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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.6
1,461 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,461 reviews

February 24, 2024

Robert Smith was easygoing and a pleasure to work with. Excellent customer service; would highly recommend! More

by morganjmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Morgan, we cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

Called to dealership, Lauren was super helpful. Gave me great customer service and was able to get everything resolved. More

by Alice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyndy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review, Alice! I'm very happy to hear that Lauren was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

Great people and great dealership! Thanks for the wonderful service! They are with you every step of the way! More

by cfox1624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful service experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

February 23, 2024

Great customer service will definitely do business here in the future amazing experience great selection More

by markamymcdonald76
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback, Mark. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the rest of our team. Please let us know if we can ever help you in the future. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

Excellent customer service and polite salespeople. It was a seamless process from start to finish. More

by Porohrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Porohrs, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Keffer Chrysler Jeep Dodge as your dealer as it is imperative we make the car-buying experience as seamless as possible. Take care! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

February 23, 2024

They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed More

by BrandonM.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerenal Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Cowen
Feb 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

We appreciate your input, Brandon. I'm glad to hear that you are consistently impressed with the service we offer here at Keffer Chrysler Jeep Dodge. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 23, 2024

Brittany is a strong problem solver, and was very helpful in answering all my questions. More

by Sayruh28103
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

Working with Robert and this dealership was a breath of fresh. Straight forward, ease of agreement and a great new Jeep! Thank you Robert!! More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Carter
Feb 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Rich, our willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

Oh my word, I just love Mr Robert! He was such a pleasure working with. I could talk to him for days!! He treated me like family! Couldn’t ask for a better person at Keffer Chrysler Do More

by basilnichole
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Nichole, thank you so much for taking the time to share your kind words about your experience at Keffer Chrysler Jeep Dodge! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 22, 2024

Thank you Robert Smith, the dealership experience was amazing. We purchased a new Gladiator and our sales person was on point, the finance manager went over all the details and meeting you at the end was More

by Jamilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Camarda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your great review, Jamilyn! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918