![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,464 reviews
We love our Ram! We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a dealership. Kim helped us find the truck we wanter, negotiated the price at a PERFECT rate, and treated us like family. We will be back! More
Super Star Service It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks criti It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks critically, reasons well and has all the instincts of a great service advisor. More
Second time customer - great experience AGAIN! I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I w I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I went back and traded in my Wrangler for a new Trailhawk. I had picked out the one I was interested in and set up an appointment for test drive. Kim Erickson was my salesperson. She was incredible, very personable, no pressure, low key. I knew what I wanted and what I was willing to pay, so it made the whole experience very easy. While buying a car often takes the better part of an entire day, I was in and out in about 2 hrs with a test drive. I HIGHLY RECOMMEND Kim, she made a normally unpleasant experience very easy! More
We love our JEEP! We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my qu We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my questions. I'm still waiting on my fancy hat that all the salesman were wearing. ??. Thanks for everything Willie. More
Best Car Buying Experience Ever! I was very successful in finding the most amazing jeep ever!! First of all let me say that Brandon and Andy exceeded all my expectations, I kept close I was very successful in finding the most amazing jeep ever!! First of all let me say that Brandon and Andy exceeded all my expectations, I kept close contact all day with these gentleman and they pretty much sold me the Jeep over the phone. I certainly am please with them. Usually dealers will say what ever you want to hear to get you in to the dealership. I told them I lived two hours away and they were more than happy to help! By the time I arrived at the dealership Brandon was waiting outside for me. Jeep was completely detailed and ready to go all that was left was to value my trade and sign on the dotted line!! Also the finance gentleman who helped me made the experience a lot less nerve wracking than it usually is. He offered me extended warranties and explained everything in great detail!! Oh I forgot to mention Brandon also went above and beyond when he put my seat covers from my trade on to my new vehicle!! Your staff is truly impressive and most accommodating!! Thank you for making my car buying experience memorable!! More
Great sales experience. Kim Erickson Was my Sales consultant at Keffer Chrysler Jeep Dodge Ram. She was patient, understanding and made the transition smooth between custome Kim Erickson Was my Sales consultant at Keffer Chrysler Jeep Dodge Ram. She was patient, understanding and made the transition smooth between customer and sales manager back and forth. She kept my stay at the dealership short and enjoyable. Would definitely buy from her again. More
Amazing Experience Lauren was amazingly helpful in the search for my new car. She was nice and not pushy. I already recommended her to a friend. Mike was also fri Lauren was amazingly helpful in the search for my new car. She was nice and not pushy. I already recommended her to a friend. Mike was also friendly and made the visit very enjoyable. He made sure we understood everything and was very efficient. More
Easy place to buy Keffer has a great selection, a knowledgeable staff, easy buying processes, the owner is always there and ready to assist and they do their best to ge Keffer has a great selection, a knowledgeable staff, easy buying processes, the owner is always there and ready to assist and they do their best to get you in and out quickly. More
Easy to Work With! I went out of my way to go to Keffer because of the great service I've had in the past and will continue to do so in the future! I went out of my way to go to Keffer because of the great service I've had in the past and will continue to do so in the future! More
Best Dealership Around I went and bought a 2015 jeep wrangler today. An overvi of what lead me to the Keffer dealership was i went to 4 dealership and didnt have one sales p I went and bought a 2015 jeep wrangler today. An overvi of what lead me to the Keffer dealership was i went to 4 dealership and didnt have one sales person speak to me. As soon as i pulled up at Keffer i was greeted by Kim who instantly asked abiut what i was looking for in a jeep. After walking the entire lot i found the one i was lookong for. I communicated throughout the week until i went in to purchas ir today. Now to tell you how the purchase day went,The service was excellent and I was in and out in less than an hour. Kim did a phenomenal job in treating me as more than just a numerous she did whatever it took to get me into the right car for me. She had everything printed and ready all I had to do was go in sign the papers and I was on the road. I highly recommend the dealership and if you go ask for Kim Erickson you won't regret it. More