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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,517 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,517 reviews
February 22, 2024
Top-notch dealership with the best people that are knowledgeable and friendly. I will recommend this dealership to everyone I know. Thank you again for an excellent car buying experience. Robert Smith knowledgeable and friendly. I will recommend this dealership to everyone I know. Thank you again for an excellent car buying experience. Robert Smith has outstanding customer service and is always such a pleasure to work with. I thoroughly enjoyed getting to speak with him as he assist me in anything that I may need help with. More
by Becks10
Employees Worked With
Robert Smith
February 22, 2024
Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful. and work helping me get the car if my dreams. Everyone was nice and helpful. More
by Terry977
Employees Worked With
Other Employees :
Deon Damon, Robert Smith, Chris Brannon, Aaron Westphal
February 22, 2024
The dealership has a lot of great inventory and the staff is very knowledgeable and helpful. is very knowledgeable and helpful. More
by Jeep123
Employees Worked With
February 22, 2024
I have visited this dealership and worked with Brittany. I highly recommend that you ask for her. She will definitely take care of all of your needsm I highly recommend that you ask for her. She will definitely take care of all of your needsm More
by rbottley72
Employees Worked With
February 21, 2024
During detail, someone damaged top of jeep causing top to have to be repainted. Large spot of paint through top coat was gone. When arrived to get vechile after painting, no one could find it or the keys. Wh have to be repainted. Large spot of paint through top coat was gone. When arrived to get vechile after painting, no one could find it or the keys. When we picked up vechile, tire light was on and sensor had to be replaced. No previous issue with tires the only week I had it previously. Radio antenna was missing. Husband found it hooked under wipers as we were headed home. Wouldnt even fill up gas for the mess they caused. We live more than 1 1/2 hrs from dealorship. Worst car buying experience ever. Still have not received activation for LoJack services. Lojack states dealor hasnt processed the sale. Financing was not correct. Overcharged by $1000. Ended up having to redo paperwork next day after confronting finance officer. They held my tag. Had to talk to DMV. Found out they had tag since Feb 5th. Advised that we were reporting to license and theft and my tag appeared suddenly. Horrible experiences. This dealership overall is crooked and needs to be shut down. Everything was horrible! Dealership needs to be shut down. More
by JasonandSusan
February 02, 2024
Ritchie and Cindy helped me and work hard foe to buy my truck. Thanks guys for the excellent work you did for me. truck. Thanks guys for the excellent work you did for me. More
by Orlando
January 21, 2024
Richie was a great everything went smooth and they did what I want. I asked for a better dealership. what I want. I asked for a better dealership. More
by Rawhide1
Employees Worked With
Other Employees :
Tristan Domini, Deon Damon, Jake Cole, Hugo Calderon, Richie Carter, Zach Cuthbertson, Timothy Abram, Jacob Cowen
January 21, 2024
This is a great dealership! Always the best service! Richie is an awesome salesman! I would recommend coming here and seeing him! Always the best service! Richie is an awesome salesman! I would recommend coming here and seeing him! More
by ali.e2900
January 19, 2024
The truck I got was exactly what I was looking for. I got a good deal on my trade. I got a good deal on my trade. More
by markprince96
January 06, 2024
Attempted to raise the price of the vehicle $1496 dollars plus $800 administrative fees. They dropped the price of the vehicle on Cars.com, but wouldn't honor that price when I contacted them a second time. plus $800 administrative fees. They dropped the price of the vehicle on Cars.com, but wouldn't honor that price when I contacted them a second time. The salesman (Tim) was very pushy and abrasive. Not customer friendly at all, I ended up buying a different vehicle at another dealership and actually paid a bit more because the dealership treated us better More
by CD
Employees Worked With
Julius Tindell, Timothy Abram
