Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Best experience buying a vehicle. We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledg We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledgeable, informative, helpful, & friendly. She is truly an asset to your business. Rest assured that we will refer others to Stacy. Buzz in the credit department also was friendly & did an excellent job. More
Got great deal, would buy again. Got great deal with new Sienna van and great services. Would buy again but maybe a while because of Toyota dependability. Recommending to others. H Got great deal with new Sienna van and great services. Would buy again but maybe a while because of Toyota dependability. Recommending to others. Hopefully dealership continuing with their good services. More
Purchased new Toyota The salesman, Lionel Mann, was extremely helpful. He went above and beyond to answer all my questions. He continued to help even after the sale. The salesman, Lionel Mann, was extremely helpful. He went above and beyond to answer all my questions. He continued to help even after the sale. More
Horrible Experience Last Saturday, my family and I drove in the parking lot aprox. at closing time. Pulled up to a gentleman Jason?. I rolled down my window and asked if Last Saturday, my family and I drove in the parking lot aprox. at closing time. Pulled up to a gentleman Jason?. I rolled down my window and asked if they are open. He replied with a firm "No". Did not invite us to come back the following day during opening hours. He just turned around and walked away. Strike 1! On Sunday we stopped by again around 2pm. We could see 3 sales people on the lot. One was already working with a couple. My family and I proceeded to walk the lot and look at the inventory. One sales person walked by us twice; looked at us; did not say a word it was the gentleman from the night before, when I called to find out his name I was told the "Jason I described was Jason Key. Strike 2! Few minutes later, another employee drove by us; parked the car; looked at us and walked in the building. No acknowledgement. Strike 3! Another employee drove another car. Parked it in the lot, walked to the front office and talked to other co-workers. Did not acknowledge us or ask if we were being helped. Strike 4! We got back in our car and left the lot; headed straight to the dealership down Blanding picked two cars that caught our attention. We will be buying one of them for our daughter and we will be going back to buy one for my wife later. We will not consider Keith Pierson ever again. More
Customer service Jake Murphy went above and beyond to provide the best customer service possible. He was quick to respond to my missed calls/texts. He explained every Jake Murphy went above and beyond to provide the best customer service possible. He was quick to respond to my missed calls/texts. He explained everything to me in detail without any hesitancy. He was respectful, honest, and attentive. Thanks, Jake! More
Wonderful (unexpected) car buying experience. I was not planning on buying a car that day, just wanted to look and compare prices but our sales rep, Toya Jones was no pressure and very informative I was not planning on buying a car that day, just wanted to look and compare prices but our sales rep, Toya Jones was no pressure and very informative. I felt very comfortable with everyone and feel I made a very good choice. Thank you Toya Jones and Keith Pierson Toyota! More
Superb Experience I have been purchasing vehicles since 1970. This was the most atypical experience I've ever had. I commented to "Sam" that " you'all" are having way t I have been purchasing vehicles since 1970. This was the most atypical experience I've ever had. I commented to "Sam" that " you'all" are having way too much fun." No pressure - rather, trying to identify and select the vehicle my wife and I really wanted. To that end, Sam was the quintessential professional. We were planning on visiting 2 dealerships to review two different SUV's, but never left Keith Pierson - thanks to Sam!! We now have a RAV4 SE with all the features we were looking for, at a very competitive price. The "culture" at Keith Pierson Toyota is all about the customer. Outstanding!! More
Took a broken one, left with two Had my car towed to Keith Pierson. It was not worth the cost to fix ( I figured as much). Mother-in-law took us, we purchased a used 2015 SUV in OUTST Had my car towed to Keith Pierson. It was not worth the cost to fix ( I figured as much). Mother-in-law took us, we purchased a used 2015 SUV in OUTSTANDING condition. While there mother-in-law bought a 2017 RAV4. More
Nothing less than my last visit to pitchase over 4 years ago The salesman was very courteous and respectful during and after the sale. The same couteuosy continued through the finance department. Highly appreco The salesman was very courteous and respectful during and after the sale. The same couteuosy continued through the finance department. Highly apprecoated and l am looking forward to see the same during maintenance time. More
Salesman Sam is the best! Salesman Sam is the best – he is professional, considerate, patient and he knows his product. He showed us more about the car then to other dealershi Salesman Sam is the best – he is professional, considerate, patient and he knows his product. He showed us more about the car then to other dealerships. Unfortunately you do not have the car we want and we are not going to pay an extra thousand dollars to get it from you. Everyone that works there was very pleasant. The food in the little café was delicious & reasonable. More