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Kelly Cadillac

Lancaster, PA

5.0
984 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 984 reviews

May 14, 2019

First Impressions From the first person that I met, which was Uzma, I knew that I wanted to buy my vehicle at Kelly Cadillac. Stellar customer service! Each employee gr More

by R. Binkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz
May 25, 2019 -

Kelly Cadillac responded

Hello, Thank you very much for the Dealer Rater Review. We agree, Uzma is a genuinely kind person and an excellent sales person. We look forward to taking are of your vehicle. If you need anything, please let us know. Thank you again for your business. We appreciate it! Sincerely, Kelley and Geoff Kelly

May 08, 2019

Excellent! The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasan More

by Bobby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don, transport, Allen Hartz, Alisha Gipe
May 25, 2019 -

Kelly Cadillac responded

Hi There, Thank you very much for your business. We hope you are enjoying your new vehicle. The 5 Star review is so kind of you. We shared your thoughts with Alisha! Please contact us if you need anything! Sincerely, Kelley and Geoff Kelly

May 02, 2019

Great experience Everyone was super nice and got a great deal. They are so focused on the customer it shows from when you walk into the door. More

by 2019 Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisha Gipe
May 25, 2019 -

Kelly Cadillac responded

Hello! We hope you are enjoying your new Escalade! Finally a nice sunny weekend to enjoy it! We appreciate your business and look forward to ensuring you are a completely satisfied customer. If you need anything, we are here. Sincerely, Kelley and Geoff Kelly

April 30, 2019

Uzma - Uzma - Uzma From the moment Uzma answered the phone, she was professional, knowledgeable and friendly. My husband and I arrived at closing time, and still Uzma t More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Kelly Cadillac responded

Hello Jill, It was truly our pleasure to do business with you. We hope you are enjoying your new Jeep! So happy you found exactly what you were looking for. We will pass along your very kind words to "Uzma, Uzma, Uzma", you will make her day! Thank you again, if you need anything, please contact us. Sincerely, Kelley and Geoff Kelly

April 29, 2019

1st class buying experience!!! Ms.Shafqat ,my sales rep.was very thorough,friendly and is a great asset to Kelly Cadillac. Buying a car can be very stressful but she made you feel More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Kelly Cadillac responded

Hello and thank you for the 5 Star Dealer Rater Review. Uzma will be happy to hear it was stress free (her speciality!). We hope you are enjoying your new car. If you need anything, we are here! Sincerely, Kelley and Geoff Kelly

April 27, 2019

Great buying experience in a hometown feel dealership Visited Kelly Cadillac today for the first time. Everyone was so friendly and professional and the feel of the entire dealership was small town and ho More

by Tapp527
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Kelly Cadillac responded

Hello There! Thank you again for your business! We are grateful for your business AND the 5 Star Review. We agree Uzma is fabulous and happy to hear the paperwork process was easy to understand (so much paperwork!). If you need anything, we are happy to assist. Again, many thanks. Sincerely, Kelley and Geoff Kelly (Proud to be your "Hometown Dealers")

April 23, 2019

High Caliber Service The customer service was of high caliber. The owner Mr.Kelly came out to greet us personally. the Sales Representative Uzma was very knowledgeable and More

by suarez215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Kelly Cadillac responded

Hello, Thank you very much for taking the time to fill out a Dealer Rater. We appreciate your business and look forward to ensuring you have a wonderful ownership experience. We agree, Uzma is awesome. Enjoy your Premium Luxury XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

April 23, 2019

Go with the best I have been dealing with Kelly Cadillac for around ten years now.The service people are always willing to listen and fix your problem.Today I also too More

by MACKYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Simmavath
Apr 24, 2019 -

Kelly Cadillac responded

Hello! We appreciate your 5 Star Review. We will pass along your kind words to our Service Department and Uzma! So happy that you took advantage of our Wawa Gift Card test drive offer. We hope you enjoyed the XT4! Thank you very much, Sincerely, Kelley and Geoff Kelly

April 19, 2019

Professional experience from the very beginning Uzma was absolutely amazing and helpful the entire time. She answered all of my questions and helped throughout the whole buying process. She introduc More

by CaddyJeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Kelly Cadillac responded

Hello! Thank you so much for the 5 Star Dealer Rater Review. We hope you are enjoying your new SRX. We appreciate your business and we agree....Uzma is amazing! We are looking forward to taking care of you and your SRX. Have a great weekend. Sincerely, Kelley and Geoff Kelly

April 18, 2019

great people Very happy everyone was very nice and professional . Uzma our sales consultant made the whole thing smooth and easy . We most definitely will go back More

by CarmanSteve1140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Apr 18, 2019 -

Kelly Cadillac responded

Hello! Thank you for the "Smooth & Easy" 5 Star Review. We appreciate your business. We look forward to taking care of you and your Escalade. If you need anything, please let us know. Sincerely, Kelley and Geoff Kelly

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