Keffer Chrysler Jeep Dodge Ram

No communication I got a new Wrangler at the end of March. I really wanted leather in the jeep and they said they would throw it in for free! I asked if this would be I got a new Wrangler at the end of March. I really wanted leather in the jeep and they said they would throw it in for free! I asked if this would be factory leather and they said yes. Well that is not the case, they send it out to some local shop(auto toys i think). So when it comes back the leather is NOT factory so it doesn't say Rubicon on the headrests and has catskins tags on the seats which is the leather manufacturer. I told them that this is not what we agreed to so I am not pleased as i would of just gotten a different vehicle if this is what they would give me. They said they would make it right and again said it would be factory leather and the install company would just have to reorder the correct seats. TWO MONTHS LATER we got the leather replaced. Its still aftermarket leather, i imagine they just mailed it to Chrysler to have the name put on. So it looks OK but pretty easy to tell that it is aftermarket(still is catskins). I also decided i wanted to have the tow package installed. this includes normal tow equipment and also includes an upgraded battery/alternator and auxiliary buttons. The upgrade from the factory is around $800 for them to install it was $1100. I said OK thinking that this is just for labor which is understandable due to the wiring install. Well i pick it up and to my surprise there is no auxiliary switches or upgraded battery/alternator. so half the product and an extra $300 as well. Someone was supposed to call me today to confirm that is all they include but of course not. This dealership has a HUGE communication problem. If i had known any of this before agreeing to it i would of said no thanks. I am done dealing with them, all warranty work needed in the future will be done by someone else. They even provide some oil changes which i don't even want anymore as I'm sure they will find a way to charge me for it or only put in half the oil. STAY AWAY FROM THIS PLACE!!!!!!!!!!!! More

Late night purchase that didn’t involVe alcohol or pizza My experience began on a rainy night minutes before normal closing time at 8pm. Armed with the idea I was just looking......at 12:43am I became the pr My experience began on a rainy night minutes before normal closing time at 8pm. Armed with the idea I was just looking......at 12:43am I became the proud owner of a new Jeep Wrangler. And if it weren’t for the patience and calming nature of General Washington I would have moved on. I’m very pleased with my purchase but even more so with the willingness and sincerity of General to make this work. As a woman purchasing a car I was more skeptical than the average and I truly appreciate the way he handled the process. It’s so refreshing to have someone like General Washington to make the car buying experience a pleasant one. More

Punkin JL Thank you Brandon and the crew at Keffer Jeep for making my first new car purchase a breeze. I am so happy to be a Jeep owner. Love my new Punkin. Mel Thank you Brandon and the crew at Keffer Jeep for making my first new car purchase a breeze. I am so happy to be a Jeep owner. Love my new Punkin. Melanie More

Great team! Thanks to Sydney and the rest of the Keffer team for making things happen and getting me into my new Jeep Wrangler! I absolutely love it! Thanks to Sydney and the rest of the Keffer team for making things happen and getting me into my new Jeep Wrangler! I absolutely love it! More

Out of the State and Great Buying Experince I recently purchased a Pre-Owned Ram Truck from Keffer Jeep/Ram. I had a very pleasant experience with General Washington, was the (Sale Rep.). He did I recently purchased a Pre-Owned Ram Truck from Keffer Jeep/Ram. I had a very pleasant experience with General Washington, was the (Sale Rep.). He did a great job of communicating with me prior to my visit to the Lot. Once my wife and I arrived, he was very gracious and kind to us. He show us the truck explain everything about the vehicle in detail and then we test drove the truck. The knowledge and the experience was outstanding. I will consider to purchasing another vehicle base in my experience there, if the General is the salesperson. General Washington you are the best. Elga & Carlos Rincon, GA. More

Excellent from start to finish! The service you provided was amazing and we couldn’t have had a better experience. You made it an exciting and an easy process. You bent over backward The service you provided was amazing and we couldn’t have had a better experience. You made it an exciting and an easy process. You bent over backwards for us and we are grateful. Most of the work was finished before we arrived to pick up our new Jeep! More

Kim Erickson! I love this dealership for a couple of reasons- They’re efficient and the staff is super pleasant to work with. I called Kim and mentioned wanting a n I love this dealership for a couple of reasons- They’re efficient and the staff is super pleasant to work with. I called Kim and mentioned wanting a new car, she saw me later that night to talk about my options. She was very knowledgeable, sweet, and personable. She was also very honest and open, which my husband and I appreciated. She was very eager to help, and stayed cheerful, even though we kept her after hours! Our experience was very pleasant! If you happen to visit this dealership, ask for Kim! More

1st time buyer Frank did great! Really enjoyed this experience. I really appreciated all the help he provided and education. He knew his stuff and I am beyond excite Frank did great! Really enjoyed this experience. I really appreciated all the help he provided and education. He knew his stuff and I am beyond excited to drive away with a great car. More

Keffer nightmare experience Sales manager is in the parking lot physically blocking me from leaving Dealer still has my title registration and extra key . Will not go back phys Sales manager is in the parking lot physically blocking me from leaving Dealer still has my title registration and extra key . Will not go back physical intimidation is not the way to sell cars! More

Overthrow my past stereotype for car dealer! My husband and I really want to thank Jay Johnson and his manager Nate for helping us bought a mini van. They are very friendly and courteous. The tra My husband and I really want to thank Jay Johnson and his manager Nate for helping us bought a mini van. They are very friendly and courteous. The transaction was done in a very relaxed atmosphere. They tried very hard to find all possible discount/special promotion we can get. I am not a person who likes to write review but I felt they should be recognized so that more people can come to them to see a different way of car dealing. More