Keith Hawthorne Ford

Salesperson: Scott Harkins. I came in with my fiancé looking for a new larger suv. Scott made us feel at ease, he was extremely accommodating and patient. The whole dealership e I came in with my fiancé looking for a new larger suv. Scott made us feel at ease, he was extremely accommodating and patient. The whole dealership experience was relaxed and smooth flowing. Scott was there to answer any and every question we had. After a bad experience at another ford dealership Keith Hawthorne ford provided us an experience of what a car buying process should be. I highly recommend the dealership to anyone looking for a car. Ask for Scott Harkins he’s the best. More

Salesperson, Thomas, was very attentive and responded quickly with any questions or concerns. The one issue we had with the CPO F250 was quickly addressed and fixed to our satisfaction! Highly recommen quickly with any questions or concerns. The one issue we had with the CPO F250 was quickly addressed and fixed to our satisfaction! Highly recommend this dealership to anyone looking for a friendly, professional and courteous staff! More

I got a great deal on a beautiful truck with all the features I wanted. It was a good experience. I haven't had a Ford since the 80s. I'm very impressed. features I wanted. It was a good experience. I haven't had a Ford since the 80s. I'm very impressed. More

Thanks for your excellent customer service and we love our “new” used truck!! Thanks KB! our “new” used truck!! Thanks KB! More

Negotiated a deal online for my trade/ to purchase a new F250. When I got there the numbers were 1500 off. He tried to proceed to show me tax savings etc. I said if they fix it, I will deal so they sent ano F250. When I got there the numbers were 1500 off. He tried to proceed to show me tax savings etc. I said if they fix it, I will deal so they sent another manager over telling me “my truck needs brakes” this is going to cost me 1k. This is first time, I have ever had a dealership try to change up a deal. Don’t bother driving here from any distance. This dealership lost two sales of 80k trucks. More

Was promised things after getting the SUV to the dealership, after getting it there test driving it and also falling in love with it. Whent to purchase they told me they can’t honor the promises tha dealership, after getting it there test driving it and also falling in love with it. Whent to purchase they told me they can’t honor the promises that they said they would. You leave feedback and it stated to call the GM a week later and no return phone call. They just want to sell you a car and once your have it they don’t care about the customer. More

I purchased a pre owned 2024 f450 with 400 miles on it. the truck was missing the gooseneck ball kit that they all come with new. The only stipulation I had had when purchasing was that they would get me t the truck was missing the gooseneck ball kit that they all come with new. The only stipulation I had had when purchasing was that they would get me the kit, which the sales manager promised they would do. over a month has gone by and now they are refusing to honor their promise. I will never do business here again. More

Good prices, but told me multiple lies before I signed papers. I got the truck I wanted for what I thought was a good deal, but stories kept changing the closer I got to buying. papers. I got the truck I wanted for what I thought was a good deal, but stories kept changing the closer I got to buying. More

The people at this dealership are helpful, polite, and accommodating. They worked with us to make sure we were satisfied with the purchase of our used pickup. I would purchase from them again. accommodating. They worked with us to make sure we were satisfied with the purchase of our used pickup. I would purchase from them again. More

Great place, friendly people and worked with me until I was satisfied and got what I asked. Survilla Kithcart was an awesome salesperson and Pierre Wilson in finance was great was satisfied and got what I asked. Survilla Kithcart was an awesome salesperson and Pierre Wilson in finance was great More