Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,461 reviews
Great buying experience We drove all the way from Florida to look at this car and ended up buying it. Other than the price online being incorrect, we ended up working out a d We drove all the way from Florida to look at this car and ended up buying it. Other than the price online being incorrect, we ended up working out a deal and we're happy with our purchase. The car was everything they said it would be and more. More
Great Experience I was very pleased with my experience. My salesperson Kim was very responsive and helpful from when I took my first test drive to when I signed the f I was very pleased with my experience. My salesperson Kim was very responsive and helpful from when I took my first test drive to when I signed the final contract. She also gave me several alternative choices to find the exact car I was looking for! More
Willie is the man Willie is one of the best salesman I've ever worked with, and I've owned probably a hundred cars. Very patient with me, it took me a week to get the Willie is one of the best salesman I've ever worked with, and I've owned probably a hundred cars. Very patient with me, it took me a week to get the deal done as I worked to get everything the way I wanted it on my custom Jeep. He followed up ever day to be sure everything was good. Thanks for the great sales experience and even better deal. More
Ask for Mark! Just purchased new Ram 2500. Mark was an excellent salesman. He was very professional, and did not put any pressure on me to purchase the truck. Worke Just purchased new Ram 2500. Mark was an excellent salesman. He was very professional, and did not put any pressure on me to purchase the truck. Worked with me to find the perfect truck. I would highly recommend him. More
A quick transaction buying a Jeep I was able to preselect the vehicle that was interested in online and preview the vehicle features, view exterior and interior photos before ever sett I was able to preselect the vehicle that was interested in online and preview the vehicle features, view exterior and interior photos before ever setting foot on the lot to view and test drive it. They explain some of the features as I test drove it and it was quick and easy to completed the buying process. The staff was friendly and outstanding in their service. More
Kim made the whole buying process so much easier! I have heard horrible stores about how buying a car can take the whole day! I've been excited about buying my new Wrangler for so long now and Kim ma I have heard horrible stores about how buying a car can take the whole day! I've been excited about buying my new Wrangler for so long now and Kim made it so much fun! She was more than knowledgeable about the vehicles there and she went out of her way to make sure I was happy and getting everything I wanted in my new Jeep. I'm so grateful I was sent to her when I went in ready to finally purchase my Jeep. Kim was very professional and I couldn't have asked for a better experience! More
Richie is great Our sales guy, Richie, was awesome - very personable, knowledgeable and accommodating. We had an issue after the sale and it was handled quickly and Our sales guy, Richie, was awesome - very personable, knowledgeable and accommodating. We had an issue after the sale and it was handled quickly and professionally. More
Horrible Customer Service Purchased a used car from them and it was in the shop 3 days later. They fixed it, however they REFUSED to return any of our calls to discuss what our Purchased a used car from them and it was in the shop 3 days later. They fixed it, however they REFUSED to return any of our calls to discuss what our options were. Which left us with only one option - to pick up the car they had "fixed". Their shop worked on the car two days prior to our purchase and were obviously unable to fix the problems then. So why should we put faith in them that they fixed things correctly the second time? Maybe the car is fine now, who knows. Either way, they have horrible customer service. More
Excellent experience with General Washington and Team We had an excellent experience throughout the whole car buying process! General Washington greeted us upon arrival and was very attentive, professiona We had an excellent experience throughout the whole car buying process! General Washington greeted us upon arrival and was very attentive, professional and friendly. He really listened to us and understood what we were looking for in a Jeep and took the time to walk us around the lot, discuss available options and test drive to ensure we were 100% satisfied with our decision. We love our new Wrangler and how smooth the process was from start to finish! The entire staff was friendly and knowledgeable. I would highly recommend going to Keffer CJDR and seeing General for your next car purchase. Jessica C More
Very professional and helpful They did a great job helping me buy a car. They were professional and very helpful. Que Jackson did an excellent job. My overall experience was great They did a great job helping me buy a car. They were professional and very helpful. Que Jackson did an excellent job. My overall experience was great. More