Keffer Hyundai

My sales person was Ken Holt. I went Labor Day to get a look at the new Sonata and possibly do a test drive. I met Ken when I parked in the area for their used cars. I must say that I have never met a more look at the new Sonata and possibly do a test drive. I met Ken when I parked in the area for their used cars. I must say that I have never met a more pleasant and friendly sales person in my life. There was no pressure or intimidation. Ken made sure to continually let me know that he was there for me and whatever I wanted or needed he would try to get. This was the total opposite treatment I got 2 years ago when I got my first Sonata which is why it wasn't purchased at Keffer. Ken has insured repeat business from me in the future. More

My experience with Keffer Hyundai (Matthews) was Great (5). The reason why I have given this rating is that I was in desparate need of a vehicle. I decided to drive to Keffer Hyundai dealership. I will a (5). The reason why I have given this rating is that I was in desparate need of a vehicle. I decided to drive to Keffer Hyundai dealership. I will admit I had know knowledge about the Hyundai Sonatas except for the commericals on television. Davian Robinson was very courteous and patient. He allowed me to walk around the car lot without feeling pressured about selecting a car. At the end of the day, I purcashed a 2009 Hyundai Sonata. The price was very affordable and diffiently meet my expectation. I look forward to upgrading to the HYUNDAI GENSIS soon. Keep Up the Good Work. More

Pierce Adams is a very young salesman, but understandstood clear what I wanted and did everything to the best of his abilities to get me the best price and service he and the dealership could understandstood clear what I wanted and did everything to the best of his abilities to get me the best price and service he and the dealership could offer. He is a valuable asset to this dealership! I am very glad that I purchased 2 vehicles from him. More

We bought a 2009 Hyundai Sante Fe back about 10 months ago from this dealership and received the best experience. I negotiated the sale for my husband over the internet with Seth and he was great to work ago from this dealership and received the best experience. I negotiated the sale for my husband over the internet with Seth and he was great to work with. Gave us alot better deal than the other dealership in Charlotte. Trust me I did my research and I know what a good deal is. My husband saw the new 2010 Tuscon and without hesitation I called Seth and we negotiated it all over the phone in 2 hours. My husband went to the dealership for him to drive the car and the deal was done. I came down with the check and we were out of there in no time and I can not begin to tell you how much I respect this dealership. They are professional, honest and Seth is a first class sales person. I would not hesitate to recommend this dealership to anyone. Trust me, do not waste your time looking at other deals because Keffer will give you the bestdeal. They also care after the sale which is rare to find. If you have a problem they will make it right and I know during our time with the Santa Fe I had to call Seth once on something and he was on top of it. Keffer Hyundai is number one in our book! More

Our overall experience was great, with one exception, we were told that the dealership would be contacting our insurance company to provide them with the car information (vin #, etc) and that did not happen were told that the dealership would be contacting our insurance company to provide them with the car information (vin #, etc) and that did not happen. I was disappointed that they did not follow through with that. More

Went in on 2/18/2010 to have my xm radio reactivated during trial period. For some reason it just shut down. Well thank God I had the Service Advisor I had because it took him over 50 minutes and two di during trial period. For some reason it just shut down. Well thank God I had the Service Advisor I had because it took him over 50 minutes and two disconnects before he finally got my reactivation done. He did a great job for me especially with his patience and professionalism in the way he handled a precarious situation. The real problem that existed is the way the xm team he spoke to were so unorganized. If they expect people to subscribe tothe radio they had better get organized with there different departments. This effort should have taken no more then 5-10 minutes not 50 plus. Again I am thankful for Vinces help in getting my xm radio activated again. More

Everyone from management to sales was very friendly. Scott helped me pick the car I wanted and the whole process was very simple. Scott helped me pick the car I wanted and the whole process was very simple. More

Buying a 2010 Sonata from Scott at Keffer Hyundai was the best car buying experience we have had. I appreciated his immediate online response with price to my email inquiry. He listened well, respected my p best car buying experience we have had. I appreciated his immediate online response with price to my email inquiry. He listened well, respected my process, moved us through the buying as quickly as he could. I recommend him and this dealership if you are looking for straight forward, clear communication and respectful negotiations. We will be back the next time we need a vehicle. Darryl, the finance manager was equally professional and gave us time to make the best decisions for us. Thanks to you both! More

We just purchased our 2nd vehicle from Scott in the past 2 months, and it was a great experience. His knowledge of the different vehicles was very helpful. He does his job in a very proffessional manor. I w 2 months, and it was a great experience. His knowledge of the different vehicles was very helpful. He does his job in a very proffessional manor. I would reccomend Scott and Keffer Hyundai to anyone. Fred and Marcia Harzstark More

Keffer Hyundai deserves all 5's in my rating! I have been a customer there since 2003 and wouldn't dream of buying from anyone else. Whenever I need anything from an oil change to a new purchase I have alway a customer there since 2003 and wouldn't dream of buying from anyone else. Whenever I need anything from an oil change to a new purchase I have always been treated so special. It may be silly, but when I am there for any reason, I feel like I've come "home". The employees I've mentioned and several more all have the warmest personalities. The team atmosphere and Customer Care skills they exude reflect a well run business. I have had very few service needs that weren't readily resolved by a well trained Service dept. Last week when I went in for an oil change, I was pleased that I was offered 3 levels of price that were well explained and the choice was mine to make. As far as price, I have never had a vehicle, prior to owning a Hyundai that had so many extra features that are included in the very affordable Keffer Hyundai price. The dealership also has a comfortable waiting area that is designed to meet the needs of all customers. To sum it up, I would recommend this dealership to anyone who wants "more". Don't we deserve, in this economy, to feel special, to pay less, to receive more? Consider coming "Home" to Keffer Hyundai, I'm glad I did! Kathie H. Moyles More