Keffer Hyundai

I received excellent customer service from everyone I came in contact with at Keffer Hyundai. I found them originally through using Edmunds.com. Chip Conley at Keffer Hyundai was one of several sales peo came in contact with at Keffer Hyundai. I found them originally through using Edmunds.com. Chip Conley at Keffer Hyundai was one of several sales people who contacted me from different North Carolina area dealers. However, Chip and the entire staff at Keffer Hyundai were by far superior to everyone else's customer service. Chip found me exactly what I wanted with absolutely no hassle and while i live in Raleigh, it was definitely worth the trip to Charlotte to get my car from Keffer Hyundai. Everyone who helped me when I bought my car was professional, courteous, caring and helpful. I know that buying this car from Keffer Hyundai is the beginning of a good and long partnership with them. I highly recommend buying a car from Keffer! I know that the next time I am in the market for a new car, I will be going to Keffer Hyundai. More

I just left another dealership, when i walked into Keffer Hyundai. Honestly, i had my "guard" up, because of the experience i had at the dealership prior. I was pleasantly surprised at how friendly and NON Hyundai. Honestly, i had my "guard" up, because of the experience i had at the dealership prior. I was pleasantly surprised at how friendly and NON pushy everyone was. They answered all my questions, honestly, and have kept their word on everything promised. i had my older car for almost 12 years, so i had lots of questions and have been out of the car buying process for years. Keffer Hyundai made it easy and understandable, plus they were easy on the eyes :o i would definately recommend them to someone in the car buying/leasing process. More

My experience with Keffer Hyundai were very positive. I did my homework via the internet for the car I was interested in purchasing (2013 Hyundai Elantra). Sent emails to dealership throughout eastern Nort did my homework via the internet for the car I was interested in purchasing (2013 Hyundai Elantra). Sent emails to dealership throughout eastern North Carolina for their best offer, Keffer made me the best offer. Throughout this process I was talking to an excellent salesman James Brown. He was professional, knowledgeable and friendly. Once the deal was reached by phone, the purchase contract was faxed to me and my credit union and I drove down to pick up my new car. The whole process could not have been easier or more enjoyable. Thanks to James Brown and Keffer Hyundai. Charles Stephens More

This dealer was awful. We had a set time with the internet manager at 3pm. Upon arrival he was not there and nowhere to be found. After waiting 30 mins. with two children finally J.B. the G.M. addres internet manager at 3pm. Upon arrival he was not there and nowhere to be found. After waiting 30 mins. with two children finally J.B. the G.M. addressed us and gave us a "new" salesperson. He had only been there a month. We discussed a sonta but and purchased it but never took possession of it. They were very very slow. Stuart offered us a price on paper but apparently was not approved by the G.M. J.B. accused me of lying and that I was never offered such a price despite the salesman admitting that is what he had written down. The deal ended up being voided. Horrible experience, unprofessional and a waste of time. We ended up going to Bob Mayberry in Monroe and getting a better car for cheap in half the time! Do not recommend. More

I purchased my 2011 Elantra with 1335 miles on it from Kate Houston at Keffer Hyundai less than 1 year ago. Upon trading it in for a newer model I was informed by the dealership that my trade in (the 201 Kate Houston at Keffer Hyundai less than 1 year ago. Upon trading it in for a newer model I was informed by the dealership that my trade in (the 2011 Elantra) was worth far less than expected because I was the THIRD OWNER AND IT HAD BEEN IN AN ACCIDENT which I was NEVER informed of either. Not only that but they over-charged me for the extended warranty and the GAP insurance. They ONLY good thing I have to say about Keffer is that Kevin got me a shorter term on my financing than I anticipated. I would NEVER refer anyone to this dealership as they use shady business tactics and I'm insulted and frankly ANGRY that they sold me a wrecked vehicle without disclosing it to me as I probably wouldn't have purchased it knowing that and I also lost even more money due to their dishonesty on my trade in. More

It was a wonderful experience. The employees set their customers for first. They like seeing their customers satisfied and that is why they work there. They were very nice and entertaining at the same tim customers for first. They like seeing their customers satisfied and that is why they work there. They were very nice and entertaining at the same time and I thought that I got my best experience buying a car at Keffer Hyundai. Next time I buy a car, it will be at this place for sure! More

My husband and I came back in to Keffer Hyundai in May to trade in our 2007 Sonata for a 2011. We used the same saleman (Niles Bunting) who sold us our 2007. We came back to Niles because he was so helpful a trade in our 2007 Sonata for a 2011. We used the same saleman (Niles Bunting) who sold us our 2007. We came back to Niles because he was so helpful and kind on our first visit, we wanted to use him again. As in the first encounter with Niles, he was more than will to help find us the car we wanted with the feature we were looking for. We trusted him so much that we had my mother in-law come to him for a new used car and she drove home in on the same day we brought her in. We also just had Niles look for a used truck for my husband. I give him the information on what we were looking for. Again, Niles went to work locating a truck that was just right, and we brought it. We would refer anyone looking for a new or used car to come in and see him. Car dealership need more saleman like Niles. More

It is my first time to go to dealership to buy car, but Dustin Speights really make my car buying like a breeze. He is very patience, helpful, and professional. He allows me to test drive the car for pro Dustin Speights really make my car buying like a breeze. He is very patience, helpful, and professional. He allows me to test drive the car for prolong period of time. He also really worked hard to give me the best price. He also manages to install the leather seating in our new car in less than 2 days. If you looking to buy a car, you have to check this dealership out and look for Dustin. He will work really hard for you to get the best price. More

I went in to buy a car a few weeks ago and Eduardo was amazing. he put me in the car i wanted for the price i wanted and i couldnt be happier. he also put my wife in a new car that same night. so we went amazing. he put me in the car i wanted for the price i wanted and i couldnt be happier. he also put my wife in a new car that same night. so we went in looking to buy 1 and came out with 2. Then the finance dept worked extra hard on our behalf and go us Excellent payments. WOW they were amazing and if your looking for a car, you have to see Eduardo Prego at Keffer Hyundai. you wont be dissappointed. 5 STARS for Keffer. I will be telling everyone about them. More

Sales was great and the price was great. After sales sucked big time! Scott the sales guy was great but after I bought the car he was impossible to get hold of and rarely returned my calls. Keffer had m sucked big time! Scott the sales guy was great but after I bought the car he was impossible to get hold of and rarely returned my calls. Keffer had my windows tinted for me and used a company that had to re-do them twice - the tinting was terrible! DO NOT let Keffer offer to tint your windows as the company they use is terrible. Don't plan on having any issues with the car after you've bought it either as they suck at customer service. More