowledge of the 2013 Focus SE and the 2013 Fusion, friendliness, and willingness to give us his time and the best deal possible went a long way towards our both the 2013 Focus SE and the 2013 Fusion, friendliness, and willingness to give us his time and the best deal possible went a long way towards our both buying with Kayser Ford. My husband bought his 2013 Fusion, and a week later, on Wednesday, 3/20/13, he was having his coating applied, and I saw the car of my dreams...the tuxedo black Focus SE. Rick was so helpful, friendly, and sincere, that I ended up buying the Focus even though I wasn't really looking to buy a car! Both my husband and myself feel that we were very well taken care of, and we will be buying our next cars from Kayser, and hopefully, from Rick! More