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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.6
1,517 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,517 reviews

July 10, 2015

Great experience! I was so impressed with my experience at Keffer Jeep. I worked with Mike Lewis primarily, though Andy the sales manager and the finance guy were very More

by Mcarpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lewis, Andy Bell
Jul 13, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Hello and thank you for your kind words! Mike and Andy are great assets and we appreciate them for giving you that comfort during your experience! We cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 08, 2015

We leased two Renegades and the experience was grea. We had a great experience with the dealership and the sales staff. In particular Giovanni Svette, our salesman was terrific. His was very personable More

by 2xrenegades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Svette
Jul 09, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for the great feedback! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Giovanni assisted you in such a detailed and customized manner. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 02, 2015

Friendly staff, hassle-free experience Staff was very friendly. They got me into a vehicle that fit my needs at a price I could afford. It was a hassle-free experience and there was no purc More

by Ethridgematthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 02, 2015

excellent sales team Our salesman made sure we found what we were looking and got us the best deal possible, by far the best experience i have had at a car dealership. More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Carter
Jul 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Steve, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Keffer Chrysler Jeep Dodge! If there is anything else we can do for you just give us a call! Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 01, 2015

Kim went above and beyond! Kim was the most pleasant salesperson I've ever bought a car from. She never pressured me, tried to change my mind, up sell me or harass me. What a gr More

by Ivie C.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Jul 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for the kind words, Ivie! Kim is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to her and all of us hope to see you again when the time comes to service your new car. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 28, 2015

They went above and beyond My daughter is away at college and was in a car accident and needed a new car right away for school and work. We were unable to fly there to help her More

by K Fana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Fana, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond to help close the deal and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 25, 2015

Amazing sales team Over-the-top customer service by both the sales associate and the finance manager. I was floored by their willingness to go the extra mile, stay late More

by eamorossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Knight
Jun 26, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us. At Keffer Chrysler Jeep Dodge, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find a perfect deal for your family. We would love to work with you again. Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 23, 2015

Great Job!!!!!! Willie Hailey was really great to work with. He made the tedious process of buying a car easy and seamless. Shaun Shore was helpful and transparent w More

by Mrs. Bliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaun Shore
Jun 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Your marvelous review means a lot to us, Mrs. Bliss. We appreciate your feedback and are happy to hear that Willie and Shaun were able to meet your needs. At Keffer Chrysler Jeep Dodge, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 22, 2015

Hands down amazing! Highly recommend! If you're looking for a great place to a buy a vehicle I would recommend Keffer. They have a wide variety to choose from and are willing to work with More

by Remelehickss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
Jun 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 17, 2015

Friendly people when you want to give them money I purchased a 2013 Subaru WRX from this dealership in Dec. 2014. It was a great buying experience. Stacy Parham, my sales rep, was professional and co More

by NatchesWay10
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Maus, Mike Streng, Stacy Parham
Jun 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

I’m discouraged to hear for the dissatisfaction you experienced with our service department. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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