Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Buying with Kyle P and Jay I had a great experience buying from Kyle P and Jay. They were very good with me and not pushy. They knew what I was looking for and helped me through I had a great experience buying from Kyle P and Jay. They were very good with me and not pushy. They knew what I was looking for and helped me throughout the whole process. They followed up with me and answered the phone when I called. They were very helpful and I am pleased with everything. More
Great customer service Sydney was great! She knew her product and made it an easy process and gave us the best deal. If you want a hassle free experience go see Sydney! Sydney was great! She knew her product and made it an easy process and gave us the best deal. If you want a hassle free experience go see Sydney! More
got what I wanted the experience was a pleasant one and the communication was actually a two way; I mentioned what I wanted and they (Willie) got on it. Face it, you wa the experience was a pleasant one and the communication was actually a two way; I mentioned what I wanted and they (Willie) got on it. Face it, you want a new car and they are willing to sell you one, without the hassle or pressure. Stop by for a visit and see for yourself. More
Fair and friendly costumer service My family and I, we were very satisfied with our salesperson Monique Jackson. She was very friendly and she answered all my questions at all times. My family and I, we were very satisfied with our salesperson Monique Jackson. She was very friendly and she answered all my questions at all times. More
Highly Recommend I recently purchased a wrangler at Keffer Jeep and was really impressed. They offered great customer service. The service was great! Kim Erickson was I recently purchased a wrangler at Keffer Jeep and was really impressed. They offered great customer service. The service was great! Kim Erickson was awesome to work with and highly recommend her. She was very knowledgeable and did not pressure me. She answered all my questions and felt that she went above and beyond assisting me with my purchase. More
Fair dealership that takes care of their customers The initial vehicle I purchased developed some severe problems, within the first week of my ownership. I took the vehicle back, and while they'd have The initial vehicle I purchased developed some severe problems, within the first week of my ownership. I took the vehicle back, and while they'd have been 100% within their rights to tell me "sorry, you did buy this vehicle as is, no warranty", they didn't. Instead, they worked with me to actually take the vehicle back, and get me into an even better example than I'd initially bought. It's rare to find a company nowadays that take care of their customers..........I initially walked in, steeled for a fight.......they restored my faith that some company's do still care about customer service. More
Hard work by the whole team My experience with Keffer was absolutely phenomenal the whole sales staff from sales to finanance to sales managers worked hard to get the car I wante My experience with Keffer was absolutely phenomenal the whole sales staff from sales to finanance to sales managers worked hard to get the car I wanted and now have. More
Great buying experience!! I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car! More
A-Game!! What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From t What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From the time I walked in the door a week prior to the time I left, there was no pressure, always a kind word, and a genuine attempt to show the upmost respect. Every attempt was made to ensure I walked away with a vehicle that "FIT" my needs. Mr. Willie Hailey was exceedingly patient and addressed any and all concerns presented, while being honest and straightforward. If you're looking to purchase a car without the stress, I highly recommend that you go see both at Keffer. S. McClain - Lake Wylie, SC resident More
Would not sell their advertised price I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people befor I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people before I came up to test drive. I fell in love with the car and was ready to buy. When given the final price sheet, the cars price was almost 2,000$ more (even without all the fees) than what the online price was that I had confirmed. When I asked what had changed they said that they had never even posted the add. BUT I had called and confirmed with TWO DIFFERENT PEOPLE. The first person said I didn't "qualify" for it and if I would have read the fine print I would have known that. AND I DID- there's nothing that says I have to qualify. This is ILLEGAL. When I raised concern I got AWFUL attitudes. very poor customer service. Jay was the only nice person there. There is someone else I spoke too and I can't remember his name but he was absolutely AWFUL. More