Keeler BMW
Latham, NY
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154 Reviews of Keeler BMW
Drew is a gem and great advertisement for Keeler BMW. Drew answered all of our questions and handled our pickup [from Albany airport no less]. We made all of these arrangements long distance while living Drew answered all of our questions and handled our pickup [from Albany airport no less]. We made all of these arrangements long distance while living in California but had absolute faith that Drew would get it right based on the confidence he was able to instill in us. Subsequent to our pickup , on several occasions, Drew has help us get better use out of our BMW by meeting with us and instructing us about the use of functions of the car that were somewhat bewildering. He even offered to come to our house and set up the remote garage door opener, but we thought that that was way beyond the call of duty. Kudos to Drew and the whole Keeler team including Raffi who is our go to guy for servicing. More
I would recommend Drew McKeough as a sales representative at Keeler Motors. He was very informative about the BMW line. After shopping many other dealerships, Keeler offered us the best price. We purchas at Keeler Motors. He was very informative about the BMW line. After shopping many other dealerships, Keeler offered us the best price. We purchased a new 535 sport package BMW. Our car was received promptly and he ensured everything was satisfactory. We would definitely use him as our sales rep again and would recommend others go to him for a purchase. More
As soon as I walked into the dealership I was greeted and was helped by salesman, Riaz Yacob. He made everything so much easier than I thought it'd be, had an answer to all my questions, and helped me fall i was helped by salesman, Riaz Yacob. He made everything so much easier than I thought it'd be, had an answer to all my questions, and helped me fall in love with the car I now own. I couldn't have asked for a better experience or better sales person. He was not forceful on buying the car and understood exactly what I wanted. Whenever I had a question he was a phone call or email away and always kept me informed with what was going on. It was by far the best experience I have had at any dealership. I would recommend keeler, and especially riaz to anyone looking to buy a new or used bmw. More
I worked with Drew McKeough, when looking for a certified pre-owned BMW. He was extremely knowledgable and very professional! A pleasure to deal with! pre-owned BMW. He was extremely knowledgable and very professional! A pleasure to deal with! More
I was looking for a new 328iX and had a nightmarish experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While the other dealership was taking weeks to find my desired vehicle, and piling on surcharges and fees all the while, one call to Drew and he had my exact vehicle located within 4 hours, and with an expected delivery of 5 days-remarkable ! Drew is very professional, accessible, thorough, respectful and very easy to deal with. My purchase went very smoothly and without a hitch. My trade-in was accepted, and I was given the amount for it that I negotiated. There were NO hassles, gimmicks, delays, sales tricks, unexpected fees or surcharges. In fact Drew did everything he possibly could to get me the lowest price on my new car, and the highest price on my trade-in. My vehicle was delivered to me on time, it was spotless and Drew took quite a bit of time going over the vehicle with me. His customer service was outstanding and I felt like I could not have gotten any better service from a dealership, anywhere. I have been in corporate sales for 24 years, and I know what a 'good sales experience' should feel like. More
I have purchased two vehicles from this dealership Both experiences have been excellent. The sales representative was friendly, knowledgeable, and helpful. The service has also been great. There have even experiences have been excellent. The sales representative was friendly, knowledgeable, and helpful. The service has also been great. There have even been a few occasions when they have given me "same day" assistance. They just seem to add a nice personal touch to their customers! More
I was interested in the BMW X1. When I called the Keeler dealership I was lucky enough to have Drew McKeough answer my call. I told him that I had seen they had new inventory and I was interested. Unfortu dealership I was lucky enough to have Drew McKeough answer my call. I told him that I had seen they had new inventory and I was interested. Unfortunately the new cars were already sold as fast as they came in. He asked if I had ever driven one and I answered no. He then asked if I could come to the dealership in an hour. I said yes. He had one of the sales people who own an X1 drive in so that I could have the driving experience. This to me, was above and beyond any sales experience I have ever had. The sales negotiation was fair and professional. He was not aggressive in any way, very knowledgeable, personable, and enthusiastic as I was about my new Beemer. Drew was very knowledgeable about the product and when my new car arrived gave me all the time I needed to make sure I was comfortable with my new car. His follow-ups via phone and email were the icing on the cake! This guy knows his stuff! More
This is not only the oldest BMW dealership in the area but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of car but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of cars on the show room floor to choose from,I've been part of this dealership For a long time,I can Honestly say they have always had a positive and a friendly attitude toward there customers, and there service dept. is really second to none. I would recommend and have recommended this dealership to many...my son in law,my cousin ,my mom,and my wife all drive automobiles from Keeler motor car. More
I purchased a 2011 BMW 328i in October. Test drove it on Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer on the car and it was accepted. It was a very low pressure sale. I got the car I wanted at the price I wanted. Keeler's sales and service is great - always friendly staff. I would recommend Keeler BMW to anyone who is in the market for a car. More
My experience at Keeler BMW was nothing short of exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I came to Drew with a short, but detailed list of what I needed and he was more than willinging to accommate me. He was fantastic. I have since gotten my car serviced there. The whole team is very friendly and willing to help. I am looking forward to doing buisness with Keeler BMW in the future. Marilyn (Albany). More

