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Kelly Cadillac

Lancaster, PA

5.0
915 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 915 reviews

September 06, 2020

The WHOLE process starting with the online search to driving off the lot was PERFECT! We appreciated the welcoming atmosphere from everyone including the owner's Geoff and Kelley to Glenn in finance (w More

by rodgaybrown131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your CTS! It was our pleasure to meet you and we look forward to taking care of your car. We will make sure Uzma and Glenn hear about your fantastic review. Sincerely, Kelley and Geoff Kelly

August 29, 2020

I was treated very good by the staff at Kelly particularly by my Sales Rep Miss Uzma Shafqat. They made every effort to accommodate by budget and exceeded my expectations. I left their business More

by StevieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Kelly Cadillac responded

Hello There! Thank you for your 5 Star Review! We appreciate your business and we agree, Uzma is the best! We will ensure Uzma hears about your review. We look forward to taking care of your vehicle. Sincerely, Kelley and Geoff Kelly

August 24, 2020

I was not planning on buying a car but Kim was personable and "real". She pointed out all the features of the car without being high pressure. In fact, every. single. person. we encountered at Kelly was fri More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Sep 07, 2020 -

Kelly Cadillac responded

Hello, Thank you very much for your kind words. We are so happy Kim was able to find the right car for you. Thank you for your loyalty, we sincerely appreciate you and your business. We look forward to taking care of your car. Have a great day. All the best, Kelley and Geoff Kelly

August 18, 2020

Marc found the car we wanted quickly and followed through with contacting us. He was very thorough and knowledgeable when answering questions. We also appreciate the extra time he took in going over the car More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Glen, Geoff, Kelley
Aug 19, 2020 -

Kelly Cadillac responded

Hello Lynne (and Hap), Thank you very much for your business. We hope you are enjoying your XT5! A big thank you for filling out the Dealer Rater. We will make sure Marc sees a copy. Enjoy the rest of your summer. We are here for you if you need us. Sincerely, Kelley and Geoff Kelly

August 12, 2020

I was a great experience! Everyone was pleasant and made the whole process easy. Uzma explained everything in detail and answered all questions I had. I would definitely recomm More

by kenhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Aug 19, 2020 -

Kelly Cadillac responded

Hello Ken, Thank you for the 5 Star Dealer Rater Review. We appreciate your business and hope you are enjoying your XT4. Thank you for recommending us to your family and friends. If you need anything, please give us a call! Sincerely, Kelley and Geoff Kelly

August 11, 2020

Mar was amazing. If we could give him 10 stars we would! He stayed past his normal working hours to make it happen for us. More

by Theys.ely2018@gmail.com
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Aug 19, 2020 -

Kelly Cadillac responded

Hello, thank you and we agree...10 Stars for Marc! We appreciate your business, please let us know if you need anything. Enjoy the remainder of your summer. Sincerely, Kelley and Geoff Kelly

August 05, 2020

I liked a car and my mom Contacted them via the link and Kim contacted my mom right away. She was more than informative than any other dealer we went to. We went up to look at it the next day and they had i More

by Kingkaedyn
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Kelly Cadillac responded

Hello, Thank you for your business and the 5 Star Review! We hope you are enjoying your Accord! Congratulations on passing your drivers test ~ awesome! If you need anything, please contact us. We will make sure Kim reads the review! Enjoy the rest of your summer. Sincerely, Kelley and Geoff Kelly

August 04, 2020

Used car purchase Uzma, Marc, Glen and Geoff were very customer service oriented. Will be back for the service of my vehicle when the time comes. Looking forward to i More

by jroestreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Aug 19, 2020 -

Kelly Cadillac responded

Hello and thank you for your business. We appreciate the 5 Star review too!! If you need anything, please let us know. We look forward to taking very good care of your DTS. Have a great day. Sincerely, Kelley and Geoff Kelly

July 29, 2020

Great experience! Uzma and the rest of the staff were extremely helpful in our efforts to surprise our mom with a new XT5 for her 70th birthday! I would highly recommen More

by jusner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Jul 29, 2020 -

Kelly Cadillac responded

Hello Jen, Thank you for the review! If you have any pictures of the "surprise"..please share! We hope your Mother is enjoying the XT5. We are here for her if she needs anything! Thank you again ~ Sincerely, Kelley and Geoff Kelly

July 29, 2020

Bought new Cadillac at Kelly Cadillac Uzma is the most caring person I have ever met. She knew all the inns and outs and could answer any question that I ask her. If she didn’t have the im More

by Lenell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Kelly Cadillac responded

Hello Len, Thank you very much for your kind words and the 5 Star review. We will share this with Uzma, we agree she is a very nice person. If you need anything, please do not hesitate to contact us. It is our pleasure to ensure you complete satisfaction. Enjoy your new CT6! Sincerely, Kelley and Geoff Kelly

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