
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! I was so impressed with my experience at Keffer Jeep. I worked with Mike Lewis primarily, though Andy the sales manager and the finance guy were very I was so impressed with my experience at Keffer Jeep. I worked with Mike Lewis primarily, though Andy the sales manager and the finance guy were very helpful too. Mike took me on a test drive a few months ago and didn't give me a hard time at all about needing to wait until summer to purchase my car. I didn't feel like anybody was trying to play head games with me or take advantage of me. Overall, I highly recommend Keffer Jeep and Mike Lewis specifically! More
We leased two Renegades and the experience was grea. We had a great experience with the dealership and the sales staff. In particular Giovanni Svette, our salesman was terrific. His was very personable We had a great experience with the dealership and the sales staff. In particular Giovanni Svette, our salesman was terrific. His was very personable and clearly explained everything we needed to know about the vehicles. My wife and daughters and I could not have been treated more professionally. More
Friendly staff, hassle-free experience Staff was very friendly. They got me into a vehicle that fit my needs at a price I could afford. It was a hassle-free experience and there was no purc Staff was very friendly. They got me into a vehicle that fit my needs at a price I could afford. It was a hassle-free experience and there was no purchase pressure. More
excellent sales team Our salesman made sure we found what we were looking and got us the best deal possible, by far the best experience i have had at a car dealership. Our salesman made sure we found what we were looking and got us the best deal possible, by far the best experience i have had at a car dealership. More
Kim went above and beyond! Kim was the most pleasant salesperson I've ever bought a car from. She never pressured me, tried to change my mind, up sell me or harass me. What a gr Kim was the most pleasant salesperson I've ever bought a car from. She never pressured me, tried to change my mind, up sell me or harass me. What a great experience was to be helped by a woman. She still helps me when I have questions when I call, and it has been 3 months since I bought my car! Thank you Kim and keep up the amazing work you are doing! More
They went above and beyond My daughter is away at college and was in a car accident and needed a new car right away for school and work. We were unable to fly there to help her My daughter is away at college and was in a car accident and needed a new car right away for school and work. We were unable to fly there to help her. We entrusted Keffer Chrysler Jeep Dodge Ram to take good care of her and not take advantage of her youth. They went above and beyond to help close the deal and deal it was. They explained all of her options and stayed true to their word. I would highly recommend this dealership to anyone. More
Amazing sales team Over-the-top customer service by both the sales associate and the finance manager. I was floored by their willingness to go the extra mile, stay late Over-the-top customer service by both the sales associate and the finance manager. I was floored by their willingness to go the extra mile, stay late, and really help me find the best deal for my family. More
Great Job!!!!!! Willie Hailey was really great to work with. He made the tedious process of buying a car easy and seamless. Shaun Shore was helpful and transparent w Willie Hailey was really great to work with. He made the tedious process of buying a car easy and seamless. Shaun Shore was helpful and transparent when it came to price and interest rate . My husband and I are really pleased with our purchase. ! More
Hands down amazing! Highly recommend! If you're looking for a great place to a buy a vehicle I would recommend Keffer. They have a wide variety to choose from and are willing to work with If you're looking for a great place to a buy a vehicle I would recommend Keffer. They have a wide variety to choose from and are willing to work with you and come to a agreement! More
Friendly people when you want to give them money I purchased a 2013 Subaru WRX from this dealership in Dec. 2014. It was a great buying experience. Stacy Parham, my sales rep, was professional and co I purchased a 2013 Subaru WRX from this dealership in Dec. 2014. It was a great buying experience. Stacy Parham, my sales rep, was professional and courteous throughout the entire buying process. The vehicle had already been outfitted with aftermarket parts, so I wanted to be sure the 36k mile warranty was still covered. Stacy assured me it was, and moved me on to the next process with the Financing Manager, Mike Maus. Mike Maus was a very lively 20 something year old, that had great knowledge of his work and made the financing very easy to understand. The time came when Mike asked me if I wanted to purchase the extended warranty and other add ons like that. I asked Mike the same as I asked Stacy and he assured me even with the aftermarket parts the factory warranty would be honored. I signed the papers and left a very happy new-sed Subaru owner. A few days later I had to go back in to get my tags and was asked if I would like a free detail. I accepted. After taking back my car I notice 3 knicks in the paint on the hood and a weird gash and "paint stripping" on my rear bumper. I brought it up to Stacy and he said its just from pebbles and rocks. I asked him how rocks hit the rear bumper to make a mark like what I had. Very reluctantly he said that he would check on getting a paint repair person to fix the rear bumper. I should expect a call in 3 days......... no call. 2 months later my up-pipe which is part of the exhaust system had a leak. So I went to Subaru to have it looked at and replaced under warranty. NOPE!!! Not with the aftermarkets parts on it. The Subaru dealership was about a mile from Keffer so I drove there to talk to Stacy, Mike and whoever else to clear it up. After a run around for about 2 hours talking to service managers (Stacy was off and Mike had just tranferred to another dealership) I was told to talk to the manager of used cars, Mike Streng. He never came to the front desk when paged so the lady called another financing person to assist me. Joe the finance person, told me unfortunately he didn't know about the situation and the he didn't know how to fix it to call the next day and talk to the manager of used cars and if I wasn't satisfied to talk to Joe Maus the GM. Needless to say my calls went unanswered and unreturned. It is now 3 months later I replaced the up pipe out of pocket and still haven't been contacted to discuss possible measures to take care of the repair or future repairs on the car. This is a good dealership as long as you are buying. When its something they are liable for and need to pay for the go ghost. More