Keene Dodge Chrysler Jeep Ram

Best Damn service department in Maryland!!! And again. Best damn service department in Maryland!!!! Always friendly and on the needs of the customer immediately. I would never go an where else. And again. Best damn service department in Maryland!!!! Always friendly and on the needs of the customer immediately. I would never go an where else. More

Service on my 205 Chrysler My lights kept going on and off for several days, I have gone to other Chrysler dealers locally and they cheat and lie to me. I decided to give Keene My lights kept going on and off for several days, I have gone to other Chrysler dealers locally and they cheat and lie to me. I decided to give Keene a chance and see what they could do for me. They solved my problem in several hours and loaned me a car .I had no appointment but they serviced my needs anyway. I will return for any problems that I might have. Very nice to deal with. More

What great deal! Always hadA great experience with Keene Dodge in Jarrettsville, MD. Thank you, Mike Montgomery.Definately will spread the word of the great deal I g Always hadA great experience with Keene Dodge in Jarrettsville, MD. Thank you, Mike Montgomery.Definately will spread the word of the great deal I got More

Great buying experience I ordered a new 2016 RAM 2500 from Donny Ayers. He went far and beyond my expectations in making sure I test drove every vehicle to ensure I was plea I ordered a new 2016 RAM 2500 from Donny Ayers. He went far and beyond my expectations in making sure I test drove every vehicle to ensure I was pleased with all of the options I desired. Never once did he make me feel I was being a pain in the arse. I have purchased several new cars and never recieved such exceptional customer service. Thanks Donny! More

New Chrysler 200 purchase I had a fabulous experience purchasing my new Chrysler 200 at Keene! My salesman, Treacy McNeeley, was awesome! He found the perfect car for me and, I had a fabulous experience purchasing my new Chrysler 200 at Keene! My salesman, Treacy McNeeley, was awesome! He found the perfect car for me and, along with new car manager, Bill Stevenson, gave me an amazing deal on the car! Duane Bodie in finance was great and even made the finance process an enjoyable one. It was a pleasure working with Treacy, he made sure everything went smoothly and provided great customer service. He really listens and truly wants to ensure you have a great experience from beginning to end, and beyond. I will definitely recommend Keene and Treacy to all my friends and family! More

New car sales Great experience Tracey worked with me for over 6 hours and it was never any pressure. First time truck buyer and he just wanted to insure I had all Great experience Tracey worked with me for over 6 hours and it was never any pressure. First time truck buyer and he just wanted to insure I had all the information so I could make a quality decision.. Not just about getting the sale but true customer service. More

New Vehicle Purchase- Custom Order After meeting with Donny, we realized there were no trucks equipped with the features I was looking for, so we decided to order one custom. The proce After meeting with Donny, we realized there were no trucks equipped with the features I was looking for, so we decided to order one custom. The process went smoothly and it was ordered. After about 7 weeks, the truck arrived. Financing was handled through my credit union, so I cannot speak to rates etc from the dealership, but both Donny as well as Mike Baldwin, were incredible to deal with. They gave me a fantastic price for my trade in, and a very competitive price for the new Ram. There are a handful of dealers closer to where I live, but am happy to have bought mine from Keene. More

easy, pleasent dealing Great place to do business. Christine was knowledgeable and accommodating. flew in from new York and they picked me up at the airport. easy purchase a Great place to do business. Christine was knowledgeable and accommodating. flew in from new York and they picked me up at the airport. easy purchase and the best pricing around! thanks again More

Great place to purchase a RAM Great dealership, staff, and overall experience. They will work to give you the best bang for your buck. Will definitely be making all of the new vehi Great dealership, staff, and overall experience. They will work to give you the best bang for your buck. Will definitely be making all of the new vehicle purchases KEENE. More

Stay Away From Used Cars After corresponding with Joseph Rosendale about purchasing a used car, we agreed on a on the road price. I explained that I was not able to get into t After corresponding with Joseph Rosendale about purchasing a used car, we agreed on a on the road price. I explained that I was not able to get into the dealership till 3 that afternoon. He said it was not a problem I could come in at 3pm place a deposit and pick up the vehicle later in the week. When I arrived I asked to speak to Joe about the van I wanted to purchase, I was told he was with another customer about the same van. So before I drove the van I asked was it still available, he confirmed it was and his manager already accepted my offer. After the test drive I came into the showroom and he said someone else was interested in purchasing the van. He let the other customer watch my family take it for a test ride so he could pressure them. This was a complete waste of my family's time on a Saturday afternoon. I spoke to the Used car manager who explained " Where in business to make money" . So the website NO Games NO Gimmicks is untrue. I would stay away from Keene of Jarrettsville at all cost. More