Keffer Mazda

Chad Cowans was great. Chad Cowans was our sales consultant. He was extremely professional, efficient, and showed real hustle. We were happy to work with him. We'd recomm Chad Cowans was our sales consultant. He was extremely professional, efficient, and showed real hustle. We were happy to work with him. We'd recommend him to others. More

Outstanding value and Service!!! Never a fun experience buying a car, but what great team . Jean , the sales manager, took time to come out immediately to greetbus, because sales co Never a fun experience buying a car, but what great team . Jean , the sales manager, took time to come out immediately to greetbus, because sales consultants were busy. Then he smoothly handed us over to Catrell. Geniunine people , geniunine experience . We're not set on a Mazda . Always a Toyota guy but that changed . Randy in finance made the final process simple. They were busy but I never felt left out to dry . And they worked the deal highly recommended and I've now become a Mazda advocate. The car is amazing More

Very pleasant experience with Paul Fratazzi I purchased a Miata RF. My first contact was through emails with Paul. I am from out-of-state, so I had questions before I would to travel from 2 stat I purchased a Miata RF. My first contact was through emails with Paul. I am from out-of-state, so I had questions before I would to travel from 2 states away to purchase a car. We established a relationship that made me want to make the trip. When I arrived, the car was ready. The atmosphere was very pleasant, My purchase was quick and easy. . .Great people to work with. More

Give Catrell Allen a Raise After many months of searching for my first car I finally found the place that had everything I wanted. Mr. Allen did such a wonderful job at explaini After many months of searching for my first car I finally found the place that had everything I wanted. Mr. Allen did such a wonderful job at explaining the car to me, taking me on the test drive, and making me feel at home altogether. He promised me a deal and he delivered (something all the other dealerships in the area failed to do). Thank you Mr. Allen I am beyond happy with my new Mazda!!! More

Excellent Customer Service I have worked in sales and finance for over 20 years and am very aware of the tactics sales people use to manipulate you to buy something. I did not I have worked in sales and finance for over 20 years and am very aware of the tactics sales people use to manipulate you to buy something. I did not feel that way at all with Chad Cowans, he is a true professional. He and his manager Bryan McElhaney worked together to bring an pleasurable experience and I never felt like I had to haggle them to get the price down, they came in with their best offer which won us over right out of the gate. I will definitely refer my friends and family to him for future business. More

Kalei's new car I experience a excellent sales experience at Keffer Mazda. I was looking for a car for my younger daughter, and from Brian the sales manager , Chad th I experience a excellent sales experience at Keffer Mazda. I was looking for a car for my younger daughter, and from Brian the sales manager , Chad the salesman, and Sarah, plus Kenny in financial it went very smooth. I felt comfortable with the car and price. The whole team made it seem relatively easy. More

Happy to have been helped to easily purchase a vehicle! We started our purchasing experience by test driving a 2017 Mazda3 i Touring with Bryan, the sales manager. There was no pressure on us to buy and we We started our purchasing experience by test driving a 2017 Mazda3 i Touring with Bryan, the sales manager. There was no pressure on us to buy and we decided to check out some lightly used 2016 models. We found a perfect opportunity to buy a 2016 Mazda3 and decided to put a deposit down for them to hold onto it for a few days. We worked with Paul to purchase the vehicle and everything went very well and it overall wasn't a very long and drawn out purchasing experience. I would definitely recommend this nice dealership to a person looking for a Mazda. When it comes to buying a used car, you're often at the mercy of what the nearby dealerships have available. We were very fortunate to find something that matched our budget and desires at Keffer Mazda! Thanks Paul and Bryan! More

1st service experience Great time getting my first oil change and rotation. In and out in about an hour. No nonsensical, unnecessary items recommended. As soon as I hear abo Great time getting my first oil change and rotation. In and out in about an hour. No nonsensical, unnecessary items recommended. As soon as I hear about fluid exchanges and cabin filters, I know it will be time to move on. LOL! Great waiting area with wi-fi and coffee. More

Always consistently exceptional!! Just purchased my 3rd Mazda from Keffer. Chad Cowans just worked out an amazing deal and I'm going home with a new CX-3! He is so professional and mad Just purchased my 3rd Mazda from Keffer. Chad Cowans just worked out an amazing deal and I'm going home with a new CX-3! He is so professional and made it such an easy process. Their service managers, Jay and Chris, always fit me in for my service appointments. The whole service department is very thorough and explains everything that's being done to my car. I can't recommend Keffer Mazda enough! Buy or lease your next Mazda from Keffer. More

Made it happen when others would not! We purchased our first car through Keffer Mazda because quite simply put they made us an offer better than any other Mazda dealership. Our first inter We purchased our first car through Keffer Mazda because quite simply put they made us an offer better than any other Mazda dealership. Our first interaction with Chad Cowans was pleasant, and informative, right off the bat we let him know what we were looking for and Chad did everything in his power to make our experience easy and pleasurable. Having done our research we told Chad exactly what was offered to us and told him we were willing to make the drive up to Huntersville, NC (4 hour trip 1 way!) if he could beat the current offer. After an anxious wait, Chad returned our phone call with a chipper tone of voice and an offer that was well worth the drive. Needless to say, we started the process and in the morning we were up early heading to purchase our new Mazda3. When we arrived we were greeted at the door and treated with the utmost respect and courtesy! It wasn't a luxurious or expensive car to warrant such treatment, but the staff at Keffer really made us feel like VIPs, and after the mountain of paperwork awaiting us was thoroughly read, we signed on the dotted line and drove off in our lovely new car. Overall I could not be happier with the vehicle itself, and the fact that everything was so easy and low pressure during the whole process made my wife and I spout off to all our friends and family about the service we received at Keffer. Thank you Chad, and the rest of the staff, for making this purchase the least stressful it could be. We look forward to seeing you someday in the future for our next car buying experience. More