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Kelly Cadillac

Lancaster, PA

5.0
916 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 916 reviews

November 11, 2021

This dealership is a gem! You instantly become part of the Kelly family when you buy a vehicle there and get the best care and customer service! They truly go above and beyond in every department to make More

by Lsbk2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Yoder
November 04, 2021

This is the 2nd Cadillac I've purchased from Kelly Cadillac!!! Could not be more pleased with my almost new XT6!!!! Stunning Automobile from an excellent dealership!!! A special thank you to "Uzma" an More

by Carl Strubel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Kelly Cadillac responded

Hello Carl!! Thank you for your continued business. We hope you are enjoying your XT6. There is so much technology in that vehicle. If you would like a follow up delivery...please stop in! We will make sure that Uzma hears about your 5 Star Review. Have a great day! Sincerely, Kelley and Geoff Kelly

October 31, 2021

Excellent dealership; attentive, professional staff; superior service have brought us back to buy our 4th car! Although the inventory was limited owing to the pandemic and supply issues, we were able t More

by Henry Mauermeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Nov 01, 2021 -

Kelly Cadillac responded

Hello Mr. Mauermeyer, Thank you very much for your continued business. We sincerely appreciate you allowing us to be your Cadillac Dealership! We hope you are enjoying your new XT5, we look forward to taking great care of it! I will make sure Uzma, Glenn and Marc hear about your 5 Star Review. Again, thank you! Sincerely, Kelley and Geoff Kelly

October 30, 2021

Marc was responsive and attentive to our questions. Additionally, our experience was stress free and overall positive. We would recommend Kelly Cadillac without hesitation. More

by the4orrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
October 25, 2021

this is my third caddy from Kelly, there is a reason why i keep coming back!!! My salesperson Miss. Shafqat knowledgeable, attention to detail, awesome buying experience. More

by yelnats104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : glenn davis
Oct 26, 2021 -

yelnats104 responded

i forgot to say that Mr. Kelly himself cleaned my dirty tags now when you have a boss like that what can you expect from everyone else kudos to the entire Kelly family

Oct 26, 2021 -

Kelly Cadillac responded

Hello Mr. Davis, We appreciate your continued business. It is customers like you that make what we do so rewarding. Most of all thank you for your Service to our Country. We look forward to taking care of your new CT4. Your 5 Star Review will be shared with Uzma too! Sincerely, Kelley and Geoff Kelly

Oct 26, 2021 -

yelnats104 responded

You're very welcome!

October 21, 2021

I have returned to this dealer repeatedly for over 20 years due to the service, response, quality and respect. More

by Patrick Donan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Yoder, Marc Gagliardi
Oct 22, 2021 -

Kelly Cadillac responded

Hello Patrick, Thank you very much for your continued business. We sincerely appreciate your 5 Star Review. We hope you are enjoying your CT6! We are here if you need us! Sincerely, Kelley and Geoff Kelly

October 14, 2021

The overall experience good, but Uzma hospitality was Excellent from the beginning, with Great clarity and professionalism from Glenn. Thanks you for all that you've have done for me Kelly Cadillac Tea More

by klt426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Cadillac responded

Hello Kevin! Thank you for your continued business. We sincerely appreciate it! We hope you are enjoying your Malibu. We will make sure that Uzma and Glenn hear about your 5 Star Review. Thank you and we look forward to taking great care of your Malibu! Sincerely, Kelley and Geoff Kelly

September 01, 2021

Uzma was my salesperson & she was amazingly relaxed, no pressure. Very tentive, and a pleasure doing business with. The dealership is beautiful & clean! Jeoff was very kind & appreciative of my purchase as More

by Cimarie5209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Kelly Cadillac responded

Hello Christine! Thank you so much for your continued business. We hope you are enjoying your MKZ (such a great looking vehicle!!). We sincerely appreciate the 5 Star Dealer Rater Review. We will make sure everyone is aware of your kind words. If you need anything, we are here for you. Have a great day! Sincerely, Kelley and Geoff Kelly

August 20, 2021

My Kelly Cadillac experience has always been excellent and I very much appreciate their professional approach in going about the vehicle purchase experience. Geoff and Kelly have obviously created a work More

by Darnold1531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Kelly Cadillac responded

Hello Mr. Arnold! Thank you for your continued business, we sincerely appreciate you! We hope you are enjoying your new XT5. Be assured, we will share your kind words with Uzma. Enjoy the remainder of your Summer. All the best, Kelley and Geoff Kelly

August 17, 2021

Great experience transitioning out of my current lease and into another one here. Worked virtually with Uzma Shafqat through the process as soon as I identified they had the car my wife and I were looking More

by MarkBaconJr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kelly Cadillac responded

Good Afternoon Mark and Shannon! Thank you very much for your business and the 5 Star Dealer Rater Review. We hope you and your children are enjoying your new CT5! If you need anything, please don't hesitate to contact us. We will ensure Uzma hears about your kind review. Sincerely, Kelley and Geoff Kelly

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