Kelly Cadillac

Great buying experience Experience was good from beginning to end. Salesperson was knowledgeable, Everyone was friendly and personable. It was obvious that customer service w Experience was good from beginning to end. Salesperson was knowledgeable, Everyone was friendly and personable. It was obvious that customer service was the priority. The pricing experience was effortless and the paperwork process went smoothly. More

Huge thumbs up for Kelly Cadillac, AGAIN!!! We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and manag We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and management! Uzma is the best sales person in the town! Her follow up and expertise in her field is excellent! She is such a wonderful asset to Kelly Cadillac! Also John and Doug in service and Rick in parts! Mr. Kelly wonderful, just the same! We loved that the service was just as excellent as the sales! Can’t recommend Kelly Cadillac and Uzma enough! Thank you! More

Class of their own Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our sale Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our saleslady, Uzma, was top notch, not only listening to our needs/wants but understanding them as well. The process of purchasing a car was efficient and even enjoyable! I highly recommend Kelly Cadillac and would buy another car from them with no hesitation. Thank you to ALL your personnel for making this a great adventure instead of a necessary experience. (PS personal handshakes from Geoff and Kelley show how invested everyone at Kelly Cadillac is!) More

Wonderful Experience I purchased my first Cadillac from this dealership on Saturday. What a wonderful experience! These folks are so friendly and go above and beyond for I purchased my first Cadillac from this dealership on Saturday. What a wonderful experience! These folks are so friendly and go above and beyond for their customers. My husband and I felt welcome from the moment we walked up to the dealership. Literally, we had called ahead on Thursday evening to look at a used Cadillac we saw on their website. When we arrive Alisha met us at the door and welcomed us as if we were visiting her home. She was awesome to work with as was everyone we met that night. When we arrived Saturday to take delivery of the car again, Alisha met us at the door and welcomed us. They really know how to make you feel part of the family. Even people we didn't directly deal with said "Hi and congratulations". Just awesome!! More

The FULL Cadillac experience. The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly a The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly and helpful when getting after market add-ons installed to my car. I also met the owners whom both love cadillacs and enjoy seeing customers enjoy them as well as other vehicles. A++ Team! More

Great Experience The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with reall The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with really just the intention of seeing if was a fit for me as I had driven an ATS earlier in the week at another dealership and that model was not. We took the car out and I found that I did like it. Upon returning Geoff Kelly introduced himself to me and I began to feel I was at the right place. Uzma and I sat down and began discussing price. I came in with a free and clear title trade vehicle and a pre approved amount from my bank. My firm intent was that if I was going to buy there would be no checks written that day. Simply title and key exchange. With a little time and open and honest negotiating we reached that place. A big thanks to Uzma and Allen Hartz, General Sales Manager!!! The paperwork was drawn up and the deal was sealed when I realized I did't have my title with me. I had to return home to retrieve it . Finally upon returning I met Glenn Davis and we went through all the necessary signing of paperwork. Glenn went through everything thoroughly with me and more important....openly and honestly. I was there the better part of the day mainly due to not having my title along. Geoff Kelly, the owner of the dealership, stayed involved and engaging the whole time. Don't hesitate to go in and meet this fabulous team!! More