Keffer Mazda

Awesome experience. From the test drive to the delivery of the car to my home, the entire experience was above and beyond my expectations. The entire time I spent in the From the test drive to the delivery of the car to my home, the entire experience was above and beyond my expectations. The entire time I spent in the dealership the day I decided to purchase my vehicle was 90 minutes and that included my 2 nd test drive. For that reason alone, I would recommend this dealership. They have their act together, and I love my cx-9. More

Very pleasant experience We visited Keffer Mazda in Huntersville on Monday after a disappointing trip to another local dealership. We were greeted immediately by the receptio We visited Keffer Mazda in Huntersville on Monday after a disappointing trip to another local dealership. We were greeted immediately by the receptionist who introduced us to Kyle Vasquez the sales person. Kyle was extremely knowledgeable about the vehicles we were interested in. He explained all the details, features, and options available with ease. We bought a 2018 Mazda CX9 because of Kyle. We could have bought that same car elsewhere but it was Kyle that won us over and kept us focused on Mazda. More

new purchase Daja was friendly, well informed, showed us 2018 & 2019 cx5. explained differences.,came on test drives. Purchased 2019 cx5. Pricing was too high,. Fe Daja was friendly, well informed, showed us 2018 & 2019 cx5. explained differences.,came on test drives. Purchased 2019 cx5. Pricing was too high,. Felt negotiation was not possible to meet price we really wanted to pay. Vehicle listed for approx. $37K. Trade was $4500, & still paid $33K out the door. Fell strongly we paid TOO much. More

The vehicle was misrepresented If I could redo this I would not have purchased the vehicle it did not have remote start that was one of our requirements for a new vehicle we called If I could redo this I would not have purchased the vehicle it did not have remote start that was one of our requirements for a new vehicle we called and spoke with the sales representative she was not interested in pricing us a remote start or helping us in any way shape or form get one of them telling us we could get an aftermarket 1 somewhere. the vehicles were on the lot with no window stickers of any kind other than just a bump sticker that the dealership put them I'm not even sure that that's legal. That's why I couldn't look at the window sticker and see how the vehicle was equipped I had to take your representatives word for it i know if I ever see that again no window sticker I won't be a customer at a dealership like that. we couldn't look at the window sticker to see if the car had remote start and the car we purchased was done in such a hurry that we did not find out about the remote start unroll we stoped on the way home and could not remot start the car. Boy we were upset! a lot employee had brought the car to us so we never had the opportunity to start the car it was running in the bay whenever we left to go home because it was closing time we had been there all day long looking at cars and we were shown a lot of cars and we had actually came in to look at a Honda CRV that we asked over four times for a price on as far as payment and never did get an answer that car had remote start and the automatic doors that we were expecting More

Just bought my first Mazda Everything was over the top from the location, the sales team and even the GM. They made me feel right at home. I even got a picture with Kyle and the Everything was over the top from the location, the sales team and even the GM. They made me feel right at home. I even got a picture with Kyle and the GM on their red carpet. Great experience! More

The most dishonest car dealership in NC We found the cx-5 we wanted on CarGurus at Keffer Mazda in Hunterville. We called to confirm and negotiate a price with Paul Conrad and James Rucker. We found the cx-5 we wanted on CarGurus at Keffer Mazda in Hunterville. We called to confirm and negotiate a price with Paul Conrad and James Rucker. When we arrived they tried to sell us a cx-5 with none of the options that were listed on the Cx-5 we agreed upon. When we were about to leave, very upset after driving over 40 minutes to get there, the new manager of the dealership JB tried to blame CarGurus for misinformation. When I told him that his staff had to write/give CarGurus the information themselves, he then tried to upsell us to a more expensive cx-5. When we had enough, and started to walk out, James promised he would find the Cx-5 we wanted the next morning. Of course he never called back. When I called back the next evening, James said he found one and proceeded to try and sell us one without the options we wanted for the same price as the one we agreed on with all the options. This is the most sleazy car dealership I have ever been in. Sales people like this are the reason car sales people have such a bad reputation. Stay as far away as possible from Keffer Mazda! That next evening, we actually found the exact cx-5 we wanted with all the options we wanted for the exact same price we had agreed upon at Keffer. More

Great customer service! Everyone was so helpful and moved very quick for the purchase of my new car. I couldn’t ask for better service, price, and overall friendliness. Everyone was so helpful and moved very quick for the purchase of my new car. I couldn’t ask for better service, price, and overall friendliness. More

Excellent visit! Came in wanting to look at a used car on the lot, but after talking w/Kyle, thinking about what was in my best interest long term, ended up leaving wi Came in wanting to look at a used car on the lot, but after talking w/Kyle, thinking about what was in my best interest long term, ended up leaving with a brand new 2018 Mazda6! I absolutely LOVE it, and i would recommend Kyle and Keffer Mazda to anyone looking for a vehicle! More

Made it happen Great dealership. They’re good aggressive. With me they made it happen. Jaleil in sales did a great job and I’d highly recommend him. Nick you ain Great dealership. They’re good aggressive. With me they made it happen. Jaleil in sales did a great job and I’d highly recommend him. Nick you ain’t no slouch either. Thanks guys. More

Great car buying experience It was easy from online shopping to dealership experience. Our sales rep was knowledgeable and helpful. The car was delivered just as promised. The de It was easy from online shopping to dealership experience. Our sales rep was knowledgeable and helpful. The car was delivered just as promised. The dealership was clean and up to date giving a great first impression of how Keffer Mazda cares about their image and the cars they sale. More